Billy Toolen | Page 8

Thank you Billy! Excellent customer service and assistance! We had a great overall experience with the dealership. I called in on a Friday to discuss the lease specials and by the next day I was driving my new We had a great overall experience with the dealership. I called in on a Friday to discuss the lease specials and by the next day I was driving my new Volkswagen Tiguan off the lot. I have a 2 year old son who will not sit still at the dealership and requested to do as much of the paperwork ahead of time via phone/text and Billy was more than accommodating to this. He helped negotiate a payment that would make sense for us and we love our new car! Thank you Billy! More

by SaraO Verified Customer Verified Customer

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Friendly & courteous All the people we worked with were courteous and helpful. They were responsive to our goals and preferences. Billy recognized which car would make us All the people we worked with were courteous and helpful. They were responsive to our goals and preferences. Billy recognized which car would make us happy in the long term and encouraged us to choose it. We were there on a Saturday and it was busy. We chose a car that was in the storage lot so the process took about 4 hours, partly because the car needed to have its shipping wrap removed and be detailed. More

by Lynn P Verified Customer Verified Customer

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Excellent start to finish Went above and beyond typical good service. Would definitely go back for my next vehicle and strongly recommend others do as well. Professional and Went above and beyond typical good service. Would definitely go back for my next vehicle and strongly recommend others do as well. Professional and knowledgeable. More

by dwulff Verified Customer Verified Customer

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My Experience I went to Bob Baker VW to lease a Jetta. I went on a weekday and was met outside by Billy Toolen. The process was fast, easy, and straightforward. I went to Bob Baker VW to lease a Jetta. I went on a weekday and was met outside by Billy Toolen. The process was fast, easy, and straightforward. I never felt like I was getting the run around or wasting any time. I highly recommend Billy Toolen and this dealership. More

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Best SUBARU Dealership in So. Cal. Before Bob Baker I visited two other SUBARU dealerships with not very good experience. To the extent that I gave up and was ready to lease another car Before Bob Baker I visited two other SUBARU dealerships with not very good experience. To the extent that I gave up and was ready to lease another car. I came across BBaker by coincidence and I’m glad I did. I would like to congratulate you for the professionalism of your sales and finance staffs which helped me with my lease. More

by kkhadivi Verified Customer Verified Customer

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Excellent service when I leased my new Forester The sales persona were very helpful and the rest of the staff was excellent when I leased my new Forester. I especially appreciated how a week later w The sales persona were very helpful and the rest of the staff was excellent when I leased my new Forester. I especially appreciated how a week later when I had many questions on the many features of this SUV that Billy met with me to answer all my questions. I've leased cars before and bob baker Subaru was the best. More

by DENNISLGLASER Verified Customer Verified Customer

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Multiple purchases I’ve purchased 3 Subarus from Billy at Bob Baker and will be back! The service department is easily available and always take care of whatever needs I’ve purchased 3 Subarus from Billy at Bob Baker and will be back! The service department is easily available and always take care of whatever needs attention. More

by jokenarrowhead Verified Customer Verified Customer

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New car! New baby! Billy was the best! Super helpful, not pushy, everything was easy. My husband filled out most of my paperwork, all I did was pick out a car and sign. Billy was the best! Super helpful, not pushy, everything was easy. My husband filled out most of my paperwork, all I did was pick out a car and sign. Billy set up my phone for me, showed me how to work all the fancy bells and whistles, and made sure my super pregnant self was comfortable through the process. Thanks again guys! More

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Easy Peasy Working with the folks at Bob Baker Subaru was truly a pleasure. I’ve been thinking of getting a new car for several years, and even test drove last y Working with the folks at Bob Baker Subaru was truly a pleasure. I’ve been thinking of getting a new car for several years, and even test drove last year‘s model. I wasn’t ready to commit at that time, and they didn’t bug me about it. I called this morning telling them what I was looking for and they had it ready and waiting for me when I arrived a few hours later. I was able to take a quick test drive. The finance discussion was well-informed and it was easy for me to make my decision. Everyone I encountered at the dealership was friendly and informative, answering all of my questions. I’ve always thought buying a new car was such a hassle, but they made it easy for me to get exactly what I wanted at the price I wanted. Bill and Terry were extremely professional and it was a pleasure doing business with them. More

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Excellent Service Bill and the people who work with him were terrific! The transaction went very well and smoothly. Terry was very professional and terrific as we Bill and the people who work with him were terrific! The transaction went very well and smoothly. Terry was very professional and terrific as well. Jeff and Diane Mowers. More

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