Bo Heavin
Bo Heavin at Joe Machens Capital City Ford

Bo Heavin | Page 28

Sales & Leasing Consultant

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
312 Reviews

Fourth Generation Car Guy in Mid Missouri with a continuous family history in the car business that dates back to the early 1920s. I can show you the nicest, cleanest, and most well maintained options you can get for your dollar. I enjoy getting to know my customers and making a new friend every time I help a new client. I enjoy spending time with my family, health and fitness, and traveling in my spare time.

Dealership Experience

7 yrs, 5 mos

Industry Experience

24 yrs

4.9

312 Reviews

Write a Review

312 Reviews of Bo Heavin

September 12, 2019

Dealership Rating
Employee Rating

Internet Buyer I have often had to go out of town to find exactly what I want and I have worked with many dealerships. This dealer did an exceptional job in making t More

by jetch5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Bertles

Sep 13, 2019

Joe Machens Capital City Ford responded

Thank you for the 5 star review! Great to hear Bo Heavin and Derek Bertles were able to help out with your purchase. Keep us in mind next time you are in the market for a new vehicle, we'll be glad to work with you on it. Thanks again!

September 03, 2019

Dealership Rating
Employee Rating

Easy to work with Bo Heavin & Billy Underwood made my purchase very smooth. Both were easy to work with & made the overall process really easy giving me several options More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon Henry, Billy Underwood

Sep 03, 2019

Joe Machens Capital City Ford responded

Hello Lucas, Thanks so much for the 5 star review for Bo and Billy, they will love seeing this. And we are happy to hear they made everything go smoothly for you and were able to get you several payment options to review. They are both great at what they do. . Let us know if you have any questions, we are here to help.

August 29, 2019

Dealership Rating
Employee Rating

Great service! We were greeted and our salesman Shawn showed us a car that had everything on our list plus a lot more!! Thank you Capital Ford!! More

by Bmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Byers, Shawn Wagner

Aug 30, 2019

Joe Machens Capital City Ford responded

And, Thank You, for your business! We appreciate the 5 star rating and kind words for Shawn, he's going to love seeing this. Let us know if you have any questions, we are here for you. Thanks again and congratulations on the purchase of your car.

August 16, 2019

Dealership Rating
Employee Rating

Good dealer experience, but The salesman was great and the dealership was nice especially the waiting area. I also got a great price on a certified truck. The only downfall was m More

by R2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2019

Joe Machens Capital City Ford responded

Thank you for the very nice review for Bo Heavin and the dealership. I would like to let our General Manager know of the issue with the truck. Dealerrater protects your privacy so I would like to ask that you email your contact information - name, phone number to Tom Stegeman, tstegeman@machens.com, our GM, so he can have someone look into this further. Thank you again, we hope to hear from you on this matter.

Aug 21, 2019

R2019 responded

I have already remedied the problem with a local Ford dealer. Many front end parts were wore out and replaced under warranty. Since this "death wobble" problem is happening often, I suggest the certification process on these 2017 Ford F250s include a more thorough inspection of the front end. It would have been nice if this problem had been found and fixed before I bought it. The death wobble was so bad that it took me off the road on a slight curve. Thankfully I didn't hit anything, although the experience was very intimidating. I didn't drive the truck again until it was repaired.

August 15, 2019

Dealership Rating
Employee Rating

Painless car buying experience Joe Machens Capital City made it painless to buy a new vehicle. Thank you so much for making this experience enjoyable. You will be highly recommended More

by Slink22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darnell Thomas, Matt Wilde

Aug 15, 2019

Joe Machens Capital City Ford responded

That's what we like to hear from our customers! Thank you for the 5 Star review for Bo Heavin and our dealership, it is really appreciated. Let us know if you have any questions, we are here to help.

August 06, 2019

Dealership Rating
Employee Rating

Great place to to purchase a vehicle. Our go to dealership. We had the pleasure of dealing with Bo Heavin. Very calm and sincere. Also knowledgeable and went the extra mile to make sure we More

by Mr.& mrs. S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2019

Joe Machens Capital City Ford responded

Thank you for the very nice 5 Star review and kind words for Bo! And, congratulations on your new Lincoln and Jeep! We really appreciate your business. Let us know if you have any questions, we are here to help.

August 01, 2019

Dealership Rating
Employee Rating

Great experience Want to take a moment to say that I had a great car buying experience at Joe machens pre owned. Everyone was courteous and professional. Great selecti More

by Happy customer
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2019

Joe Machens Capital City Ford responded

Thanks again for the great review and recommendation for Bo and our dealership. Our goal is to make sure all our customers have a great experience here, we are pleased to know Bo was able to make sure you left here happy. Stop in or give a call if you need anything. Thank you again!

August 01, 2019

Dealership Rating
Employee Rating

Highly recommend Bo Heavin! Everyone at Joe Machens Ford was courteous, professional & knowledgeable. Special thanks to our salesman Bo Heavin who made our business at Joe Machen More

by twicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2019

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Bo Heavin was able to help you get the vehicle you wanted. Thanks for attaching the photo, too! Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 25, 2019

Dealership Rating
Employee Rating

Friendly service, needs IT improvements Good, friendly service, going above and beyond in some instances. They were having IT problems when we were ready for the finance part. We waited for More

by Mkf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Thomas, Matt Wilde

Jul 25, 2019

Joe Machens Capital City Ford responded

Thank you for the nice review for Bo Heavin and our sales team. We do apologize for the inconvenience of having to wait for our IT issue to be fixed. We know how annoying it can be to not have things go smoothly, thank you for your patience. And, please know that we do appreciate your business. Let us know if there is anything else we can do or if you have any questions. Again, our apologies for the long wait time.

July 19, 2019

Dealership Rating
Employee Rating

Good experience Bo was awesome to work with. He was friendly and really listened to what i wanted. Will recommend him to friends and family in the future Thanks Bo More

by McDonalds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2019

Joe Machens Capital City Ford responded

Yes, we think Bo Heavin is pretty "awesome" to work with! Great to see you thought so, too. He really goes out of his way for our customers. Thank you so much for coming in, we very much appreciate your business! Stop in or give us a call if you have any questions. We hope to see you again.

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