Blair Burns | Page 5

New Car, New Me! I had a fantastic experience purchasing my new 2019 Toyota Corolla! Herbert was patient and oh so helpful in finding my new whip. I’d highly suggest I had a fantastic experience purchasing my new 2019 Toyota Corolla! Herbert was patient and oh so helpful in finding my new whip. I’d highly suggest requesting him for assistance. No pressure or pushy sales pitches, which is very important in my opinion. He listened and delivered. Michael Lucke was my financing man. Michael was also quite patient and just a cool guy to talk to. Sweet Blair topped it off with a lovely send off and even took pics for Herbert and I! All around, two thumbs up! More

by Kellyrenglish Verified Customer Verified Customer

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Herbert, My Hero! What a fantastic car buying experience! I would highly recommend leasing or purchasing with Herbert. From start to finish he was patient, kind, and What a fantastic car buying experience! I would highly recommend leasing or purchasing with Herbert. From start to finish he was patient, kind, and extremely helpful. I explained that the monthly payments were a big factor and needed help finding a car with an affordable price... And he listened! He showed some great options and helped me weigh the pros and cons with each one. We ended up with a 2019 Black Toyota Corolla and I love it so much!! Can’t wait to go in for my weekly car washes and give Herbert a big hug! More

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Purchase of Highlander Experience was excellent..... every person we encountered was helpful and courteous. Our salesman Chris Walters went up and beyond to work with us! Experience was excellent..... every person we encountered was helpful and courteous. Our salesman Chris Walters went up and beyond to work with us! Would recommend our salesman and this dealership without hesitation. Blair Brewer was very nice and patient with helping us understanding the functions available on our vehicle very valuable employees and super nice young lady. More

by ALEXANDERDONNA1013 Verified Customer Verified Customer

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Oil Change I think that almost two hours for oil change is a lot of time. I am using this service just because it is free for a year. I think that almost two hours for oil change is a lot of time. I am using this service just because it is free for a year. More

by NANCY.PADILLA Verified Customer Verified Customer

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Great service I’m really happy with Toyota service, My advisor Josh and his team were really helpful while I waited on my Corolla service. Since day one, any issue I’m really happy with Toyota service, My advisor Josh and his team were really helpful while I waited on my Corolla service. Since day one, any issue with the car has been fixed. More

by Llasanz76 Verified Customer Verified Customer

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Good service but some areas that need work Everything done well and timely. Except for when you check my cabin air filter and the tech ALWAYS dumps a bunch of leaves and crap right into the g Everything done well and timely. Except for when you check my cabin air filter and the tech ALWAYS dumps a bunch of leaves and crap right into the glove box. I have to go home and vacuum up the stuff. Also, I never give anyone a perfect score on reviews. People and businesses should always be striving to improve. If you don't know what those opportunities for improvement are, then the surveys are less useful. More

by NONE3 Verified Customer Verified Customer

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accommodating I chose David Hasting as my sales representative because of his honesty and customer care. But the entire Steve Landers team has made me feel importan I chose David Hasting as my sales representative because of his honesty and customer care. But the entire Steve Landers team has made me feel important and they thrive to maintain my business. I would highly recommend Steve Landers Toyota to anyone. I commute from Harrison to Rogers about every 3 or 4 months to have Steve Landers perform this service on my 2017 Toyota Tundra More

by STEVE.ISLEY Verified Customer Verified Customer

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Where is the customer service? From upper management, sales persons, service guys, everyone need to have a clear honest smile on their faces, they walk looking up and don't look at From upper management, sales persons, service guys, everyone need to have a clear honest smile on their faces, they walk looking up and don't look at the service customers straight to their eyes. Three upper management guys walked individually very close by me and never looked at me nor smiled. I felt like I was an invisible person who was JUST having a $514.00 service job done to help them get a bigger fatter performance bonus. Lead by example! Great leaders develope great followers. This rating is for the entire crew, not only to the service dept. More

by GUADALUPE7949 Verified Customer Verified Customer

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Professionalism! My car sale rep. Pedro De La Cruz was professional throughout the whole transaction of my purchase of my new 2018 XLE Camry. I can only hope that My car sale rep. Pedro De La Cruz was professional throughout the whole transaction of my purchase of my new 2018 XLE Camry. I can only hope that his work ethics there are Steve Landers Toyota NWA doesn't go unnoticed! Other team players that made the whole transaction smooth was the F. I. gentleman, Zac Vann very patience guy. And let's not forget Blair Brewer what a great attitude this young lady had. My experience as a whole was absolutely wonderful. More

by 1BWELLS Verified Customer Verified Customer

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