Bill Rolufs | Page 13

Sunset Ford in Waterloo is a very professionally run car dealership. You know exactly who you are dealing with and what their job is. We had a wonderful experience in purchasing our Explorer. dealership. You know exactly who you are dealing with and what their job is. We had a wonderful experience in purchasing our Explorer. More

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Once again Joe Hill and the Sunset Waterloo Ford team exceeded my expectations. Customer service at its best! Joe, Bill, and Perry were absolutely fantastic. exceeded my expectations. Customer service at its best! Joe, Bill, and Perry were absolutely fantastic. More

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I can't express the gratitude that I feel for the way I was treated from start to finish at Sunset in Waterloo. Kyle Brewer is a true professional. He is an honest, knowledgeable salesmen with a great se was treated from start to finish at Sunset in Waterloo. Kyle Brewer is a true professional. He is an honest, knowledgeable salesmen with a great sense of humor. Perry and the finance manager Bill were awesome. I felt like I was with family. I love my new Bronco Sport. I'm thankful for Kyle and Sunset for a great deal. My twin sister bought a Bronco from Kyle 3 months ago and had the same great experience. We are both feeling blessed. More

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It was a great experience Joe Hill was probably one of the best salesman I’ve dealt with it was painless. He got straight to the point and we closed the deal. Smooth as silk the best salesman I’ve dealt with it was painless. He got straight to the point and we closed the deal. Smooth as silk More

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They kept my car for two days and gave it back to me making the same noise as it was when I took it there and wants to charge me $158 to look at it to see if it’s now in my brake system They also call making the same noise as it was when I took it there and wants to charge me $158 to look at it to see if it’s now in my brake system They also called me on the first day they had and tried to tell me all four tires are dry rotted in a 2018 car and one if them wa a new tire you guys put in when we got the cat in 2019. So long story short I have the exact same problem I had on Monday afte they kept it until Tuesday. I also called the Service manager and left a message for him to call me back on Tuesday and this is Thursday and I still haven heard from him!! More

by cjsrebel1955 Verified Customer Verified Customer

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First experience buying a vehicle as a young adult. They showed me just as much respect as they would someone twice my age. Kyle was respectful of me right away and it never changed when he found out my age showed me just as much respect as they would someone twice my age. Kyle was respectful of me right away and it never changed when he found out my age great experience. I recommend them to anyone young or old. More

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Thanks to Joe Hill at Sunset Ford in Waterloo for making the purchase smooth and easy! We appreciate the special accomodations to make it as stress-free as possible for my mom, a senior who hasn't bought a the purchase smooth and easy! We appreciate the special accomodations to make it as stress-free as possible for my mom, a senior who hasn't bought a car for many years. Also thanks to Bill the finance manager for making the process quick and painless. More

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WoW!!! What excellent service!!! I originally bought in 2018 and now 2021 I am returning for another new car!!! How could I not? The service is outstanding. Joe Hill is a workhorse!! He worked hard to mak 2018 and now 2021 I am returning for another new car!!! How could I not? The service is outstanding. Joe Hill is a workhorse!! He worked hard to make sure I was getting the best car and deal!!! If you are in the market for a new car go see Joe Hill! Thanks to everyone else also that helped get me into my new baby!! More

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Kyle was great! He was very nice, helpful, and friendly! We were very last minute with everything, and he didn’t mind to stay a little late to help us get our car! We appreciated it! I would highly recommen We were very last minute with everything, and he didn’t mind to stay a little late to help us get our car! We appreciated it! I would highly recommend him. More

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Friendly, convenient, thorough. Got regular service and they identified my tires are near needing to be replaced. Provided multiple options and did not try to pressure me into buying. I’ve been a regular c they identified my tires are near needing to be replaced. Provided multiple options and did not try to pressure me into buying. I’ve been a regular customer for years and will continue. More

by MSHEVLIN0 Verified Customer Verified Customer

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