Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo

Bill Rolufs | Page 9

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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4.9
359 Reviews

Dealership Experience

8 yrs

Industry Experience

31 yrs, 10 mos

4.9

359 Reviews

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359 Reviews of Bill Rolufs

April 02, 2022

Dealership Rating
Employee Rating

No high pressure and professional. They let the vehicles sell themselves. The service department is also prompt. More

by COPPER512
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Kyle Brewer, Greg Henry , Danielle Jansen, Debbie Menard

Apr 04, 2022

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! It was a pleasure working with you, and we hope to see you again!

April 01, 2022

Dealership Rating
Employee Rating

Joe Hill did a friendly and fantastic job in helping me find a work truck for my business that fit my budget. Friendly and professional the whole way as well as quick and easy. Would recommend anyone in th More

by Todd29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Apr 04, 2022

Sunset Ford of Waterloo responded

Thank you so much for the kind words and recommendation! It was wonderful having you here, and we hope you are enjoying your vehicle. We wish you all the best. Come back and see us!

March 29, 2022

Dealership Rating
Employee Rating

Great experience! Easy and painless. We will definitely be back to purchase our next car. Joe was friendly and helpful. More

by hhagene
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Mar 30, 2022

Sunset Ford of Waterloo responded

Thank you for the great review, and congratulations on your purchase! We are so happy to hear that our team took great care of you, and we wish you all the best. See you next time!

March 28, 2022

Dealership Rating
Employee Rating

Kyle was amazing. I’ve known him for years. I went to him thinking “at least I’ll get taken care of.” I then saw him with several other couples and realized he was tre More

by Doug L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Mar 29, 2022

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business. We are so happy to hear that our team took great care of you, and we wish you all the best. Congrats on your vehicle. We will see you next time!

March 25, 2022

Dealership Rating
Employee Rating

Buying a new model vehicle like the Bronco was a very different car buying experience. Sunset Ford helped me through every step! More

by dgmac10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Mar 28, 2022

Sunset Ford of Waterloo responded

Congratulations on your purchase! We are so happy to hear that our team took care of you, and we can't thank you enough for your business. We wish you many happy miles, and we are here for any future needs. Enjoy your Bronco!

March 23, 2022

Dealership Rating
Employee Rating

This is my 3rd vehicle from Sinset Ford. I definitely will not go anywhere else. More

by JOYCEELLNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer , Mary Edwards

Mar 24, 2022

Sunset Ford of Waterloo responded

We love to hear this. Thank you for your loyalty and business. We look forward to working with you in the future.

March 23, 2022

Dealership Rating
Employee Rating

Very friendly and great service. It was a pleasure to work with Joe during my buying process. This is typically an enjoyable time for me, but the people her at Sunset Ford Waterloo m More

by gmanant
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Mar 24, 2022

Sunset Ford of Waterloo responded

Thank you for the kind words. We're happy to hear Joe took good care of you. we look forward to working with you again in the future.

March 23, 2022

Dealership Rating
Employee Rating

Working with Joe Hill was wonderful. He was very attentive to anything I had to say. The dealership was able to get me the car I wanted within my price range. Everyone was very nice. 10/ More

by samanthasickmier
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Mar 24, 2022

Sunset Ford of Waterloo responded

We're happy to hear Joe was able to help get in you a great vehicle. Thank you for the kind words. Enjoy your new vehicle!

March 14, 2022

Dealership Rating
Employee Rating

Joe, Just a note to thank you for your time during the sale process. Your patience, flexibility, communication and low pressure environment were very much appreciated. There was more than one choice in More

by maryjanerun
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb

Mar 15, 2022

Sunset Ford of Waterloo responded

Congratulations on your purchase! It was such a pleasure working with you, and we are so happy to hear that our team took great care of you. We wish you many happy miles, come back and see us!

March 12, 2022

Dealership Rating
Employee Rating

I bought a Bronco Sport that was in transit to dealership from Ford. I called Kyle every few days for updates on arrival. I’m sure I drove him nuts but he was very patient and always friendly! He was also ve More

by Hughugs2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer , Perry Webb

Mar 14, 2022

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team appreciated the chance to earn your business, and we can't thank you enough for the recommendation. We wish you many happy, safe, and fun miles. Come back and see us!

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