Weir Alexander

We arrived to find the car we were looking for had significant body damage to the roofline just above the rear door, diver’s side. We were assured that, if we purchased the vehicle and drove it home, significant body damage to the roofline just above the rear door, diver’s side. We were assured that, if we purchased the vehicle and drove it home, the repairs would be scheduled and made at no cost to us and a loner provided. We trusted the team and asked them to value our trade in. 25 minutes later, we were handed a sheet with “the numbers”. After just moment ago having promised the repairs would be made at no cost to us, $2,500 was added to the price of the vehicle (along with $1,800 for Lo-Jack system AND…. their trade in value for our vehicle was $8,000 BELOW the KBB trade average, and $7,900 lower than the CarMax guaranteed buy now offer! The car was immediately removed from all on-line sites (including the dealership’s own list of available vehicles). Shocker! This dealership is the poster-boy for SHADY DEALER TRICKS! More

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Well what a great experience with parks. Alejandro and team made it happen. I picked up my car the following day all detailed. I recommend the group for their fun casual southern service. Alejandro and team made it happen. I picked up my car the following day all detailed. I recommend the group for their fun casual southern service. More

by Mulhere Verified Customer Verified Customer

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I have to say Greg was an excellent salesman very knowledgeable about the automobile also the warranty also very polite and easy to follow knowledgeable about the automobile also the warranty also very polite and easy to follow More

by Dorasweetbread52@g mail.com Verified Customer Verified Customer

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Very positive experience. All representatives that I interacted with were both personable and professional. They worked with me to provide affordable options and found a grea All representatives that I interacted with were both personable and professional. They worked with me to provide affordable options and found a great vehicle that meets my needs. More

by sample.carolb Verified Customer Verified Customer

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The hidden fees were in my opinion outrageous, staff was willing to negotiate but having to start at a much higher price than expected, we didn't get to where I felt .was a decent price willing to negotiate but having to start at a much higher price than expected, we didn't get to where I felt .was a decent price More

by JAREA1 Verified Customer Verified Customer

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Honestly this was a very great dealership experience and i have a couple reasons for that. Which are the service, the price of the cars and the quickness it happened. There was this very nice and energetic i have a couple reasons for that. Which are the service, the price of the cars and the quickness it happened. There was this very nice and energetic young man named Kyan that helped me. I really appreciate him and this dealership!!! More

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Amazing , mr. duke and his team are A-1 professionals and handle everything with care & integrity . Love yal duke and his team are A-1 professionals and handle everything with care & integrity . Love yal More

by RICKERTSAMUEL Verified Customer Verified Customer

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Awesome 👌 great guys good hospitality real friendly great service and give you the better deal great service and give you the better deal More

by lcrusaw Verified Customer Verified Customer

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We Enjoyed: A very unexpected & very much desired experience! Oliver is very gracious, respectful & deserving of his Successful Sales for PARKS Customers. The: "PARKS-FORD-TEAM": Ensured we felt experience! Oliver is very gracious, respectful & deserving of his Successful Sales for PARKS Customers. The: "PARKS-FORD-TEAM": Ensured we felt important & they worked hard (just like us) until after Midnight, YES on a TUESDAY. This "FORD_TEAM" is "Wide Open Throttle" on Customer Service! So have The MOST FUN FORD Experience that can be had! WE Love This PARKS-FORD-TEAM" ... FORD-SURE :) More

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Our representatives were very cordial, courteous and responsive to our needs. They were very prompt with follow-up on requirements and feedback. We even receive a thank you card in the mail. responsive to our needs. They were very prompt with follow-up on requirements and feedback. We even receive a thank you card in the mail. More

by adickey232 Verified Customer Verified Customer

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