Billy Harvey | Page 8

I requested to see all of the numbers before I drove in and wasted time. They had the sales numbers, that were already agreed upon, wrong twice. They tried to charge me thousands more than what we had disc and wasted time. They had the sales numbers, that were already agreed upon, wrong twice. They tried to charge me thousands more than what we had discussed. Now a month later I receive my tags and find out they put a person on my registration that was not supposed to be on there. He didn’t sign paperwork at all that day and shouldn’t have been on there. I was told they would try to take care of it tomorrow. More

by SB1987 Verified Customer Verified Customer

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Went to Planet Ford looking for a used truck. Found what I wanted for the price and closed the deal quickly. Charlie Tatum and his team are the best. Customer service and satisfaction are their s Found what I wanted for the price and closed the deal quickly. Charlie Tatum and his team are the best. Customer service and satisfaction are their specialty. More

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Great service with even better people. Their ability to compete on pricing is also the best in the Houston area. Their ability to compete on pricing is also the best in the Houston area. More

by MMCNEIL Verified Customer Verified Customer

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Worst dealership ever! I traded a new 2024 Chevrolet Trax with 15,000 mile only.Very good for gas savings and work! For 2024 ford bronco outer blank,a $6,000 dollars trade I traded a new 2024 Chevrolet Trax with 15,000 mile only.Very good for gas savings and work! For 2024 ford bronco outer blank,a $6,000 dollars trade in for my Chevrolet Trax. I had the ford bronco for only 17 days and it broke down on me on the road! The dealership refused to take back their Ford bronco, and refused to pay me anything! I still had to pay $2,400, just to pay off the ford bronco! Totally wasted of my time money and respect! Never again will I ever trust any ford vehicles!! I should of just keep my 2024 Chevrolet Trax, very dependable and running car! Very good on gas!! I wouldn't never ever trust a Ford vehicle again!! Best of luck!! Sincerely Angel More

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This dealership was always on top of things. Anything I asked or worried about they answered or found the answer for. Friendly and very helpful. Anything I asked or worried about they answered or found the answer for. Friendly and very helpful. More

by Garic Verified Customer Verified Customer

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Great sales team, very professional, very mindful when purchasing a vehicle, very resourceful, would buy again! purchasing a vehicle, very resourceful, would buy again! More

by HHOLLIS02 Verified Customer Verified Customer

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I was very disappointed with my visit to the dealer for my first service appointment. Oil leaked on my garage floor from the oil filter catch pan upon my return home. It also seemed to take much longer t my first service appointment. Oil leaked on my garage floor from the oil filter catch pan upon my return home. It also seemed to take much longer than necessary for the work performed. More

by Chuck Verified Customer Verified Customer

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My purchase is not a month old and the check engine light is on, didn’t get a wheel tire key can’t change the tires that’s already deflating on a new purchase! This is the worst purchase ever is on, didn’t get a wheel tire key can’t change the tires that’s already deflating on a new purchase! This is the worst purchase ever More

by ceehightower Verified Customer Verified Customer

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The salesmen were friendly and well knowledgeable about the vehicles they sell. They are pushy or come off as high pressure salesmen just trying to sell vehicles. the vehicles they sell. They are pushy or come off as high pressure salesmen just trying to sell vehicles. More

by TSMITH3480 Verified Customer Verified Customer

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Smoothest process ever! All around! Will definitely recommend! The staff were awesome and met all my needs All around! Will definitely recommend! The staff were awesome and met all my needs More

by john2mun Verified Customer Verified Customer

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