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Blake McCarty
Blake McCarty at Team Volkswagen & Audi Northwest Indiana

Blake McCarty

Audi Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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5.0
52 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

14 yrs, 8 mos

5.0

52 Reviews

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52 Reviews of Blake McCarty

August 27, 2026

Dealership Rating
Employee Rating

Dealer did a good job of letting me know what needed to be done. Everyone was very polite. More

by BRUCE_LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mac Cannon, Kayla Price, Joe Bruscemi, Dave Brown, Josh Janda

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Aug 27, 2026

Team Volkswagen & Audi Northwest Indiana responded

Honest communication and courteous service are at the heart of how our service department operates. We’re glad those qualities came through during the service on your Audi A4. Hearing that you felt well-informed and that our team treated you respectfully means a great deal to us.

August 27, 2026

Dealership Rating
Employee Rating

Josh is very friendly and professional kept me updated on the progress of the work being done. Really like the live video of work being done with explanation. More

by CASSANDRASHELBY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda

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Aug 27, 2026

Team Volkswagen & Audi Northwest Indiana responded

Clear communication and detailed updates are at the heart of our service department. Hearing that Josh’s friendly professionalism and the live video walkthrough kept you informed means a lot to us. Thank you for entrusting us with the service on your Volkswagen Atlas Cross Sport.

August 20, 2026

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Employee Rating

First time at this location, and the service here was phenomenal. I would definitely revisit this location. More

by RICE_KAMERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2026

Team Volkswagen & Audi Northwest Indiana responded

Your praise for the service on your Audi Q8 is wonderful to hear. Knowing you’d revisit this location means a lot to our service team.

August 19, 2026

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Employee Rating

The staff was very kind and efficient. They completed my oil change in about 1.5hrs and washed my car afterwards (my fave part 10/10 thank you). I appreciate the inspection that was comple More

by AMRENFRO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Dave Brown, Josh Janda

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Aug 19, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing our team’s kindness and efficiency made your oil change and inspection feel seamless means a lot to us. We’re glad you loved the post-service wash on your Audi Q5 and appreciated the clear cost estimates.

August 12, 2026

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Employee Rating

Excellent service. From beginning to end. The service guy was very informational. The mechanic told me everything i need for my car. More

by DPARKER80466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Dave Brown, Josh Janda

Print
Aug 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

Your note about our team’s informative guidance from start to finish highlights how we approach every service. Knowing that the service on your Audi Q7 felt seamless and met your information needs is rewarding.

August 09, 2026

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Employee Rating

Very clean shop, and I was totally impressed by the video overview of the issues my car had. And Blake from the service department is super friendly! More

by TIM@27LEVELS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 10, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing the video overview gave you a clear understanding of your Audi Q5’s issues means a lot to our service team. We’re glad our clean shop environment made your visit comfortable. Blake is happy you found his approach friendly.

August 01, 2026

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Employee Rating

I think they do a nice job servicing the car and in a prompt manner. More

by JROBINSON38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi

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Aug 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re pleased to hear that our team handled service on your Audi Q8 promptly and efficiently. Feel free to get in touch if there’s anything more we can do for you.

July 30, 2026

Dealership Rating
Employee Rating

Team Audi was clean. They got the job done. They kept me in formed on the repairs. More

by BRUCE_LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Dave Brown, Josh Janda

Print
Jul 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for mentioning how clean our service area was and that you stayed informed throughout your Audi A4 repairs. We’re glad the work was completed efficiently. We appreciate your 5-star review and look forward to helping you again.

July 26, 2026

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Employee Rating

I have always been pleased with the service provided. Everyone has consistently been helpful, considerate and right on top of any technical questions that arose. More

by CHETMALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi

Print
Jul 26, 2026

Team Volkswagen & Audi Northwest Indiana responded

What a pleasure to hear our team handled your Audi A4’s technical questions with attentive, considerate service. Thank you for your ongoing trust in our service. We look forward to serving you again.

July 26, 2026

Dealership Rating
Employee Rating

Amazing service quick and easy job done right an nothing short of great definitely will come back More

by GUILLERMORAM943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi

Print
Jul 26, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re so pleased to hear that the service on your Audi Q8 was efficient and met your expectations. Thank you for letting us know you had a great experience. We look forward to assisting you again.

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