Bill Severance | Page 18
General Manager
White River Toyota
303 Sykes Mountain Avenue
White River Jct, VT 05001
Bill Severance was promoted to Sales Manager from a Sales and Leasing Consultant in June 2016. Bill Severance joined White River Toyota in May of 2013. When he is not in the showroom, he enjoys spending time with his wife Ana Paula and three boys Dylan, Nathan and, Ethan. Bill spent seventeen years in the restaurant and hospitality industry before joining the team. He attributes his ability to go above and beyond the call of duty for each his clients to spending so much time in a business that is so heavily effected by the customer experience. Come down to White River Toyota and tell Bill your wants and needs!
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240 Reviews
Write a Review240 Reviews of Bill Severance
July 21, 2018
Always a pleasure This is our fourth vehicle purchase through WRT and we've always had a great experience with everyone involved before, during and after the sale. This This is our fourth vehicle purchase through WRT and we've always had a great experience with everyone involved before, during and after the sale. This time our salesperson, (as our usual "go-to" salesperson, Bill, had been promoted since our last visit) was Kasia and she was very friendly, helpful and attentive. This was our first time leasing and had many questions. She was able to answer them like a pro and wasn't afraid to ask her sales manager (our old friend, Bill) if there was something she wasn't sure about to make sure we had the correct answers. Chris Hatch in finance took very good care of us to explain the different features and plans and was able to keep our payment in our budget. So far, we are loving our new RAV 4. Thanks again! More
Other Employees Tagged: Chris Hatch , Kasia Wright
July 16, 2018
Good Experience Answered my questions and addressed any concerns I had went well and didn’t take very long. Got me a fair price on my trade and got another great Toyo Answered my questions and addressed any concerns I had went well and didn’t take very long. Got me a fair price on my trade and got another great Toyota product! More
Other Employees Tagged: Justin Ciccarelli, Sarah Reynolds
June 21, 2018
customer service our service rep Gage was very helpful, friendly, and addressed all our questions with knowledge and patience.. We will always deal with White River To our service rep Gage was very helpful, friendly, and addressed all our questions with knowledge and patience.. We will always deal with White River Toyota. Also, Justin the financial manager was so helpful . We appreciate the fine service at White River Toyota. thank you. Also a shout out to Chris and Bill. More
Other Employees Tagged: Chris Hatch , Justin Ciccarelli, Gage Eastman
June 05, 2018
Very polite, informative, patience, sense of humor. Everyone was polite and answered our questions clearly and professionally. We appreciated the time the sales people spent with us and how they gave us Everyone was polite and answered our questions clearly and professionally. We appreciated the time the sales people spent with us and how they gave us the information we needed to make the right decision about a car. Very good atmosphere to take our time and think things through. Good sense of humor also! We enjoyed that. More
Other Employees Tagged: Steve Cole, Joe Jarvis, Mark Zamora
May 27, 2018
White River Toyota is the BEST!! I cannot praise Josh Harrington and all the folks at White River Toyota enough. I walked in with a plan and they made my wishes a reality. I will neve I cannot praise Josh Harrington and all the folks at White River Toyota enough. I walked in with a plan and they made my wishes a reality. I will never shop anywhere else! This is my second time buying a car from them and they truly care!! More
Other Employees Tagged: Kimberli Harrington , Joshua Harrington, Melanie Young
May 03, 2018
Customers for nearly 14 years This is our fourth Toyota. We've been customers since 2005 including both lease and purchase. We appreciate the personal attention of all the staff. T This is our fourth Toyota. We've been customers since 2005 including both lease and purchase. We appreciate the personal attention of all the staff. The service department is always excellent. More
Other Employees Tagged: Justin Ciccarelli, John McKeon, Nate Ryll
May 01, 2018
Leased a car The staff at Toyota were very helpful and accommodating. They made the leasing process easy. I would go back to this dealership again. Thank you The staff at Toyota were very helpful and accommodating. They made the leasing process easy. I would go back to this dealership again. Thank you More
Other Employees Tagged: Chris Hatch , John McKeon
April 09, 2018
They were so helpful getting me into the Highlander I wanted David Bennett was amazing and so helpful. I didn't feel pushed into making a decision or buying something I didn't want or need. This is the second r David Bennett was amazing and so helpful. I didn't feel pushed into making a decision or buying something I didn't want or need. This is the second rime I have bought from David and sure it wont be the last. Thank you David for all your help. I love my new Highlander. I have worked with Bill Severance in the past and was extremely happy with his knowledge. He is very friendly and easy to work with' Steve Cole was fantastic, he did everything he could do to get my payment down to a number I was comfortable with. More
Other Employees Tagged: David Bennett , Steve Cole
March 25, 2018
Excellent customer service! I had a great overall experience, everything went as quick as possible and the customer service was just amazing. Everyone was extremely nice and pati I had a great overall experience, everything went as quick as possible and the customer service was just amazing. Everyone was extremely nice and patient. Thank you White River Toyota for being so helpful! I will be coming back again! More
Other Employees Tagged: Marty Adams, Steve Cole
March 24, 2018
Pleasant purchase experience White River Toyota seems to have figured out the evolution of the modern auto market and customer. They came right in with a very reasonable offer, ha White River Toyota seems to have figured out the evolution of the modern auto market and customer. They came right in with a very reasonable offer, haggle-free so we didn't have to waste time. No games like constantly going back and forth with the sales manager, or insisting on how much I want to spend each month. Just a bottom-line, transparent transaction. Working with Alexis as my salesperson and Bill as sales manager was a pleasure, and Chris made the financial paperwork pain-free, especially considering how late he had to stay. More
Other Employees Tagged: Chris Hatch , Alexis Secore

