Bob Albright | Page 12

I've purchased many new cars in my lifetime from dealerships and have had some pretty nasty experiences, but not here. As I drove away last night I reflected on how friendly, efficient and easy goin dealerships and have had some pretty nasty experiences, but not here. As I drove away last night I reflected on how friendly, efficient and easy going this group was, and it wasn't just me. As I looked around the showroom at the faces of others shopping for cars, all of them appeared to be having the same joyful experience. Car dealerships have had a rough go of it the past couple of years with COVID, supply shortages, and lack of inventory. As I visited other dealers looking to purchase this car, many chose to take advantage of their customers by charging as much as $10,000 OVER MSRP "because they could" (direct quote). Just because you can doesn't mean you should and Metro understands this well. Expect a fair deal and the best price as they will work with you to get the most out of your trade. Lastly, when I went to finance the vehicle, Ryan and Bob did a great job of getting the best deal. Keep in mind that sometimes the higher APR with a rebate is better than the lowest APR and that's exactly what they found for us, the best deal for US! Closing out the transaction, you can expect no pressure to buy add-ons. Ryan did a fantastic job of explaining the options in a no-pressure manner that allowed me to make a facts-based, logical decision vs. a pressured based one. He stayed late to finish with me and didn't rush me just so that he could get home to his family. It's the little things that make a difference with customers - showing them you care. Other dealers tried to add in more than $5,000 of maintenance options without even asking me if I was interested. This leads to a defensive posture that makes one wonder 'what didn't I catch in this deal' which leads to a bad experience overall. Not here, you can expect honesty, peace and a good deal. It may sound corny, but I NEVER right reviews. It has to be said - Hats off to this group! They've figured out how NOT to make the car sale sleazy. They run a great shop and I encourage anyone reading this to try them out, you'll see the difference right away. My only regret - not finding them sooner!!! More

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Tony helped me get my first car and was very helpful in doing so for me. doing so for me. More

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Great customer service from Barry and his team as always highly recommended when you are looking for your next car. highly recommended when you are looking for your next car. More

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Tony and Bob were awesome to work with. Barry is a smart xxx ❤️ thank you Barry is a smart xxx ❤️ thank you More

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Bob and Toni were both very helpful from start to finish. My total experience was A+ My total experience was A+ More

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Ramona is fabulous! She is a kind and has great communication! I couldn’t have had a better experience! Thank you Ramona! You made this process seamless!!! She is a kind and has great communication! I couldn’t have had a better experience! Thank you Ramona! You made this process seamless!!! More

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Chris Olar was extremely friendly and helpful in helping me purchase my first car. I had such a great experience ! me purchase my first car. I had such a great experience ! More

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I have been coming here for ten years and always been satisfied with their service. satisfied with their service. More

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Sam Bob Chris and Jeremy were all amazing and I would recommend Sam to anyone who is buying a car recommend Sam to anyone who is buying a car More

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Very helpful and responsive. Great to work with. Will recommend to friends and family. We will continue to come back to this dealer. Great to work with. Will recommend to friends and family. We will continue to come back to this dealer. More

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