Bill Tierney | Page 5

Great experience with Jeep GC purchase! Bill and the rest of the team at 495 Jeep were very courteous and professional. We felt no pressure from the moment we walked in to the dealership fo Bill and the rest of the team at 495 Jeep were very courteous and professional. We felt no pressure from the moment we walked in to the dealership for a test drive, to when we finalized the purchase. Our 4 previous vehicles have been BMWs, and we have always been happy with their service and support. Not only have we been blown away by the quality and comfort of our new vehicle (Jeep GC Summit), but we have also been equally impressed by the service at the dealership. Thank you! More

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Best buying experience I have ever had Great attitude very professional no pressure would highly recommend this dealership to anyone interested in buying a car without all the hassle. We we Great attitude very professional no pressure would highly recommend this dealership to anyone interested in buying a car without all the hassle. We were so happy with the service we bought three Jeeps. More

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Salesmanship This was my first time buying a vehicle from a dealership and, therefore, was a bit nervous. My father and I met with Bill Tierney to check out a CPO This was my first time buying a vehicle from a dealership and, therefore, was a bit nervous. My father and I met with Bill Tierney to check out a CPOV 2012 Jeep Grand Cherokee Altitude. Bill brought the Jeep out to us and went over the vehicle's features in a professional manner. Needless to say, I fell in love with it right away. It was the right color and had all the options I was looking for and more. After taking it for a test ride I was sold. Now came the negotiation stage which is typically unpleasant. However, this experience was none of that. Bill worked with my father and I and made the buying experience a pleasant memory. I must say, Bill's professionalism and customer focus made my first dealership purchase a great experience. I would and will recommend Bill to to anyone looking to purchase a vehicle from 495 CJD. More

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Call Bill Tierney at 495 Chrysler Jeep Dodge for a car I am so thrilled I chose to get a car from 495 Chrysler Jeep Dodge and had the pleasure of working with Bill Tierney who helped me to choice the best I am so thrilled I chose to get a car from 495 Chrysler Jeep Dodge and had the pleasure of working with Bill Tierney who helped me to choice the best vehicle for me. I wanted something that could fit 6-7 passengers, but not a van and not a huge car. I test drived different models, but chose the Dodge Journey because it drives like a car, but still high off the ground like a truck and fits more than 5 passengers. He was very knowledgeable and guided us through the entire process from the sale to the final finance plan and made sure I understood how to operate the vehicle in its entirety before leaving the parking lot. Can say enough about Bill and the dealership. Thank you! Charlene McDonough More

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BEST PRICES and no haggling! As a first time new car buyer I was very nervous about going to a dealer and negotiating a price. I didn't have to do that at 495 Jeep because they h As a first time new car buyer I was very nervous about going to a dealer and negotiating a price. I didn't have to do that at 495 Jeep because they have the best prices of any dealer in New England. Purchase was quick and easy - all my questions were answered - no haggling - my car was delivered to New Hampshire the next day. LOVE MY NEW JEEP! Bill - you're the best! Thank you so much! More

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No surprises My husband and I couldn't be happier with our purchase of the Ram 1500 Express, it is a beautiful truck, and I'm sure we will enjoy it for years. It w My husband and I couldn't be happier with our purchase of the Ram 1500 Express, it is a beautiful truck, and I'm sure we will enjoy it for years. It will probably be the last vehicle we'll ever buy. Bill Tierney was very friendly and knowledgeable, answering all questions we had. I would highly recommend to anyone I know wanting a new vehicle, to go check 495 out. They won't be disappointed. Thank you so much Bill and everyone else involved in our purchase, for making our experience so wonderful. Sincerely, Ron and Beverly Reed More

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Quick and easy I went in to this dealership back in the winter and test drove a ram and loved it...life then got in the way and postponed my purchase to now. I worke I went in to this dealership back in the winter and test drove a ram and loved it...life then got in the way and postponed my purchase to now. I worked with Bill back then and he was great respectful as anyone I've ever worked with and just wonderful. I then came back and only wanted to see him the second time it was all business however as always Bill gave both me and my girlfriend all the attention and respect in the world. I would recommend Bill to anyone who makes the trip to 495 not only a great salesman but an overall class act, you won't find many like him these days. More

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This is how buying a vehicle should be This is my first experience at 495 Chrysler Jeep Dodge in Lowell and I must say it was pain free. The games that are associated with trade-ins and pur This is my first experience at 495 Chrysler Jeep Dodge in Lowell and I must say it was pain free. The games that are associated with trade-ins and purchases were not played. We test drove the truck one night and told Bill we still wanted to test drive other manufacturers before we made a final decision. He said no problem and was confident we would be back. He knew how his vehicle compared to others. When we called him later in the week we were able to agree to a price that was fair to both of us within the matter of a few emails. Two hours later the truck was sitting in my driveway. In the past at other dealerships each time you go to the dealership you would be stuck there for a minimum of two to three hours for each visit (1, negotiate, 2, sign the papers and lastly the pick up). All these hours would be spread out over the span of a week. I appreciated Bill's honestly and ability to wrap up our deal in a timely matter without jeopardizing customer service. Thank you Bill Tierney!!! More

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An Example of Good Car Buying Experience I contacted Bill Tierney from 495 looking to investigate a Jeep Grand Cherokee that I had researched online. The car was a 2013 with low milage and go I contacted Bill Tierney from 495 looking to investigate a Jeep Grand Cherokee that I had researched online. The car was a 2013 with low milage and good features so it particularly drew my interest. At the time that I first spoke with Bill it was a few hours before they closed so I was not sure that I would be able to get down to evaluate it. Bill said that he would be willing to drive it up to my home which was a pleasant surprise however given that it was dinner time and I was preparing dinner felt like it could wait so I decided that I would come down to the dealership if he could stay and wait. When I arrived around 45 minutes later the car was in the front ready for viewing. Bill came right out, answered all my questions and we test drove it for a short distance. I told him that I was interested and offers were made between the sale price, my trade in value an Tony the owner and I eventually agreed on final figures. By this time it was after closing so was once again appreciative of everyone's willingness to stay and finalize everything. Tony's son prepped all the financing and paperwork very professionally and Bill then followed through the next day with having everything ready for pickup. He gave a good overview of the car's operation since this was my first Jeep I was learning about them. I drove the car for the first day and found that some minor alignment an brake inspection was needed. Bill made sure that a service appointment was established and after service the issues were resolved. I have found the team that supported me at 495 very easy to work with and professional in their sales service. I work in sales and appreciate directness and integrity which these guys extended. I would certainly revisit or recommend them for future car considerations. More

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2013 Dodge Ram 1500 Used Vehicle Purchased - Customer Review Bill Tierney was very helpful in explaining the vehicle options and features. He also showed us 2014 trucks and went over the features for a new vehi Bill Tierney was very helpful in explaining the vehicle options and features. He also showed us 2014 trucks and went over the features for a new vehicle. He did not rush us through or pressure us to purchase a vehicle at your dealership. He made us feel very comfortable and was a pleasure to deal with. This was the primary reason for us making the decision to purchase our truck at your dealership and we would recommend your dealership to our friends. More

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