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Bill Tierney

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Bill Tierney

Bill Tierney | Page 2

Certified Sales Professional

495 Chrysler Jeep Dodge Ram

732 Rogers Street
Lowell, MA 01852

I have been in the business for quite some time now and have met a lot of people over the years. I think that paying attention to the smallest of details is the secret to my success. I spend a lot of my time on the commercial side of the business working with business owners solving their automotive needs providing answers to their complex questions. So if you are need of a van,truck,or up-fits to your next vehicle purchase I would be pleased to assist in helping you make a intelligent decision

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4.9

78 Reviews

Overview Reviews (78)

4.9

78 Reviews

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78 Reviews of Bill Tierney

October 19, 2023

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Employee Rating

495 Chrysler always goes above and beyond to get our cars serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very good customer service. More

by Nicole Veno

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James W. Smith, Shahriar Ghandchi, Ike Twombly, Robert Currie , tonygh99 Admin, Joshua Berberena, Kyle McEnany, Phil Prieur

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October 15, 2023

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They offered a laughable trade in value for my used ram. 5000 less than anyone else offered. I would do your homework and make sure you are getting a fair value for your trade in. They clearly don’t value t 5000 less than anyone else offered. I would do your homework and make sure you are getting a fair value for your trade in. They clearly don’t value the product they sell if they won’t offer much for trade in for it. The manager never even came over to talk to me!!! More

by TheDealerrater

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Other Employees Tagged: Joshua Berberena

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Oct 17, 2023 -

495 Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention. We apologize for any frustration or disappointment you may have experienced during your visit. We strive to provide fair and competitive trade-in values for our customers, and we regret to hear that the offer made fell short of your expectations. We understand that trade-in values can vary between dealerships, and we apologize if the offer we provided was not in line with what you had anticipated. We are constantly reassessing and updating our trade-in pricing to provide the best value possible. Regarding your comment about the manager not coming over to talk to you, we apologize for any inconvenience this may have caused. We strive to provide exceptional customer service, and we regret if you felt overlooked during your visit. We will ensure that this feedback is addressed with our team to improve our communication and customer experience. If there is anything further we can do to assist you or address your concerns, please do not hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to make it right.

Oct 17, 2023 -

TheDealerrater responded

You clearly don’t want to sell your trucks as you have sooo many on the lot. Guess I’m not the only one getting very poor offers. OTHER CUSTOMERS I RECOMMEND YOU STAY AWAY FROM THESE RIP OFFS!

September 28, 2023

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Bill was helpful professional and knowledgeable as was Mo they made this the best truck buying experience I’ve ever had they made this the best truck buying experience I’ve ever had More

by 7michaelleblanc

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Recommend Dealer

Yes

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September 21, 2023

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Our experience was amazing, we loved Bill, he helped us make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership More

by maryannec9

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Recommend Dealer

Yes

Other Employees Tagged: Jack DiPietro

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September 06, 2023

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Stopped in yesterday afternoon for oil change. The service manager was able to get me right away, without an appointment. Many Thanks. The service manager was able to get me right away, without an appointment. Many Thanks. More

by M.b.hicks

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Recommend Dealer

Yes

Other Employees Tagged: Shahriar Ghandchi

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July 28, 2023

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Kind, respectful and great services . Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah More

by Bachmanshop

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Recommend Dealer

Yes

Other Employees Tagged: Shah

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July 20, 2023

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Best experience buying a car. Very professional staff especially salesman would highly recommend this dealership. Very professional staff especially salesman would highly recommend this dealership. More

by Cmyarrow

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Recommend Dealer

Yes

Other Employees Tagged: Don't see my salesman listed and can't spell his name begins with an R

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July 20, 2023

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Best salesman I ever dealt with no pressure answered all my questions very professional and good looking! my questions very professional and good looking! More

by Cmyarrow

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Recommend Dealer

Yes

Other Employees Tagged: I do not see him listed but his number is 978-885-6940

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June 22, 2023

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The best dealer in town ❤️ good business Good friendly Good service Good salesman Best place friendly Good service Good salesman Best place More

by Khmerboyz2180

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: James W. Smith, Shahriar Ghandchi, Ike Twombly, Robert Currie , tonygh99 Admin, Joshua Berberena, Kyle McEnany, Phil Prieur

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May 31, 2023

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Best service ever, bought my Jeep 2 years ago and Shah and Tony always make it a point to personally check on the progress and quality of the service provided. and Tony always make it a point to personally check on the progress and quality of the service provided. More

by Dgsalani

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Recommend Dealer

Yes

Other Employees Tagged: Shahriar Ghandchi , tonygh99 Admin

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May 31, 2023 -

Dgsalani responded

PLease post my review