Ken Riley

Outside of the typical oil change & filter with tire rotation. The service department cannot fix big issues on vehicles. They will hold your vehicle for days without a loaner if you don't demand one fro rotation. The service department cannot fix big issues on vehicles. They will hold your vehicle for days without a loaner if you don't demand one from their management. Once the vehicle is returned after weeks of completion they is a 50/50 chance that they fixed the problem, sometimes coming back and saying we can replicate or see the issue with the car after telling the employee what the service is. More

by HelloMoto Verified Customer Verified Customer

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Good job good price was easy to work with thanks for all the help you did the help you did More

by jjcastella Verified Customer Verified Customer

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We got the deal and truck we wanted, but were not informed til after we signed that there was only one KEY. Nothing was offered to fix the situation. We still don't have a 2nd key. informed til after we signed that there was only one KEY. Nothing was offered to fix the situation. We still don't have a 2nd key. More

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Very helpful staff got we need super fast best Dealership in Houston Tx. L will highly recommend. in Houston Tx. L will highly recommend. More

by javyg0434 Verified Customer Verified Customer

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Kevin in accessories and Ken in sales are both great people to deal with. I will be back. people to deal with. I will be back. More

by LP Verified Customer Verified Customer

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Richard fuller is the best he takes good care of everything you can ask for everything you can ask for More

by scott@totalcorr.com Verified Customer Verified Customer

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I was in and with less than two hours. The salesman was completely in tune with what i wanted to buy. He didn't try sell something that I didn't want. The finance team was good gave me 90 The salesman was completely in tune with what i wanted to buy. He didn't try sell something that I didn't want. The finance team was good gave me 90 days before my first payment was due... More

by roderickbrown6515 Verified Customer Verified Customer

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I had an excellent experience at Randall Reed Ford. Kevin managed and oversaw the installation of a bug protector, power running boards and WeatherTech floor mats. He was professional, knowledgeable, a Kevin managed and oversaw the installation of a bug protector, power running boards and WeatherTech floor mats. He was professional, knowledgeable, and kept me informed throughout the process. Although I experienced a small hiccup with one of the running boards, he took ownership of the issue and made it right. He corrected the problem as quickly as possible and even went above and beyond by providing us with the rear WeatherTech cargo mat at no charge. That level of customer service and commitment to making sure I was completely satisfied really stood out. My Bronco looks great, and I truly appreciate the care and attention I received. I would gladly recommend Randall Reed Ford to anyone looking for quality accessories and a team that stands behind their work. More

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Very friendly very professional very thorough…& Ken kept the process mooovvving…NEVER DISAPPOINT ED…paid attention to the buyer & her husband… no question went unanswered the process mooovvving…NEVER DISAPPOINT ED…paid attention to the buyer & her husband… no question went unanswered More

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Everyone here was great all around I have a very great experience no complaints at all experience no complaints at all More

by lilliebrimmer Verified Customer Verified Customer

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