Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo

Bill Rolufs | Page 7

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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4.9
359 Reviews

Dealership Experience

8 yrs

Industry Experience

31 yrs, 10 mos

4.9

359 Reviews

Write a Review

359 Reviews of Bill Rolufs

October 03, 2022

Dealership Rating
Employee Rating

Just purchased our 9th truck for our business fleet from Joe Hill at Sunset. Excellent service from beginning to end. Quick and easy paperwork that was all ready for us. Bill in finance was amazing again. H More

by czimmer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Joe Hill , Debbie Menard, Perry Webb

Oct 04, 2022

Sunset Ford of Waterloo responded

Thank you so much for the great review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles. Thank you for choosing Sunset Ford of Waterloo. We will see you next time!

September 24, 2022

Dealership Rating
Employee Rating

The gas cap was in the passager seat when I showed up to pick up my truck. Customer service was wondering what happen, we figured out the issue. The spring in the truck has cap was broken. More

by CHARNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Joe Hill, Kyle Brewer, Justin Heutel , Lonnie Mosbacher, Alan Proctor, Dustin Ruckhaber, Sydney Smith, Alex Suhre

Sep 26, 2022

Sunset Ford of Waterloo responded

Thank you for taking the time to provide feedback on your visit. Our team is here for any future needs. We hope to see you again!

September 22, 2022

Dealership Rating
Employee Rating

Sunset is a very good dealer ship they stayed in touch with me with my vehicle whenever I needed it and help me where I needed help More

by GIBBS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Justin Heutel , Debbie Menard, Lonnie Mosbacher, Alan Proctor, Dustin Ruckhaber, Sydney Smith, Alex Suhre, Perry Webb

Sep 23, 2022

Sunset Ford of Waterloo responded

Thank you for the outstanding review and your business! Our team wishes you many happy miles, and we are here for any future needs!

August 04, 2022

Dealership Rating
Employee Rating

Wonderful. Kyle Brewer was very hepful and explained everything when my new explorer came in. I love my new car More

by sue
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Aug 08, 2022

Sunset Ford of Waterloo responded

Thank you so much for the great review! Our team appreciates your business, and we hope to have the chance to work with you again!

August 03, 2022

Dealership Rating
Employee Rating

Joe Hill was great start to finish! He answered about thirty emails from me and did not complain once! I would definitely buy from Sunset again! More

by stlcdp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb

Aug 04, 2022

Sunset Ford of Waterloo responded

Thank you so much for the great review and your business! We hope you enjoy your vehicle for many years. Come back and see us!

August 02, 2022

Dealership Rating
Employee Rating

Love my new 2022 Ford F-150 Lariat. Kyle was exactly what I prefer in a sales associate.. low pressure, knowledgeable, professional, and patient. All his attributes were important to me More

by Rstadlerjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Kyle Brewer , Debbie Menard, Lonnie Mosbacher

Aug 04, 2022

Sunset Ford of Waterloo responded

Congratulations on the purchase of your truck! Our team truly enjoyed working with you, and we can't thank you enough for the chance to earn your business. We hope to see you again!

Aug 02, 2022

Rstadlerjr responded

Respond to Sunset Ford.

August 01, 2022

Dealership Rating
Employee Rating

Great experience from start to finish! Everyone at Waterloo Ford was very straight forward and helped me complete the purchase with ease. The car came with the exact options package I want More

by jonathanbyates
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer

Aug 04, 2022

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we wish you many happy, safe miles. Thank you for choosing Sunset Ford of Waterloo!

July 30, 2022

Dealership Rating
Employee Rating

Straight to the point and a great warranty on used vehicles. They had a good selection and were very easy to work with. More

by tommy_goetting
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Aug 01, 2022

Sunset Ford of Waterloo responded

We appreciate your taking the time to share this with us! Our team enjoyed working with you, and we are here for any future needs!

July 27, 2022

Dealership Rating
Employee Rating

I found this beautiful truck online and came in on a Saturday to look it over, I instantly knew that it was the one I had to have. Joe Hill walked me through the hole process and was an amazing help I c More

by trippgeorge9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Jul 29, 2022

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team enjoyed working with you, and we are happy to hear that our team took care of you. We wish you many happy, safe. Come back and see us!

July 12, 2022

Dealership Rating
Employee Rating

Just purchased our 8th vehicle from Sunset Ford Waterloo. Joe Hill was fantastic to work with. Bill in finance made it simple and quick! Great experience and we will be back! More

by czimmer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Joe Hill, Greg Henry , Debbie Menard, Lonnie Mosbacher, Alan Proctor, Dustin Ruckhaber, Sydney Smith, Alex Suhre

Jul 14, 2022

Sunset Ford of Waterloo responded

Thank you so much for sharing this with us, and congratulations on your purchase! Our team wishes you many happy, safe miles. We look forward to your next visit!

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