Bishoy Mikhail | Page 6

I was very pleased with my service this time. Everyone was very nice. My service was excellent Everyone was very nice. My service was excellent More

by Kathy Verified Customer Verified Customer

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Arranged on a Saturded to drop off car on He was not there and had some lame excuse. His backup did not know anything about the discussion. Mikhail did not call or contact me and caused a special 85 mil there and had some lame excuse. His backup did not know anything about the discussion. Mikhail did not call or contact me and caused a special 85 mile trip More

by KCRANE Verified Customer Verified Customer

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The service that was provided was very good. They were great at sign and kept me informed about my vehicle. They were great at sign and kept me informed about my vehicle. More

by wgatley Verified Customer Verified Customer

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Got bill payed bill next day got email new bill is $71 cheaper talked to Ron Torres said I would get a refund for the $71 call him multiple times will not return my call no money no response just another cheaper talked to Ron Torres said I would get a refund for the $71 call him multiple times will not return my call no money no response just another scam been back to dealer 2 times all bishop says is Ron is on vacation it’s been wheels since this started no response why is it so hard to get $71 back when I paid $971 and they made a mistake they should be arrested and thrown in jail for theft More

by winterpoint2003 Verified Customer Verified Customer

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All in all had a good service appointment Excellent service manager I will use dealership for future issues service manager I will use dealership for future issues More

by jkutz10333 Verified Customer Verified Customer

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Excellent servis , fast , professional, the best . The best Diller service I recommend . The best Diller service I recommend . More

by hzusa5 Verified Customer Verified Customer

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They overcharged me. I was charged for a tire rotation even though I had told them I didn't want it. They told me a service manager would call me to discuss it, but t I was charged for a tire rotation even though I had told them I didn't want it. They told me a service manager would call me to discuss it, but they didn't. The oil change took almost 3 hours!!!! More

by cklein0702 Verified Customer Verified Customer

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Great experience Everything was handled to my satisfaction. Bishoy took care of me and very informative. satisfaction. Bishoy took care of me and very informative. More

by Wgatley55 Verified Customer Verified Customer

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N/A Bishop tried everything to help me, but the dealer ship was so busy even that I made an appointment in advanced took for ever to fix my car of course need to order a part, with all those snowbirds wow ship was so busy even that I made an appointment in advanced took for ever to fix my car of course need to order a part, with all those snowbirds wow busy busy, but overall was ok. Thanks to Bishop for all his effort More

by xirusyn Verified Customer Verified Customer

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I am very dissatisfied with the service I have received from Cape Coral Chrysler Dodge Jeep Ram. I purchased my vehicle less than 10 months ago, and the check engine light has already appeared multiple tim from Cape Coral Chrysler Dodge Jeep Ram. I purchased my vehicle less than 10 months ago, and the check engine light has already appeared multiple times. During my previous visit, the dealership had my vehicle for nearly a week and assured me that the issue was resolved. Unfortunately, the same problem has returned, indicating that the original repair was not properly completed. What is most disappointing is that the dealership now expects me to pay rental and diagnostic fees to re-evaluate the same issue. I believe it is unreasonable to charge a customer for a problem that was previously addressed but not corrected. This ongoing issue has been significant enough that I’ve been contacted by several lemon law firms regarding my situation, which is very concerning for a vehicle less than a year old. I value accountability and professionalism, and I would expect a dealership representing major automotive brands to stand behind their repairs and ensure customer satisfaction. More

by mawilson1972 Verified Customer Verified Customer

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