Fast, Quick, Knowledgeable & Friendly Detail oriented,
listens to the customer, explain what they will be doing before going forward, protect your seats & ect. & wash your car your.
listens to the customer, explain what they will be doing before going forward, protect your seats & ect. & wash your car your.
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by sharionwilliams1
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Mar 11, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for taking the time to share your feedback. I’m glad to hear that you had such a positive experience and that the service was fast, knowledgeable, and friendly.
It’s great to know that Bill took the time to listen, explain the work before moving forward, and pay attention to the details like protecting your vehicle and ensuring everything was taken care of properly. Providing that level of care and communication is exactly what we strive for.
We truly appreciate your feedback and the opportunity to assist with your vehicle. If there is ever anything more we can help with, please don’t hesitate to reach out.
Austin Hundt
Cell: 352-262-4923
ahundt@parksofgainesville.com
Everything went smoothly Bill is always great to work
with for service needs, he's always dependable.
with for service needs, he's always dependable.
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by BR
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Mar 11, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for taking the time to share your feedback. I’m glad to hear that everything went smoothly during your visit.
Bill takes great pride in helping our customers and making sure their service needs are handled properly, so it’s great to hear that he continues to be dependable and easy to work with.
We truly appreciate your support and the opportunity to assist with your vehicle. If there is ever anything more we can help with, please don’t hesitate to reach out.
Austin Hundt
Cell: 352-262-4923
ahundt@parksofgainesville.com
Bill is professional and caring Difficult problem and
your staff worked hard to find part
your staff worked hard to find part
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by BOBCOHEN
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Mar 06, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for taking the time to share your experience with us. I’m very glad to hear that Bill provided professional and caring service while assisting with your vehicle.
I’m glad our team was able to work hard to locate the part needed to help resolve the issue. We truly appreciate your patience and the opportunity to assist you.
If there is ever anything more we can do for you, please don’t hesitate to reach out.
Austin Hundt
Cell: 352-262-4923
Efficient, professional, and pleasure to deal with.
I am closer to Ford in Starke, but it is well worth the trip to you in Gainesville.
I am closer to Ford in Starke, but it is well worth the trip to you in Gainesville.
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by Dave and Elaine S.
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Mar 05, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for taking the time to share your experience with us. I’m very glad to hear that your visit was efficient, professional, and a pleasure to deal with. It’s wonderful to know that Bill provided excellent service, and that your experience made the trip from Starke well worth it.
We truly appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do for you, please don’t hesitate to reach out.
Austin Hundt
Cell: 352-262-4923
Professional and efficient.
My experience with Parks Ford was both professional and efficient. Bill Stoufer and the mechanical team had my vehicle done and washed in less time t
My experience with Parks Ford was both professional and efficient. Bill Stoufer and the mechanical team had my vehicle done and washed in less time than I expected.
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by ruekindred
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Mar 05, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for taking the time to share your experience with us. I’m very glad to hear that your visit to Parks Ford was both professional and efficient. It’s great to know that Bill Stoufer and our mechanical team were able to complete your service and wash your vehicle in less time than expected.
We appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do for you, please don’t hesitate to reach out.
Austin Hundt
Cell: 352-262-4923
Very reliable service comfortable facility always feel
welcome. Convenient location and they offer pick up and deli
welcome. Convenient location and they offer pick up and deli
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by Mr2stoufer
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re glad to hear you find our service reliable, our facility comfortable, and that you always feel welcome. It’s great to know our convenient location and pick-up and delivery options add to your experience. We truly appreciate your business and look forward to assisting you again.
Austin Hundt
Cell: 352-262-4923
All went well .
Picked up vehicle until got home had a message - engine needs service/ don't know why / would like to bring vehicle back in to check why the message.
Picked up vehicle until got home had a message - engine needs service/ don't know why / would like to bring vehicle back in to check why the message. ,
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by charity46
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Bill has been my advisor for 10 plus years.
His customer service makes you feel like family. He is so detailed and takes the time to explain everything. He deserves a 10 out of 5.
His customer service makes you feel like family. He is so detailed and takes the time to explain everything. He deserves a 10 out of 5.
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by Teamroper028
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Feb 24, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re thrilled to hear Bill has been your advisor for over 10 years and continues to make you feel like family. His attention to detail and willingness to take the time to explain everything truly sets him apart. A “10 out of 5” is high praise; we appreciate your loyalty and kind words.
Austin Hundt
Cell: 352-262-4923
Bill was very attentive and professional.
He helped us get out car in the same day and kept us updated as they were inspecting.
He helped us get out car in the same day and kept us updated as they were inspecting.
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by PJLETTIs
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re glad to hear Bill was attentive and professional, kept you informed throughout the inspection, and helped get your car back the same day. We appreciate your business and look forward to assisting you again.
Austin Hundt
Cell: 352-262-4923
The experience at Parks Ford in Gainesville is always a
great experience. This time around, the service rep asked if I wanted additional services completed, to which I confirmed, but the services were not
great experience. This time around, the service rep asked if I wanted additional services completed, to which I confirmed, but the services were not done. I was not charged, but was also expecting the services to be completed when I picked up the vehicle. No harm, just had to change my expectation.
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by DREGRAHAM
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Feb 19, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re glad to hear your experiences at Parks Ford in Gainesville are consistently positive. We understand the confusion regarding the additional services that were discussed but not completed, and we appreciate your understanding since you were not charged. Your perspective is valuable, and we’ll use it to help ensure expectations are clearer moving forward. It’s great to know Bill took care of you as your service advisor, and we look forward to servicing your vehicle again.
Austin Hundt
Cell: 352-262-4923
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