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Blake True
Blake True at Koepp Chevrolet

Blake True

Fixed Ops Director

Koepp Chevrolet

13221 US Highway 87 W
La Vernia, TX 78121

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4.2
11 Reviews
4.2

11 Reviews

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11 Reviews of Blake True

July 01, 2025

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Employee Rating

Service was great. The young lady that works there.She always takes care of me appreciate her.Thank you More

by recio.roy15
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

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Jul 01, 2025

Koepp Chevrolet responded

Thank you, Roy! We're so glad to hear you had another great service experience. We'll be sure to pass along your kind words to the young lady who helped you — she’ll appreciate the recognition! Thanks for being a valued part of the Koepp Chevrolet family.

July 01, 2025

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Employee Rating

Last two visits haven't been good. Extremely long time for tires and alignment and excessive cost to diagnose and correct an engine light indicator. More

by dave_rockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Williams

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Jul 01, 2025

Koepp Chevrolet responded

Hi Dave, Thank you for taking the time to share your feedback. I’m sorry to hear your last two visits didn’t meet expectations — especially regarding the time and cost involved. That’s not the standard we aim for at Koepp Chevrolet, and I completely understand your frustration. We’d appreciate the opportunity to review your recent service visits and see what we can do to make things right or improve your experience going forward. Please feel free to reach out to me directly — your satisfaction matters to us, and we value your business. Doug Wood General Manager Koepp Chevrolet 830-253-8000

July 01, 2025

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Jessica and uh blake, we're very patient and helped us throughout our process. Very nice people in lavernia, Tx. Thank you for all your information More

by san-antonio45
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

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Jul 01, 2025

Koepp Chevrolet responded

Thank you so much! We're glad to hear Jessica and Blake were patient, helpful, and made your experience a positive one. We’re proud to have a team that takes the time to make sure every customer feels informed and valued. Thanks again for choosing Koepp Chevrolet here in La Vernia, TX!

June 25, 2025

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4 visits, 2 rental cars, thousands of dollars and they still can't locate the problem with the AC. More

by SET
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Williams

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June 19, 2025

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I rely on them to help me keep my vehicle running safely. So trust is important. More

by Priscilla A. Kincaid
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

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Jun 19, 2025

Koepp Chevrolet responded

Thank you, Priscilla! We truly appreciate your trust in us to keep your vehicle running safely. Earning and maintaining that trust is our top priority, and we’re always here to help whenever you need us. Thanks for choosing Koepp Chevrolet!

June 13, 2025

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The experience from beginning to end was excellent. Would definitely recommend Koepp Chevrolet for any of your services. More

by lisasalizar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

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Jun 13, 2025

Koepp Chevrolet responded

Thank you, Lisa! We're so glad to hear your experience was excellent from start to finish. We truly appreciate your recommendation and are always here to help with any of your vehicle needs. Thanks for choosing Koepp Chevrolet!

June 13, 2025

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Bought the vehicle service the vehicle there no complaints Great service see you soon.Thanks More

by CJACKSON074USMCRT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

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Jun 13, 2025

Koepp Chevrolet responded

Thank you for the 5-star review! We're honored you chose Koepp Chevrolet to both purchase and service your vehicle. It means a lot to earn your trust — we look forward to seeing you again soon. Thanks again!

June 11, 2025

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Not happy had to pay extra for technicians error we were quoted one price and the technician made a mistake so we got a higher price mr. Blake tried to explain to us, but it still was not fair plus y’all ke More

by lucy-neuner
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Williams

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June 04, 2025

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Employee Rating

Jessica is always so helpful and on top of things when I bring my pickup in to get looked at or work done to it. More

by mrtnz_patrick
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

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Jun 04, 2025

Koepp Chevrolet responded

Thank you for the 5-star review! We’re lucky to have Jessica on our team—she truly goes above and beyond to take care of our customers. We appreciate you trusting us with your pickup and look forward to helping you again anytime!

June 04, 2025

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Employee Rating

Friendly and helpful. Work completed on time. Got me in and out in a reasonable time. More

by renopaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

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Jun 04, 2025

Koepp Chevrolet responded

Thank you for the 5-star review! We're glad to hear everything was completed on time and that our team made the process smooth and efficient. We appreciate your business and look forward to helping you again!

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