Bob Albright | Page 11

Very pleasant buying experience. Ken Konopka is very easy to work with, is very patient and professional Ken Konopka is very easy to work with, is very patient and professional More

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My entire family buy our vehicles from Metro. The service is excellent and everyone are friendly and very helpful The service is excellent and everyone are friendly and very helpful More

by Mbrochetti1 Verified Customer Verified Customer

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I really enjoyed this dealership , they were really friendly and helped me out a lot while shopping for my new Tacoma. I got a very good deal and would highly recommend this dealership to anyone lookin friendly and helped me out a lot while shopping for my new Tacoma. I got a very good deal and would highly recommend this dealership to anyone looking to buy a brand new OR used toyota. More

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I have been going to Toyota for years. I have had Anastasia for the last two cars. She is very through and explains everything to you. I would definately recommend toyota to my friends I have had Anastasia for the last two cars. She is very through and explains everything to you. I would definately recommend toyota to my friends More

by mjseichko Verified Customer Verified Customer

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Gary (cap) was wonderful and helpful. Took his time helping us out and stuff like that Took his time helping us out and stuff like that More

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Bob and Mike were amazing! The process was quick and easy and everyone here is so nice. I would definitely recommend. The process was quick and easy and everyone here is so nice. I would definitely recommend. More

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We had a wonderful experience with every step of the process. We came in from out of town and it. Was very pleased. process. We came in from out of town and it. Was very pleased. More

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From the first inquiry I made about a RAV4 with Krystal, to the final paperwork being signed, Metro Toyota was amazing! They made my first new car purchase effortless! Thank you, and happy holidays! to the final paperwork being signed, Metro Toyota was amazing! They made my first new car purchase effortless! Thank you, and happy holidays! More

by Noclass05 Verified Customer Verified Customer

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Very friendly staff. Very informational. I felt that they had my best interest at heart. We work together to make the best deal that would work with my lifestyle. A1 serv Very informational. I felt that they had my best interest at heart. We work together to make the best deal that would work with my lifestyle. A1 service all around. More

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I've purchased many new cars in my lifetime from dealerships and have had some pretty nasty experiences, but not here. As I drove away last night I reflected on how friendly, efficient and easy goin dealerships and have had some pretty nasty experiences, but not here. As I drove away last night I reflected on how friendly, efficient and easy going this group was, and it wasn't just me. As I looked around the showroom at the faces of others shopping for cars, all of them appeared to be having the same joyful experience. Car dealerships have had a rough go of it the past couple of years with COVID, supply shortages, and lack of inventory. As I visited other dealers looking to purchase this car, many chose to take advantage of their customers by charging as much as $10,000 OVER MSRP "because they could" (direct quote). Just because you can doesn't mean you should and Metro understands this well. Expect a fair deal and the best price as they will work with you to get the most out of your trade. Lastly, when I went to finance the vehicle, Ryan and Bob did a great job of getting the best deal. Keep in mind that sometimes the higher APR with a rebate is better than the lowest APR and that's exactly what they found for us, the best deal for US! Closing out the transaction, you can expect no pressure to buy add-ons. Ryan did a fantastic job of explaining the options in a no-pressure manner that allowed me to make a facts-based, logical decision vs. a pressured based one. He stayed late to finish with me and didn't rush me just so that he could get home to his family. It's the little things that make a difference with customers - showing them you care. Other dealers tried to add in more than $5,000 of maintenance options without even asking me if I was interested. This leads to a defensive posture that makes one wonder 'what didn't I catch in this deal' which leads to a bad experience overall. Not here, you can expect honesty, peace and a good deal. It may sound corny, but I NEVER right reviews. It has to be said - Hats off to this group! They've figured out how NOT to make the car sale sleazy. They run a great shop and I encourage anyone reading this to try them out, you'll see the difference right away. My only regret - not finding them sooner!!! More

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