Bob Albright
Bob Albright at Victory Toyota of Brook Park

Bob Albright | Page 18

Business Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.7
572 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

32 yrs

Languages Spoken

English English

4.7

572 Reviews

Write a Review

572 Reviews of Bob Albright

September 10, 2022

Dealership Rating
Employee Rating

Been going here for about 20 years. Chris is my guy. Always take care of things. It's family owned, so has different feel than the big chain dealers. More

by Aprilroo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Ollar

Sep 14, 2022

Victory Toyota of Brook Park responded

Your recommendation of Chris and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

September 10, 2022

Dealership Rating
Employee Rating

With the car inventory shortage, I had to build and customize my Tacoma to my liking. I was told the Tacoma would be ready around Thanksgiving, but ending up picking it up a few days ago, a few months More

by Dlajoie88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider

Sep 10, 2022

Victory Toyota of Brook Park responded

Thanks for the great review. Justin and the Metro Team are all working hard to help get our clients their ordered vehicles. We happy to hear that you had a great experience. If there is something else we can help with please let us know and we'll look forward to seeing you in service for the complimentary Toyota Care maintenance program!

September 08, 2022

Dealership Rating
Employee Rating

Craig was very helpful and quick in the process of helping me get my nice new car. More

by Houndhour
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Mike Ferrett , Craig Budziak

Sep 08, 2022

Victory Toyota of Brook Park responded

Houndhour, Thanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Mike know if there is anything he can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program.

September 06, 2022

Dealership Rating
Employee Rating

Great service! Everyone was super friendly, patient and efficient! Many thanks to Robert A. and Ramona!! More

by Abbi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

Sep 07, 2022

Victory Toyota of Brook Park responded

H Abbi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

August 31, 2022

Dealership Rating
Employee Rating

Very helpful and courteous. My pleasure and will recommend both Ramona and Metro Toyota. Thanks again. Ray Woehrman More

by raywoehrman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

Sep 03, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2022

Dealership Rating
Employee Rating

Ramona was incredibly patient, kind and helpful. She went above and beyond in helping me purchase my first car More

by kerem.sayir
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

Aug 29, 2022

Victory Toyota of Brook Park responded

Kerem, Thank you for your kind words about Ramona. We agree she really does go above and beyond. We are happy you had an amazing first car purchasing experience. Don't forget to stop in and say hello, when you bring your car in for complimentary Toyota Care service. Congratulations on your new Toyota, let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 26, 2022

Dealership Rating
Employee Rating

Mike was fabulous with us very efficient all around nice honest guy we want home to find my husband a car More

by KARENMCMANAMON20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Chad Higgins, Mike Ferrett , Christopher Lombardo, Dan Schneider

Aug 29, 2022

Victory Toyota of Brook Park responded

Karen, Thank you for your kind words about Mike Ferrett and our team. We agree he is very efficient, honest, and kind. Congratulations on your new to you car. Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 25, 2022

Dealership Rating
Employee Rating

I received excellent care and the whole car buying process was good. I hope I got a good deal. More

by STEPHEN1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee , Christopher Lombardo

Aug 29, 2022

Victory Toyota of Brook Park responded

Stephen, Thank you for your kind words about our team and process. We are happy you got a good deal. Congratulations! Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 20, 2022

Dealership Rating
Employee Rating

Took my 2012 Corolla in for an oil change and then left in a 2019 Camry, with super low milage on it. Robert Saponari was a pleasure to work with. I recommend going to Metro Toyota because my experiences t More

by Johnny Plushhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Saponari

Aug 20, 2022

Victory Toyota of Brook Park responded

Thank you for your kind words about Robert Saponari and for making Metro Toyota your dealership. We agree Robert is very courteous! Let us know if you need anything! Stay safe and Happy Driving.

August 15, 2022

Dealership Rating
Employee Rating

Excellent salesman Chris Ollar and excellent Business Manager Robert Albright. Highly recommend Metro. My favorite dealership in Northeast Ohio! More

by Dhsnyde1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Ollar

Aug 18, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

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