Bill Tierney | Page 7

No surprises My husband and I couldn't be happier with our purchase of the Ram 1500 Express, it is a beautiful truck, and I'm sure we will enjoy it for years. It w My husband and I couldn't be happier with our purchase of the Ram 1500 Express, it is a beautiful truck, and I'm sure we will enjoy it for years. It will probably be the last vehicle we'll ever buy. Bill Tierney was very friendly and knowledgeable, answering all questions we had. I would highly recommend to anyone I know wanting a new vehicle, to go check 495 out. They won't be disappointed. Thank you so much Bill and everyone else involved in our purchase, for making our experience so wonderful. Sincerely, Ron and Beverly Reed More

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Quick and easy I went in to this dealership back in the winter and test drove a ram and loved it...life then got in the way and postponed my purchase to now. I worke I went in to this dealership back in the winter and test drove a ram and loved it...life then got in the way and postponed my purchase to now. I worked with Bill back then and he was great respectful as anyone I've ever worked with and just wonderful. I then came back and only wanted to see him the second time it was all business however as always Bill gave both me and my girlfriend all the attention and respect in the world. I would recommend Bill to anyone who makes the trip to 495 not only a great salesman but an overall class act, you won't find many like him these days. More

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This is how buying a vehicle should be This is my first experience at 495 Chrysler Jeep Dodge in Lowell and I must say it was pain free. The games that are associated with trade-ins and pur This is my first experience at 495 Chrysler Jeep Dodge in Lowell and I must say it was pain free. The games that are associated with trade-ins and purchases were not played. We test drove the truck one night and told Bill we still wanted to test drive other manufacturers before we made a final decision. He said no problem and was confident we would be back. He knew how his vehicle compared to others. When we called him later in the week we were able to agree to a price that was fair to both of us within the matter of a few emails. Two hours later the truck was sitting in my driveway. In the past at other dealerships each time you go to the dealership you would be stuck there for a minimum of two to three hours for each visit (1, negotiate, 2, sign the papers and lastly the pick up). All these hours would be spread out over the span of a week. I appreciated Bill's honestly and ability to wrap up our deal in a timely matter without jeopardizing customer service. Thank you Bill Tierney!!! More

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An Example of Good Car Buying Experience I contacted Bill Tierney from 495 looking to investigate a Jeep Grand Cherokee that I had researched online. The car was a 2013 with low milage and go I contacted Bill Tierney from 495 looking to investigate a Jeep Grand Cherokee that I had researched online. The car was a 2013 with low milage and good features so it particularly drew my interest. At the time that I first spoke with Bill it was a few hours before they closed so I was not sure that I would be able to get down to evaluate it. Bill said that he would be willing to drive it up to my home which was a pleasant surprise however given that it was dinner time and I was preparing dinner felt like it could wait so I decided that I would come down to the dealership if he could stay and wait. When I arrived around 45 minutes later the car was in the front ready for viewing. Bill came right out, answered all my questions and we test drove it for a short distance. I told him that I was interested and offers were made between the sale price, my trade in value an Tony the owner and I eventually agreed on final figures. By this time it was after closing so was once again appreciative of everyone's willingness to stay and finalize everything. Tony's son prepped all the financing and paperwork very professionally and Bill then followed through the next day with having everything ready for pickup. He gave a good overview of the car's operation since this was my first Jeep I was learning about them. I drove the car for the first day and found that some minor alignment an brake inspection was needed. Bill made sure that a service appointment was established and after service the issues were resolved. I have found the team that supported me at 495 very easy to work with and professional in their sales service. I work in sales and appreciate directness and integrity which these guys extended. I would certainly revisit or recommend them for future car considerations. More

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2013 Dodge Ram 1500 Used Vehicle Purchased - Customer Review Bill Tierney was very helpful in explaining the vehicle options and features. He also showed us 2014 trucks and went over the features for a new vehi Bill Tierney was very helpful in explaining the vehicle options and features. He also showed us 2014 trucks and went over the features for a new vehicle. He did not rush us through or pressure us to purchase a vehicle at your dealership. He made us feel very comfortable and was a pleasure to deal with. This was the primary reason for us making the decision to purchase our truck at your dealership and we would recommend your dealership to our friends. More

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Bill Tierney – great to work with Bill and I agreed to the terms of a lease by email. When I arrived at the dealer, the terms were honored 100%, with no attempt to add additional cost Bill and I agreed to the terms of a lease by email. When I arrived at the dealer, the terms were honored 100%, with no attempt to add additional costs or fees. Highly recommend. More

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Buying a new truck After spending a week online , submitting my name, number and email address to different sites which resulted in numerous calls from dealers who had n After spending a week online , submitting my name, number and email address to different sites which resulted in numerous calls from dealers who had no intention of paying any attention to what I was looking for, I found 495CJD. The price quoted was the price I got and it was well under all the other dealerships I had to wade through . Bill was straight forward and honest about pricing. Not like one other dealership , where I was quoted 3 different prices (ranging 4 to 5 thousand dollars) on the same exact car. Of course, that dealership said they couldn't honor the lowest price they gave me. Bill delivered the truck to us even though it was 3 hours away from the dealership. We couldn't be more happy with our purchase! SMasse More

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I was drawn to 495 Ram by their website (as they are 65 miles away). I was impressed by the large assortment of models they had on hand. After a extensive review of my top choices with the very knowledge miles away). I was impressed by the large assortment of models they had on hand. After a extensive review of my top choices with the very knowledgeable staff I made my choice. The purchase price and trade values were quick and painless. All the paperwork was done and I was on my way home with a new vehicle the same day. The financial office experience with Shah was quick and pain free with no pressure. Bill Tierney's vast knowledge of the Ram 1500 was greatly appreciated. I've purchased many cars from many dealers over the years but this was my best experience to date. I will be recommending 495 Ram to my family and friends. All in all it was a pleasant experience. More

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Glad I found them My salesman Bill Tierney is a straight shooter and was a pleasure to deal with. I am very happy with my new Jeep and with the deal I got on it at 495 My salesman Bill Tierney is a straight shooter and was a pleasure to deal with. I am very happy with my new Jeep and with the deal I got on it at 495. I live in western Mass. and Bill went through the trouble of arranging a ride for me on the day I needed to get my car delivered...that's what I call awesome customer service ! My experience with 495 Chrysler Jeep so far has been positive in every way. More

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The service was impeccable. Bill new exactly what I was looking for and set me up with exactly the right vehicle and price. I did not feel pressured to make a purchase I didn't want or was unsure of. He looking for and set me up with exactly the right vehicle and price. I did not feel pressured to make a purchase I didn't want or was unsure of. He was kind and courteous, and appeared to love his job. Will definitely recommend Bill and 495 Chrysler, Jeep, Dodge to anyone in the market. More

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