Bill Stoufer | Page 29

Out of state purchase While in the dealership for another reason, and being in the market for a new truck, I was looking at the new ones when Brent Russell approached. I wa While in the dealership for another reason, and being in the market for a new truck, I was looking at the new ones when Brent Russell approached. I was really lucky he did. He was very knowledgable of his product and gave me excellent service. He was very patient and thoroughly explained all my options. Everything he said he would do, he did and more. He made buying my new F-150 painless. Tom Sent from my iPad Tom Sent from my iPad More

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Overall rating of Parks Lincoln-Ford of Gainesville,FL I have always been treated with courtesy,professionalism and also as a part of Parks Lincoln-Ford's "Family".My experience yesterday,April 28th,2014 w I have always been treated with courtesy,professionalism and also as a part of Parks Lincoln-Ford's "Family".My experience yesterday,April 28th,2014 was no exception when I leased a 2013 Lincoln MKZ(new) from Mr. Greg Cox,Sales. Greg and Jackie and all the staff were very methodical and efficient in their explanation on the details of my new vehicle,and also clearing the paperwork that included switching titles,insurance with Donna Mann Agency of State Farm,etc. The technology since purchasing my 2006 Mercury Milan from Gainesville Lincoln-Ford-Mercury took giant leaps and bounds...literally! I drove away confident that I had made a good lease agreement and will definitely be back again in the future to up-grade my Lincoln MKZ. I would highly recommend both the sales & service dept's! More

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Sebastian was very knowledgeable and friendly. It was a very good experience. This is my first new Ford purchase and I hope it is a good experience. very good experience. This is my first new Ford purchase and I hope it is a good experience. More

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From the moment I walked into Parks Ford they treated me like a person, and listened to what I wanted, not what they wanted to sell me. They searched and found what I wanted and actually heard me when I tol like a person, and listened to what I wanted, not what they wanted to sell me. They searched and found what I wanted and actually heard me when I told them what I wanted to spend and what I needed in the vehicle. The saleman (Jay Acevedo) did not try to put me in a vehicle 20,000.00 over the price I ask for he did not try to sell me a car when I ask for a truck, he actually sat down and took time to listen to me. That is hard to find in any business now days. I would recommend Parks Ford of Gainesville to everyone as they are not like the pushy salespeople like all the other dealerships have around the north Florida area.. and I should know I traveled from Lake City, Live Oak, Jacksonville, and even went to the Chevrolet dealer in Gainesville and was disappointed and aggrevated when I left there, I walked out on all of them because they were trying to sell me a vehicle I did not want, with payments that were sky high Parks Ford of Gainesville listened to me and searched for the truck that fit in my budget, they went out of their way to find what I needed not what they thought I needed. That is why I am satisfied with my purchase of my Ford F-150 More

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The problem I keep encountering is that every time they service my vehicle, they break something else. If they fix a window switch, they break the door lock. They fix a tire and mess up the brake pads. The service my vehicle, they break something else. If they fix a window switch, they break the door lock. They fix a tire and mess up the brake pads. They replace the battery and break a battery terminal. And of course this is all due to the vehicle 'being so old' (9 years old with 80K on it and meticulously cared for). Oh, and guess who pays for all of the repairs for the things they break? You got it - I do. If they were not the only game in town I would go anywhere else in a heartbeat, but if you want Ford parts they are the only option. Good luck to you if they fix/break/fix anything on your car. More

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Truck was serviced and problems were identified and fixed. They also identified some other crucial problems that needed to be fixed to keep me on the road. Misti and Bill were great. fixed. They also identified some other crucial problems that needed to be fixed to keep me on the road. Misti and Bill were great. More

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