Billy Sadtler | Page 21

Best Experience Ever! I have purchased many cars, and my experience with Erik Wangdahl and Diane Zimmerman at Annapolis Subaru was the best. Working with Billy Sadtler in I have purchased many cars, and my experience with Erik Wangdahl and Diane Zimmerman at Annapolis Subaru was the best. Working with Billy Sadtler in the Finance Office was easy and there was no pressure. I would recommend them to friends and family who are in the market. More

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Excellent, Very Efficient Experience My wife and I had an excellent and pleasant experience with this dealership. Wayne Eppard was very knowledgable and efficient in the car buying proce My wife and I had an excellent and pleasant experience with this dealership. Wayne Eppard was very knowledgable and efficient in the car buying process. He was very responsive to my requests for information and kept me well informed, especially with the earlier arrival of the car. More

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Awesome Experience! I bought my 2016 Subaru Legacy 2.5i Limited from this dealership on 12/21/15. My experience with Ed was easy and familiar. He gave me the best choices I bought my 2016 Subaru Legacy 2.5i Limited from this dealership on 12/21/15. My experience with Ed was easy and familiar. He gave me the best choices on what I needed for an everyday dependable car and worked with me on the pricing. I had a trade in that had negative equity and he worked around that and my wife and I came to the conclusion that what Ed offered us really was the best deal I could have gotten compared to other dealers. Afterwards, in the finance department, we were greeted with another friendly individual that went over our further car protection options. That also was an awesome experience. Billy didn't force us to get anything that we really didn't need and we definitely appreciated that. So if you're reading this and are currently in the market for a dependable long-lasting car as well as a fun and informational car buying experience- Annapolis Subaru is the place to go. Ask for Ed and then Billy if possible; you won't regret it. - Mario S. More

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Long Distance Phone Purchase Sales person ANDRE GAYLE was efficient, understand issues I inquired about. When I picked up car he was helpful. car was ready for pick up. Paperwork Sales person ANDRE GAYLE was efficient, understand issues I inquired about. When I picked up car he was helpful. car was ready for pick up. Paperwork did not take very long. More

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Friendly and fast! This dealership made buying a car quick and painless! It took just over 2 hours from the time I walked in the door, until I was leaving in my new car This dealership made buying a car quick and painless! It took just over 2 hours from the time I walked in the door, until I was leaving in my new car. I had initially inquired about the car online and Diane Zimmerman got back to me right away and set up an appointment for me to come take a test drive that evening. Once I arrived at the dealership, I met Dianne and also salesman Kyle Lindsay. After the test drive and negotiations, I worked with Billy Sadtler to do all the paperwork. Everyone I dealt with at this dealership was super friendly. I feel like I got my car for a far price and they also gave me a fair price on my high mileage trade in. In all my car buying years, I've never had a more pleasant experience with a dealership. Not to mention the lightening fast process. I will definitely make the hour drive to this dealership again for my next car and I will recommend that my friends and family do the same. More

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Ottie is the MAN! After finding this Dealership had the car in stock I wanted a 3.6 Subaru Outback I was contacted immediately by Ottie. The whole experience couldn't h After finding this Dealership had the car in stock I wanted a 3.6 Subaru Outback I was contacted immediately by Ottie. The whole experience couldn't have been more pleasant! He was very courteous and paid close attention to our desires in a new vehicle. Unfortunately the weather was bad and we drove an hour the night we went there and arrived close to closing but Ottie continued to assist us in our purchase and even after the purchase stayed late in the evening to go over the extensive features in the car. He was thorough and professional and I would recommend Ottie to everyone looking for a new car. This is my 5th Subaru and of the other dealerships I have worked with, this is by far the best in service and communication. I won't go anywhere in the future. BTW why isn't his name listed below in Sales? I used this dealership for service on my previous vehicles and they were always supreme. More

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Exceptional service !! It took Wayne almost two weeks to find the Forester with the features I wanted. He was incredibly patient when, on two occasions, the car he thought h It took Wayne almost two weeks to find the Forester with the features I wanted. He was incredibly patient when, on two occasions, the car he thought he found for me had already sold just hours before. I have never seen a salesperson juggle three clients at the same time in such a professional manner. He made sure that our requests were met, questions answered and I never felt neglected. The entire dealership was incredibly helpful and pleasant even when it was packed on a busy Saturday. I would not hesitate to recommend Annapolis Subaru to anyone for a great vehicle, fair price and wonderful customer service. Billy Sadtler took care of the necessary financial arrangements with ease. This car buying experience was without a doubt the best I've ever experienced. More

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New Legacy purchased Caroline was a great help. Answered all my many questions. My car even came early. Nice, friendly place without the arrogance found elsewhere. Easy Caroline was a great help. Answered all my many questions. My car even came early. Nice, friendly place without the arrogance found elsewhere. Easy and.great price. More

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Quick painless 2016 New Outback order and purchase. Finding the clique "no hassle" dealership is hard. I window shop for months, sometimes years, before purchasing our next vehicle. I looked up a highl Finding the clique "no hassle" dealership is hard. I window shop for months, sometimes years, before purchasing our next vehicle. I looked up a highly ranked, nearby Subaru dealership to take the wife and go sit in new cars for at least 30 minutes each. Ed Rucker stood out on this website, so I cold called him. I explained that I simply wanted to sit inside a Forester, Outback, and Legacy back-to-back-to-back without test driving and a hovering salesman explaining how cup holders work. Why drive it if you can't stand sitting in it? We showed up 45 minutes later and Ed was ready with keys in hand. He started the other two cars with A/C on high while we looked at the first car. Then, he did something magical, something other sales staff rarely understand... he left us alone after a brief greeting. My wife and I exhaustively went through each car and simulated loading the baby seat in the back and stroller in the back. The wife determined what suited her best. Unfortunately, no in-stock Outbacks. Andre Gayle found the exact car we wanted a few days later, so down a deposit went to reserve the incoming car. The car showed up a week early and they called us. Ed noticed a very small discrepancy in the price quote (he was on vacation when I ordered and was given an out-the-door price), but the dealership did the honest thing by honoring their initial price they quoted me. We went to the dealership as it was closing with our own financing; Billy didn't pressure us at all aside from asking our loan rate. Ed literally closed the dealership so we could get the car before a road trip the following day. Thank you to Ed, Andre, and Billy. More

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Knowledgeable sales staff and good price. This is our second new car purchase from Annapolis Subaru. Both transactions involved knowledgeable sales people and a help full finance person. We be This is our second new car purchase from Annapolis Subaru. Both transactions involved knowledgeable sales people and a help full finance person. We believe that we got a very good price on the vehicles. More

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