Bishoy Mikhail

Couldn't get in contact with the service dept even tho atleast 5 messages were left in a 2 week span..actually considered calling local cops and report it stolen but didnt knowing that was crazy...actuall atleast 5 messages were left in a 2 week span..actually considered calling local cops and report it stolen but didnt knowing that was crazy...actually only thing crazy would be coming back to this dealer ever again....VERY UNACCEPTABLE AS ITS A WORK VAN . And the lady that took my message multiple times has the same issue as the rest of the service dept More

by robbyd16a1 Verified Customer Verified Customer

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The dealership atmosphere was great. Everyone there was very helpful and kind. Taking my vehicle to the service department was extremely easy and stress free due to the helpful staff. Everyone there was very helpful and kind. Taking my vehicle to the service department was extremely easy and stress free due to the helpful staff. More

by tylercrann Verified Customer Verified Customer

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This dealership found the problem with our Cherokee’s AC and repaired it. We received photos of the progress and Bishoy was great at communicating with us. We were treated with care and are happy with the s and repaired it. We received photos of the progress and Bishoy was great at communicating with us. We were treated with care and are happy with the service we received. More

by BERKEDWARDS15 Verified Customer Verified Customer

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Cape Coral Chrysler Dodge Jeep Ram always does their best job to provide excellent service. Bishoy is extremely knowledgeable, reliable, and hardworking. He prioritizes the customer, acts with integrity, and job to provide excellent service. Bishoy is extremely knowledgeable, reliable, and hardworking. He prioritizes the customer, acts with integrity, and communicates honestly. I brought my 2018 Grand Cherokee in for a serious AC problem, and he went above and beyond to fix the problem. Will be returning! More

by Jess Verified Customer Verified Customer

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Follow through. On a waiting list for a part over a year. After this service on 7/7, it was supposed to be in 7/15. Have texted and called advisor with no response. On a waiting list for a part over a year. After this service on 7/7, it was supposed to be in 7/15. Have texted and called advisor with no response. Called speaking to another on 7/28, to check and call back…have not heard back. More

by ka.nall Verified Customer Verified Customer

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Great service, fixed all my issues and everyone was pleasant and had a great attitude. I would choose you guys again for any issue. pleasant and had a great attitude. I would choose you guys again for any issue. More

by jwmorgan314 Verified Customer Verified Customer

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Horrible customer service. No one ever returns phone calls and never knows what's going on No one ever returns phone calls and never knows what's going on More

by Faye Verified Customer Verified Customer

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This is outrageous! An official RAM dealer is deceiving customers! Look at my photos. The dealer claimed that the oil and filters were changed just 2 miles ago. I bro An official RAM dealer is deceiving customers! Look at my photos. The dealer claimed that the oil and filters were changed just 2 miles ago. I brought the vehicle to another official dealer and personally witnessed them removing filters that clearly hadn’t been changed in over 30,000 miles! This company is fraudulent. Perhaps there are still honest people working there — I truly hope someone reaches out to me and tries to make this right. But for now, it’s just 1 star — only because zero isn’t an option. More

by Roman Abdrshin Verified Customer Verified Customer

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Horrible service by Bishoy, He forgot about me and my car. For reference, I dropped my car off at 745am, I had to call several times and waited over an hour to get a call back at 6pm stating he forgot an car. For reference, I dropped my car off at 745am, I had to call several times and waited over an hour to get a call back at 6pm stating he forgot and lost track of time. More

by samantha.gonzalezRN Verified Customer Verified Customer

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They were prompt and kind they explained it all to me and helped tremendously with my issue helped tremendously with my issue More

by Human.payton Verified Customer Verified Customer

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