Blake Scott

The hospitality was great made me feel welcomed I will recommend anyone to arrango thanks for everything recommend anyone to arrango thanks for everything More

by jacksonkori921 Verified Customer Verified Customer

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On January 17th 2024 while searching for new Dodge Challenger, I came across an ad for Arrigo Dodge of Margate. Their website offered a Dodge Challenger Hellcat jailbreak priced at a supposed discoun Challenger, I came across an ad for Arrigo Dodge of Margate. Their website offered a Dodge Challenger Hellcat jailbreak priced at a supposed discount from $96,326 MSRP to $88,620, a discount of $7706. I telephoned the dealership to confirm vehicle and price availability, then drove the 75 miles from home to the store. Upon arrival, I was greeted by Austin, whom promptly greeted me, and showed me the car, which was parked inside the showroom. It had obviously been there awhile, as the car battery was dead, preventing the driver door from closing properly. I took note of the Monroney label posted on the vehicle which showed a "market adjustment" to well over $119,000. After looking at the car, I sat down with Austin to discuss price, etc. He mentioned that "they weren't doing the markup, and that the car is available at MSRP. I showed him the ad with the discount on that particular car. He excused himself, and moments later, he returned with Richard whom was presented as a manager. He promptly informed me that the sale price posted was invalid and that I could take the vehicle at full MSRP, or take the posted online discount of 7706.00 against the 119,000 marked up price. Needless to say, I was most disappointed, and left feeling hoodwinked, even after stating on the phone that I needed an "honest" deal. After a couple of hours spent on evaluating my trade (my beloved 2018 mercedes with 38k on the clock) and fighting to get a decent value for her, I reluctantly signed for the Dodge at MSRP. Once in the F&I office, all the signing took place on this computer screen table, which was difficult to read, and screens changed before I could read them. I was also hit with a mandatory add on for $2995 posted as "Arrigo Advantage" which supposedly offered lifetime powertrain warranty (at that store only), which is of no value to me, as the store is 75 miles away from me, and several much closer stores exist. After several hours, I was presented with the vehicle, which had not been properly detailed or fueled. I will say, that they at least had me drive to the gas station and fill up on them. There, the battery died again and the vehicle had to be bosted to re start. I have no remorse on the car itself, however my experience at the store left me with a bad taste in .y mouth due to the perceived sleight of hand regarding price, and that the car not being presented in proper condition. Unfortunately, I am not likely to return for anything there, nor am I going to recommend this dealership to anyone else looking for a Dodge. All of the people involved, however, were cordial and polite. More

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It was a very good experience Igor. The salesman was absolutely amazing. I love going there. Experience was awesome. Very efficient. I was in and out no hassle very good. The salesman was absolutely amazing. I love going there. Experience was awesome. Very efficient. I was in and out no hassle very good. More

by siteworxcpr Verified Customer Verified Customer

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Profesional, clear, good attention , fast, good condition, good offer, good image, attention people, excelente mecanic, good position condition, good offer, good image, attention people, excelente mecanic, good position More

by tevy1971 Verified Customer Verified Customer

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Had to take,my car in due to an incomplete computer down load. Took it in on Saturday given I,was,told,it would be a 40 minute,job only.to be told itcwould,take,several hours so,they.ubered me home to wait load. Took it in on Saturday given I,was,told,it would be a 40 minute,job only.to be told itcwould,take,several hours so,they.ubered me home to wait for a call that it was.repaired. I was called,to pick it up 2 hours later only to learn upon my arrival at the dealership it was not corrected after I pointed it out to the service tech. They tool the car back in told me it woukd take about 5 minutes but I waited an hour. Then i was told by the service manager that it was,fixed and I'm all set only to learn half way home that.the download did not take removing many of my Jeep Cherokees,features. I was,told that your service tech speacilized in these types of functions only work,Monday through Friday. Why is,that. What is a dealership willing to do to keep its,l customers. This is,a 70 thpusand dollar,automobile. You reuined my Saturday for,somethikg I,had,no control over. I am very pissed,about thus,whole episode. No one has called me to learn of the status of my car. And your telephone receptionist is rude and left me hanging on hold for 15 minutes andxi,hadxto call back and then she hung up on me, finally.after.the.4 call I got through to the.service,department. What are ypu.going to do about this. More

by CEJY101 Verified Customer Verified Customer

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Excelent in many aspects; Customer service, attention to every details, friendly and profesional. I am very, very happy. A big Thank You Josh you race the bar. Also thanks to Jonathas and Julio, and Arrigo every details, friendly and profesional. I am very, very happy. A big Thank You Josh you race the bar. Also thanks to Jonathas and Julio, and Arrigo in me you have a customer for life. More

by MARIA Verified Customer Verified Customer

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Great service definitely will send my Family and friends, Thank you so much I appreciate it . Thank you so much I appreciate it . More

by emmanuella_louis Verified Customer Verified Customer

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Perfect service. Provided continued quality of care to this customer. My vehicle is handling well. Provided continued quality of care to this customer. My vehicle is handling well. More

by cldurley Verified Customer Verified Customer

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Dealership treated me with excellent service. My vehicle was completed as mentioned. I rate the service with 10 for excellent. My vehicle was completed as mentioned. I rate the service with 10 for excellent. More

by dspe113 Verified Customer Verified Customer

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This location is consistent when it comes to service. They always get you in and out with no interruption. Thanks!! They always get you in and out with no interruption. Thanks!! More

by elopezjr1 Verified Customer Verified Customer

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