Bill Rolufs | Page 11

My wife Tami and I decided last Saturday to go shopping for a new car which we planned on purchasing after the first of the yesr. Our second stop was Sunset Forrd in Waterloo where we were met by Mr. Joe H for a new car which we planned on purchasing after the first of the yesr. Our second stop was Sunset Forrd in Waterloo where we were met by Mr. Joe Hill. Mr. Hill asked us what we were looking to buy--new or used--We replied new and that we were looking today and plan on buying first few months after the first of the year. Mr. Hill asked us. what type new car we were looking for-our reply was for past 35 years we have driven Ford Escapes only--we really like the Escapes we have had now and in the past. Mr. Hill replied that Sunset had one 2021 in stock and if we would like to to take a look at. Tami and My answer was yes--Mr. Hill went to the lot and drove up in a good looking 2021 Escape loaded. My wife, myself. and Mr. Hill took it for a test drive. Mr. Hill then answered all questions and concerns we had about the car. Mr. Hill's no pressure, knowledge of the car, along with his personality , sense of humor, friendliness, knowledge of the car, his professionalism and genuine interest ln what we wanted:and salesmanship skills are second to none. Mr. Hill is by far the best car Salesman that Tami and myself has ever dealt with. His personality and listening to what customer needs as well as his professionalism reflects greatly on himself as well as Sunset Ford in Waterloo Illinois. Mr. Hill has our highest recommendation for anyone looking to buy a new ot used car. We bought the Ford Escape he showed us on the spot. It is a cat's meow! More

by HENDOG1947 Verified Customer Verified Customer

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It was the greatest vehicle purchase yet. Kyle was very friendly and worked with us on price. friendly and worked with us on price. More

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In such a weird time to by a car (almost no cars on the lot) Joe Hill really helped us out! so kind and patient with us while trying to talk through each feature available. We really appreciated all the he lot) Joe Hill really helped us out! so kind and patient with us while trying to talk through each feature available. We really appreciated all the help the dealership provided to us! More

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Kyle was really easy to work with and made the buying process very easy. We’ve been looking for something for several months and it was a very painless experience from the time we walked in. Thanks again process very easy. We’ve been looking for something for several months and it was a very painless experience from the time we walked in. Thanks again! More

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Joe Hill and the staff at Sunset Ford - Waterloo, IL went above all our needs to sell us a 2021 Ford Escape SEL. This is our first purchase with Joe and we will be back. We have been driving Ford's for 25 pl above all our needs to sell us a 2021 Ford Escape SEL. This is our first purchase with Joe and we will be back. We have been driving Ford's for 25 plus years.😃 More

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This was by far my best experience buying a car. From dealing with the sales floor to the finance office, everything went smoothly. Everything was presented to me straight forward and I never felt press dealing with the sales floor to the finance office, everything went smoothly. Everything was presented to me straight forward and I never felt pressured to make a decision. All my questions were always answered. I liked the personal interactions with the individuals here. Talking with them was like having a conversation with a friend. I plan on this being my last vehicle, but if I should have something change, I would definitely come back here. More

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Joe Perry and Bill were great! Went above and beyond and made the car buying process simple. made the car buying process simple. More

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I wrote a review of our sales experience, but failed to mention that Bill was amazing as well. He makes the finance process tolerable. LOL. No one likes this part -- but Bill is really great to work wit mention that Bill was amazing as well. He makes the finance process tolerable. LOL. No one likes this part -- but Bill is really great to work with. More

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This is our third purchase from Sunset and second with Joe Hill. Always great service. I also referred my dad to Joe and he purchased a truck earlier this year!! Joe Hill. Always great service. I also referred my dad to Joe and he purchased a truck earlier this year!! More

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Absolutely perfect! Kyle and bob did an outstanding job helping with payments we wanted. On the only vehicle we were interested in! This is my second vehicle with Waterloo, and Kyle himself! Couldn’t have helping with payments we wanted. On the only vehicle we were interested in! This is my second vehicle with Waterloo, and Kyle himself! Couldn’t have asked for better service More

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