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Bill Rolufs

Overview Reviews (359) Inventory (101)

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Bill Rolufs

Bill Rolufs | Page 5

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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4.9

359 Reviews

Overview Reviews (359) Inventory (101)

Dealership Experience

8 yrs

Industry Experience

31 yrs, 10 mos

4.9

359 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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359 Reviews of Bill Rolufs

July 19, 2023

Dealership Rating

Employee Rating

Very pleasant buying experience. No pressure sale. Joe and Bill were awesome. Love my new Bronco Sport ! No pressure sale. Joe and Bill were awesome. Love my new Bronco Sport ! More

by crazylady_2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Hill

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Jul 19, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your Bronco Sport! It was great working with you, and we hope you enjoy it for many years. Thank you for choosing Sunset Ford of Waterloo. See you next time!

July 15, 2023

Dealership Rating

Employee Rating

Joe was great. Relaxed and no hard sale. Joe and Al bonded over music and bands. Relaxed and no hard sale. Joe and Al bonded over music and bands. More

by crazylady_2

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Hill

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Jul 17, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Working with you was a pleasure, and we wish you all the best. Our team is here for any future needs. Thank you for choosing Sunset Ford of Waterloo!

July 07, 2023

Dealership Rating

Employee Rating

Adrian Fitch was a great salesman. He was knowledgable, helpful, courteous, and timely. I recommend Adrian and Sunset Ford as a good place to look for a car. He was knowledgable, helpful, courteous, and timely. I recommend Adrian and Sunset Ford as a good place to look for a car. More

by acramer0

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Adrian Fitch

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Jul 10, 2023 -

Sunset Ford of Waterloo responded

Thank you for the review and the feedback on Adrian! We hope you enjoy your vehicle!

July 02, 2023

Dealership Rating

Employee Rating

Very helpful and courteous. Adrian was knowledgeable and answered every question I had. Called to check how I was adjusting to new car. Adrian was knowledgeable and answered every question I had. Called to check how I was adjusting to new car. More

by bonnielou214

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Brewer, Adrian Fitch

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Jul 05, 2023 -

Sunset Ford of Waterloo responded

Thank you for sharing your experience, and congratulations on your purchase! We wish you many happy, safe miles and will see you next time!

June 11, 2023

Dealership Rating

Employee Rating

Adrian was very informative and helpful, but did not pressure us at all which was very important to us pressure us at all which was very important to us More

by Ryan

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Brewer, Adrian Fitch

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Jun 12, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team enjoyed working with you, and we wish you all the best. Thank you for choosing Sunset Ford!

May 24, 2023

Dealership Rating

Employee Rating

Easiest vehicle purchase ever. I would highly recommend to anyone interested in a vehicle purchase I would highly recommend to anyone interested in a vehicle purchase More

by barkthies

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Hill

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May 24, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the kind words and your recommendation! We appreciated the chance to work with you and wish you many happy miles. Congratulations on your purchase!

May 05, 2023

Dealership Rating

Employee Rating

Great dealership, friendly staff. The quickest easiest car buying experience I've had so far. Joe Hill went above and beyond to explain all the features of my new explorer. If I could The quickest easiest car buying experience I've had so far. Joe Hill went above and beyond to explain all the features of my new explorer. If I could give more than 5 stars for the staff I would. More

by kcjpav

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Hill , Perry Webb

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May 08, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we wish you all the best. Thank you for choosing Sunset Ford of Waterloo. See you next time!

March 19, 2023

Dealership Rating

Employee Rating

Very polite called when they were done. Put oil in it rotated the tires. Nice Put oil in it rotated the tires. Nice More

by WGRIEBEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Casey Koester, Dustin McKenzie, Lonnie Mosbacher, Dustin Ruckhaber

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Mar 20, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the great review! Our team appreciates your business and hopes to see you again!

March 10, 2023

Dealership Rating

Employee Rating

My experience with Sunset Ford was great. Joe was very helpful and on top of the communication letting me know when the truck was ready to look at. The whole process was very easy. I would re Joe was very helpful and on top of the communication letting me know when the truck was ready to look at. The whole process was very easy. I would recommend Sunset Ford to anyone! More

by alamoreaux5

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joe Hill, Kyle Brewer , Perry Webb

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Mar 13, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business, and congratulations on your purchase! Our team enjoyed working with you, and we wish you many happy, safe miles. Come back and see us!

February 03, 2023

Dealership Rating

Employee Rating

It was a very pleasant deal and the employees were a pleasure to deal with pleasure to deal with More

by jblack0861

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Brewer , Dustin McKenzie

Report | Print

Feb 06, 2023 -

Sunset Ford of Waterloo responded

Thank you for the outstanding review! Our team truly enjoyed working with you, and we appreciate the chance to earn your business. We wish you all the best and will see you next time!

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