Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert | Page 20

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
195 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

4.9

195 Reviews

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195 Reviews of Billy Herbert

July 31, 2023

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Employee Rating

He is awesome! !! Always trying to take care of us to the best of his ability! More

by mjhammett
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Galleria BMW responded

Thank you very much!! We are so happy to hear that you are always taken care of at our dealership.

July 21, 2023

Dealership Rating
Employee Rating

Beautiful facility Friendly people Quality service I will use them for all my services even though it’s an effort to travel there More

by Danaguillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Galleria BMW responded

We appreciate you making the trip to see us, and hope to continue to grow our relationship with you! Thank you so much for sharing.

July 20, 2023

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Employee Rating

It's always a joy to work with Billy Herbert. .. professional, kind, courteous. He goes above and beyond to take care of his customers. I've been a loyal "follower" of Billy since his days in t More

by Philip LeBlanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Galleria BMW responded

Philip, thank you very much for your kind words. We could not agree with you more, Billy really is an excellent ambassador of the BMW brand, and we are so lucky to have him on our team. We hope to work with you again in the future, and are very thankful to have you as part of the Galleria BMW family!

July 18, 2023

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Employee Rating

Always friendly. The best service I have ever received from a dealership. Excellent repair service. Each encounter gets better and I never have to worry about the qu More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Galleria BMW responded

Mimi, thank you so much for sharing! We could not be happier to hear that you received the best service you have ever received from any dealership. Thank you for your business and trust!

July 12, 2023

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Employee Rating

Billy always exceeds expectations when I come in for service. Setting it up, keeping me informed along the way and helping me understand all that was completed, He is the best. Stellar customer service More

by Sdmiles2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Galleria BMW responded

Thank you for your kind words and business! We could not be happier to hear that Billy always exceeds your expectations, and that you always receive stellar service from him! We really appreciate you, Sdmiles2000.

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