Billy Sadtler | Page 18

Wonderful experience! Sonja Anderson made buying my new Crosstrek an easy and pleasant experience. She is kind and knowledgeable without being pushy. Many thanks to her and Sonja Anderson made buying my new Crosstrek an easy and pleasant experience. She is kind and knowledgeable without being pushy. Many thanks to her and Billy Sadler for all of their hard work in getting me my new car. I LOVE my new SUBARU!!!!! More

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Pleasant (not painful) car buying experience!! After 2 visits to Annapolis Subaru and test driving lots of cars with my salesman, Kyle Lindsay, I ordered a Crosstrek. The car came in, as promised, After 2 visits to Annapolis Subaru and test driving lots of cars with my salesman, Kyle Lindsay, I ordered a Crosstrek. The car came in, as promised, in about 8 weeks. Unfortunately, when Kyle called to let me know the car was in, I was taking care of a close family member who was ill and had taken a turn for the worse. I explained my situation and advised Kyle that I was unable to pick up the car and didn't know when I would be able to pick up the car. Kyle and everyone at the dealership treated me with kindness and compassion, they heard me, they understood my situation and they held my new car on their lot for about 3 weeks. The day after my family member passed, I called Kyle and said I was ready to pick up my new car. Even though it was Kyle's day off, he offered to pick me up and bring me to the dealership so I could get my new car. WOW!!!! What service!! I was not in a good frame of mind while picking up my car, but Kyle and Billy Sadtler (finance) treated me with kid gloves and helped me thru the process! This was the best car buying experience I have EVER had!!!!! More

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Fantastic Service! Annapolis Subaru has been servicing my Outback for two years and the experience has always been great. So, I was not surprised when purchasing my new Annapolis Subaru has been servicing my Outback for two years and the experience has always been great. So, I was not surprised when purchasing my new Outback from them that we had an equally wonderful experience. Ginny, our sales associate, was welcoming and patient, and worked hard to find the perfect vehicle for us at the price we wanted. She had only been working there for about a week and we were happy to be her first sale! Billy did a great job explaining all the financials and entertaining our daughter during all the paperwork. The whole staff worked swiftly in getting us through the process and out the door. More

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professional staff I have previously used Annapolis Subaru for servicing my existing Subaru after I moved back into the area and been quite satisfied. I decided it was I have previously used Annapolis Subaru for servicing my existing Subaru after I moved back into the area and been quite satisfied. I decided it was time to replace my car and was very pleased with the friendly, helpful and professional service I received from the sales side of the organization. More

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Great Experience Buying a 2016 CrossTrek The sales people at Annapolis Subaru were much better to work with than dealers at other stores in the area. They gave me a fair trade in value for my The sales people at Annapolis Subaru were much better to work with than dealers at other stores in the area. They gave me a fair trade in value for my car, unlike Wilkins Subaru of Glen Burnie who wanted to give me half of Kelly Bluebook, and were quick and receptive to my requests. Unfortunately, the car I really wanted initially was at Wilkins and they were unwilling to make the trade, but despite this setback, Ottie Jones was able to move quickly and find me the perfect car right before I needed to drive back to college. Joe Tyler was also a pleasure to work with and was not the usual "wheeler-and-dealer" "snakes oil salesman" that one often thinks about when they think of auto-finance people. Joe was honest, straightforward, and did not pressure me into any options/planning that I was not interested in. Again, real pleasure to work with. I want to thank all the great sales people at this location and would highly recommend them for anyones future Subaru/car needs. More

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The best possible car buying experience! 3rd time Always the best sales experience, great selection, knowledgeable folks who are customer service oriented. In addition, the service department is the Always the best sales experience, great selection, knowledgeable folks who are customer service oriented. In addition, the service department is the best-special kudos to Doug Wright and Jason Janz. The service department alone is good reason to use Annapolis Subaru. Ed Rucker is icing on the cake! Ed makes buying a new car easy and enjoyable-no pressure, straightforward and knowledgeable about his products. More

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Pleasant First-Time Buyer Experience My husband and I bought a 2017 Subaru Forester and could not have been more pleased with how easy the process was. Ramon made sure to educate us on t My husband and I bought a 2017 Subaru Forester and could not have been more pleased with how easy the process was. Ramon made sure to educate us on the different models without any pressure, which helped us decide on the model that worked well for us and within our budget. Ramon made sure that we were updated with the car delivery process and also took the time to make sure that we had all the paperwork we needed in order to make the actual buying process quick and painless. Billy and all the other staff members we met were all friendly and polite. The service center and the sales center were clean and neat. Truly happy with our experience and purchase! More

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New car purchase Ed Rucker the sales guy at annapolis subaru was excellent. Very knowledgeable and pleasant to work with. He kept the communication going and we clo Ed Rucker the sales guy at annapolis subaru was excellent. Very knowledgeable and pleasant to work with. He kept the communication going and we closed the deal without any hitches..... More

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Fast, Easy, and Fun Car Buying The staff at Annapolis Subaru worked with me to find exactly what I was looking for: which is harder to do when shopping for a used car. Ottie Jones w The staff at Annapolis Subaru worked with me to find exactly what I was looking for: which is harder to do when shopping for a used car. Ottie Jones was friendly and helpful making it a relaxed and fun car buying experience. I never felt pressured to buy. I highly recommend Annapolis Subaru to anyone in the market for a car. More

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2017 Outback purchase I bought a 2017 Outback 2.5 Premium with Kyle Lindsay as my salesperson. He was great! No rush or pressure & was willing to take the time to show me a I bought a 2017 Outback 2.5 Premium with Kyle Lindsay as my salesperson. He was great! No rush or pressure & was willing to take the time to show me all the options. Took test drives in both 6 & 4cyl models with different options. In the end they did not have the model & color I wanted in stock. After looking at other vehicles, Kyle & I made a fair deal over the phone & they ordered me what I wanted. It arrived sooner than expected & Kyle picked me up to get to the dealership for delivery. Outstanding service. Would highly recommend. Easy, painless transaction. Billy Sadtler in finance was a pleasure to deal with also. More

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