Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo

Bill Rolufs | Page 22

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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4.9
359 Reviews

Dealership Experience

8 yrs

Industry Experience

31 yrs, 10 mos

4.9

359 Reviews

Write a Review

359 Reviews of Bill Rolufs

August 22, 2020

Dealership Rating
Employee Rating

Joe and his team at Sunset Ford made my car buying experience stress free and very easy. WAY TO GO SUNSET!!! I will be back More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Aug 24, 2020

Sunset Ford of Waterloo responded

That's excellent news, Michelle! We couldn't be more thrilled to hear about your experience. Glad Joe and our team made the process as easy as can be! Finally, congrats on your new vehicle! :)

August 19, 2020

Dealership Rating
Employee Rating

We called ahead inquiring on a vehicle we found online. Joe answered the call and verified the vehicle was still on the lot. Once we arrived Joe had the vehicle parked in front ready for us to view and tes More

by lr_hodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Aug 20, 2020

Sunset Ford of Waterloo responded

Thanks for taking the time to tell us about your experience! Glad Joe simplified things for you! We hope you enjoyed the test drive because we certainly did. Let us know if there's anything else we can do to help!

August 06, 2020

Dealership Rating
Employee Rating

We are very happy with our car and dealing with Joe made the entire process straight forward and easy. He allowed us to take our time and find the perfect car for my daughter. Highly recommend! More

by lnderousse67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Aug 07, 2020

Sunset Ford of Waterloo responded

Love to hear about your experience! We're thrilled you're happy with your new car and glad that Joe made things easy for you! Hope your daughter loves the new car!

August 06, 2020

Dealership Rating
Employee Rating

Thanks to Joe Hill, buying my first car was a great experience. He showed me a variety of options within my budget, and allowed me to take my time to find the right car for me. More

by emmaderousse
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Aug 07, 2020

Sunset Ford of Waterloo responded

Congrats on the new car and thanks for letting us share this milestone with you! Best wishes from the Sunset Ford family!

August 01, 2020

Dealership Rating
Employee Rating

Had an awesome experience. Mr Henson did a great job taking his tome and showing us everything that we needed to know to help us along More

by Mlwsr61
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel , Julian Henson

Aug 03, 2020

Sunset Ford of Waterloo responded

Thanks for the generous review! Glad you had a good experience with our staff! If there's anything else we can help with, please let us know :)

August 01, 2020

Dealership Rating
Employee Rating

Had a great experience, Mr. Henson did an awesome job showing in detail all we wanted to know.took his time, and worked late to ensure we were happy. More

by Saws1969
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel , Julian Henson

Aug 03, 2020

Sunset Ford of Waterloo responded

We appreciate the kind words! Glad you had a good experience working with our team! If there's anything else we can help with, don't hesitate to call :)

July 29, 2020

Dealership Rating
Employee Rating

It was a pleasure working with Joe Hill. He efficiently dealt with the necessary forms and made our transaction easy. I would recommend Joe Hill More

by chotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Jul 30, 2020

Sunset Ford of Waterloo responded

Thanks for the kind review! Glad Joe could help with your car-buying process! Best wishes from the Sunset Ford family!

July 16, 2020

Dealership Rating
Employee Rating

Great place to buy a truck Kyle is a great salesman. He explained everything very well. I definitely would recommend Kyle, it was very pleasant working with him. Great job Kyle. More

by cnbforever7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Jul 17, 2020

Sunset Ford of Waterloo responded

We appreciate the generous feedback about Kyle! Glad he can make your car-buying experience easy! Let us know if we can help with anything else!

July 15, 2020

Dealership Rating
Employee Rating

Joe was fantastic to work with! We first contacted him on a Monday afternoon via the web and ended up leaving with the truck we wanted that same evening! Thank you for your prompt attention and customer serv More

by Bullockjl
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Jul 16, 2020

Sunset Ford of Waterloo responded

Thank you for leaving Joe a generous review! We're thrilled to hear that he made your recent truck-buying experience easier! We wish you many happy miles with your new vehicle :)

July 08, 2020

Dealership Rating
Employee Rating

Positive experience! Kyle was our salesperson, very friendly and tried to impress. They were short staffed due to covid-19 but very pleased how easy Kyle was with informin More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Jul 09, 2020

Sunset Ford of Waterloo responded

Thanks for telling us about your experience with Kyle. Glad he helped make the process safe and easy for you. Congrats on your new car. We wish you many safe and happy miles!

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