Ken Riley

Salesman worked deal over the phone like I asked. Helped with my busy schedule. I appreciated that Helped with my busy schedule. I appreciated that More

by GOOBMAN06 Verified Customer Verified Customer

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First, I would like to Say I had my truck detailed on Sunday Sept 20, the day before it was picked up. Secondly, I would like to say thank you to salesman Ken for making the arrangements to have my vehic Sunday Sept 20, the day before it was picked up. Secondly, I would like to say thank you to salesman Ken for making the arrangements to have my vehicle picked up for service. Thirdly, the guy that picked up my vehicle wasn’t very friendly, look as if he was mad. Once your service crew finished with my vehicle, they left finger prints and smudge all over it. Chips were all on the floor where someone was eating in it. I don’t eat in my vehicle. Not very happy 🤬 More

by Jametiamccarter Verified Customer Verified Customer

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They were great from start to finish! ! Highly recommend buying a care with them!! Very satisfied ! Highly recommend buying a care with them!! Very satisfied More

by khumble Verified Customer Verified Customer

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The salesman were great. Told them I was limited on time and Ken told me to come in and he would make it work. Went in made an offer and it was accepted within 30 minutes o Told them I was limited on time and Ken told me to come in and he would make it work. Went in made an offer and it was accepted within 30 minutes of being at the dealership. Ken had James help and he was good as well. Tried to pay the vehicle in full with my credit card but financing wouldn't accept payment with credit card. Had to leave and salesman said they would try and work it out. While talking to them think it was the sales manager that was there when we were talking was telling me to just call my bank and authorize my bank to charge my card. He was cocky and arrogant and kept telling me hurry and call so they can charge my card. Not sure his title but he had a full beard and kept insisting me to call my bank. I told him if he wanted the money that bad he would accept my credit card. Ken Called me later saying financing wouldn't accept credit card for payment. He apologized and said it was out of his hands. I Told them I would have to go to my bank when I got out of work. When I got out of work and went to my bank my banks system was down and I couldn't get a check. I called the dealership and told the salesman I couldn't get the check because the banks system was down. Ken told me he couldn't hold the vehicle unless I put a deposit down. I told him that wouldn't be a problem and I would put a deposit to hold it. While on the phone I could hear the same arrogant bearded guy talking in the background telling Ken they could only hold the car until noon and if someone came to buy the car and I haven't came with the check they would sell it. I ended up putting a deposit with my CREDIT CARD... that they wouldn't accept for payment. Next day got the check and went and picked up the car. Salesman were awesome and helpful. Sales Manager or whatever the bearded guys title was...was an arrogant jerk and needs some people skills and is making planet Ford look like a crooked dealership. Shouldn't have someone like that in charge and not a good representation of what you want your dealership to look like. I can understand the credit card issue but for that guy to act the way he did was unprofessional. I would have walked away from the deal if it wasn't for Ken and James and how professional and helpful they were. The manager needs to take some notes from them. More

by cantu_r Verified Customer Verified Customer

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Excellent experience. My saleman Ken Riley was wonderful. I would highly recommend him to anyone. My saleman Ken Riley was wonderful. I would highly recommend him to anyone. More

by debraclemons386 Verified Customer Verified Customer

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Streamlined process. Dealership worked with me on the phone and struck a deal before even entering the dealership Dealership worked with me on the phone and struck a deal before even entering the dealership More

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Richard Fuller is a wonderful salesman. He helped me find exactly what I was looking for even though it was very difficult. I look forward to working with him again. He helped me find exactly what I was looking for even though it was very difficult. I look forward to working with him again. More

by scott@totalcorr.com Verified Customer Verified Customer

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Salesman Ken was outstanding. Made me feel very comfortable during the process. Phenomenal and very professional 💙 Made me feel very comfortable during the process. Phenomenal and very professional 💙 More

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Outside of the typical oil change & filter with tire rotation. The service department cannot fix big issues on vehicles. They will hold your vehicle for days without a loaner if you don't demand one fro rotation. The service department cannot fix big issues on vehicles. They will hold your vehicle for days without a loaner if you don't demand one from their management. Once the vehicle is returned after weeks of completion they is a 50/50 chance that they fixed the problem, sometimes coming back and saying we can replicate or see the issue with the car after telling the employee what the service is. More

by HelloMoto Verified Customer Verified Customer

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Good job good price was easy to work with thanks for all the help you did the help you did More

by jjcastella Verified Customer Verified Customer

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