Bill Tierney | Page 7

An Example of Good Car Buying Experience I contacted Bill Tierney from 495 looking to investigate a Jeep Grand Cherokee that I had researched online. The car was a 2013 with low milage and go I contacted Bill Tierney from 495 looking to investigate a Jeep Grand Cherokee that I had researched online. The car was a 2013 with low milage and good features so it particularly drew my interest. At the time that I first spoke with Bill it was a few hours before they closed so I was not sure that I would be able to get down to evaluate it. Bill said that he would be willing to drive it up to my home which was a pleasant surprise however given that it was dinner time and I was preparing dinner felt like it could wait so I decided that I would come down to the dealership if he could stay and wait. When I arrived around 45 minutes later the car was in the front ready for viewing. Bill came right out, answered all my questions and we test drove it for a short distance. I told him that I was interested and offers were made between the sale price, my trade in value an Tony the owner and I eventually agreed on final figures. By this time it was after closing so was once again appreciative of everyone's willingness to stay and finalize everything. Tony's son prepped all the financing and paperwork very professionally and Bill then followed through the next day with having everything ready for pickup. He gave a good overview of the car's operation since this was my first Jeep I was learning about them. I drove the car for the first day and found that some minor alignment an brake inspection was needed. Bill made sure that a service appointment was established and after service the issues were resolved. I have found the team that supported me at 495 very easy to work with and professional in their sales service. I work in sales and appreciate directness and integrity which these guys extended. I would certainly revisit or recommend them for future car considerations. More

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2013 Dodge Ram 1500 Used Vehicle Purchased - Customer Review Bill Tierney was very helpful in explaining the vehicle options and features. He also showed us 2014 trucks and went over the features for a new vehi Bill Tierney was very helpful in explaining the vehicle options and features. He also showed us 2014 trucks and went over the features for a new vehicle. He did not rush us through or pressure us to purchase a vehicle at your dealership. He made us feel very comfortable and was a pleasure to deal with. This was the primary reason for us making the decision to purchase our truck at your dealership and we would recommend your dealership to our friends. More

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Bill Tierney – great to work with Bill and I agreed to the terms of a lease by email. When I arrived at the dealer, the terms were honored 100%, with no attempt to add additional cost Bill and I agreed to the terms of a lease by email. When I arrived at the dealer, the terms were honored 100%, with no attempt to add additional costs or fees. Highly recommend. More

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Buying a new truck After spending a week online , submitting my name, number and email address to different sites which resulted in numerous calls from dealers who had n After spending a week online , submitting my name, number and email address to different sites which resulted in numerous calls from dealers who had no intention of paying any attention to what I was looking for, I found 495CJD. The price quoted was the price I got and it was well under all the other dealerships I had to wade through . Bill was straight forward and honest about pricing. Not like one other dealership , where I was quoted 3 different prices (ranging 4 to 5 thousand dollars) on the same exact car. Of course, that dealership said they couldn't honor the lowest price they gave me. Bill delivered the truck to us even though it was 3 hours away from the dealership. We couldn't be more happy with our purchase! SMasse More

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I was drawn to 495 Ram by their website (as they are 65 miles away). I was impressed by the large assortment of models they had on hand. After a extensive review of my top choices with the very knowledge miles away). I was impressed by the large assortment of models they had on hand. After a extensive review of my top choices with the very knowledgeable staff I made my choice. The purchase price and trade values were quick and painless. All the paperwork was done and I was on my way home with a new vehicle the same day. The financial office experience with Shah was quick and pain free with no pressure. Bill Tierney's vast knowledge of the Ram 1500 was greatly appreciated. I've purchased many cars from many dealers over the years but this was my best experience to date. I will be recommending 495 Ram to my family and friends. All in all it was a pleasant experience. More

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Glad I found them My salesman Bill Tierney is a straight shooter and was a pleasure to deal with. I am very happy with my new Jeep and with the deal I got on it at 495 My salesman Bill Tierney is a straight shooter and was a pleasure to deal with. I am very happy with my new Jeep and with the deal I got on it at 495. I live in western Mass. and Bill went through the trouble of arranging a ride for me on the day I needed to get my car delivered...that's what I call awesome customer service ! My experience with 495 Chrysler Jeep so far has been positive in every way. More

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The service was impeccable. Bill new exactly what I was looking for and set me up with exactly the right vehicle and price. I did not feel pressured to make a purchase I didn't want or was unsure of. He looking for and set me up with exactly the right vehicle and price. I did not feel pressured to make a purchase I didn't want or was unsure of. He was kind and courteous, and appeared to love his job. Will definitely recommend Bill and 495 Chrysler, Jeep, Dodge to anyone in the market. More

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I reached out to bill at this dealership last year and mentioned what I might be looking for in a truck. After a test drive and running some numbers I decided to wait a bit until buying. I came back to Bi mentioned what I might be looking for in a truck. After a test drive and running some numbers I decided to wait a bit until buying. I came back to Bill because of his professionalism and I found him very easy to talk to. He was very helpful with info on the vehicle, he even had the truck ready for me when I came in with my wife. In no time I was in the truck and out the dealership problem free! The entire sales department gave me a great deal on the new vehicle and my old trade. I highly recommend bill and 495 Jeep More

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Shopped around and ended up buying from this dealership for the 2nd time. Ask for Bill Tierney. Great salesman. He worked hard for me. Got the right price, rate and he located a model at another location t for the 2nd time. Ask for Bill Tierney. Great salesman. He worked hard for me. Got the right price, rate and he located a model at another location to meet all my specs. He continues to be a great resource after the purchase. I always have more questions. Poor guy... More

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My experience at 495 Chrysler Jeep Dodge was great. Bill Tierney went out of his way to make sure they I got everything that I was looking for. His customer service skills are impeccable. He made the expe Tierney went out of his way to make sure they I got everything that I was looking for. His customer service skills are impeccable. He made the experience of leasing a new vehicle very pleasant. He was extremely nice and knowledgeable. This was my first time leasing with this dealership, and I will highly recommend them. Outstanding service!! More

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