Bob Capri | Page 23

Excellent Customer Service I went to Sunnyside with the intent to buy this Buick Regal GS and trade in my car. I made an appointment with Rick and when I arrived the car was par I went to Sunnyside with the intent to buy this Buick Regal GS and trade in my car. I made an appointment with Rick and when I arrived the car was parked out front ready for me to view. The car was in excellent, clean condition and we went for a test drive. I loved the car and we made a deal very quickly and got the ball rolling. Unfortunately, due to an insurance mishap (on my part) I could not drive the car home that day. Regardless, Rick sent me to Bob and we got all the paperwork settled. Then they told me they'd meet me in the city I worked and we could exchange cars the next day when I got the insurance issue handled. So they had their driver drive the car to me and we exchanged in the city I work in 2.5 hours away from the dealership! Matt had ensured me they'd have it to me the next day at a specific time and they hit it right on the money. Excellent customer service. They even told me that my backup key fob was non-functioning at the time of the exchange but have promised to replace it for me. I am extremely pleased with my experience at Sunnyside and feel confident about my purchase. More

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I was just browsing the Sunny Side website and came across the 2014 Chevy Traverse. I then went to see how much my 2011 Jeep Liberty was worth to trade it in. This put me in contact with Matt Smolik. W across the 2014 Chevy Traverse. I then went to see how much my 2011 Jeep Liberty was worth to trade it in. This put me in contact with Matt Smolik. Whom then introduced me to Rick Belsito. Rick and I spoke mainly through email for about a week trying to figure it all out. I wanted to make sure I had it all squared away before showing it to my husband. Once that was done and my husband spoke with Rick and Paul Scherzer to discuss all the financing. When the payment was where we needed it to be we came in and met with Bob Capri to sign all the paperwork!! I now have a new, safer, bigger vehicle all thanks to everyone whom helped us at Sunny Side to make this happen. :) Thank you all for everything. Rick I will be sending more business your way soon! Thank you for everything! Jessica and Joe Manns More

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I went to this dealership because I wanted a GM product. I have mostly owned GM automobiles and my father was a GM worker. I was very Pleased to find all the staff members there to be friendly, and explaine I have mostly owned GM automobiles and my father was a GM worker. I was very Pleased to find all the staff members there to be friendly, and explained the leasing process to me as I have never leased before. I also had a bed liner put in my truck and the parts department was very helpful Via phone when I called to check on availability. The service department explained to me how long the bedliner would take to install and were very friendly as well thanks for making this a pleasent experience all around. Mark Moore More

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My husband and I needed two cars unexpectedly. Mike talked to me on the phone that morning and understood my issues and my expectations. By that afternoon, he had several viable options for our consid talked to me on the phone that morning and understood my issues and my expectations. By that afternoon, he had several viable options for our consideration and we walked out with two new cars! He worked hard to get us great financing, trade-in value, etc. One of them was a lease-- and we had never done a lease; he walked us through the process and made us very comfortable with our decisions. It was a great experience and we will definitely be back for future purchases! More

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We had a no hassle experience when shopping for our new Traverse. We never felt pressured to buy or make a quick decision. not feeling pressured was important to us. David Scott worked hard finding the Traverse. We never felt pressured to buy or make a quick decision. not feeling pressured was important to us. David Scott worked hard finding the perfect one for me! From the start he wanted to see what rebates or incentives we were eligible for. I had to wait a few days to get it because it was out of town, but it was worth the wait! My Traverse had everything i wanted in it, with nothing extra that i didnt want to pay for. Everyone at the dealership was very friendly and welcoming! We look forward to our continuing relationship with Sunnyside Chevrolet. Bob Capri was knowledgable and answered all of our questions when it came to the financial portion of our purchase. More

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We were greeted by Bob Capri who introduced us to Mike Foley. Both gentlemen were very friendly and knowledgeable, and did their best to make us feel comfortable, and to find the car we were interested i Foley. Both gentlemen were very friendly and knowledgeable, and did their best to make us feel comfortable, and to find the car we were interested in, with the interior, outside color that we wanted, plus the features we felt were necessary. We picked up the car the next day, and so far it has been a joy for us to drive. Mike carefully explained the features while reassuring us that he would be available anytime to go over anything we didn't remember. I have called him twice with questions I had not thought to ask, and he has been most accommodating. They both made us feel welcome and 'part of the Chevy family'. They are indeed an asset to your dealership. Good job! By the way, we have been buying our cars at this dealership starting with when it was Prout Chevrolet. Your service department has been the only place our cars have been serviced - for that many years. More

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Horrible experiance all the way around!! I felt like it was the 1970s!! PUSHY PUSHY PUSHY!! AVOID AT ALL COSTS...We went across the street and were treated with dignity..and yes we bought a GREAT new Regal was the 1970s!! PUSHY PUSHY PUSHY!! AVOID AT ALL COSTS...We went across the street and were treated with dignity..and yes we bought a GREAT new Regal. More

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Hands down Mike Foley made the buying process easy and worthwhile. I cringe at the thought of a dealership. But now I know where the first place I will go to buy any and all vehicles. He is very persona worthwhile. I cringe at the thought of a dealership. But now I know where the first place I will go to buy any and all vehicles. He is very personable and a little funny too. Bob is easy going and has awesome to work with too. Mike got the ball rolling and made sure I had everything before I made the drive (to ensure the process was as painless as could be. The whole Sunnyside team was great, but if you want someone in your corner, make sure you ask for Mike More

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We were very pleased with the purchase of our new 2013 malibu! We recieved excellant service from both Rick and Bob. We expressed our interest in what we wanted and they worked off what we said. It wa malibu! We recieved excellant service from both Rick and Bob. We expressed our interest in what we wanted and they worked off what we said. It was a pleasure to not have to deal with pushy sales people. I felt our experience was very pleasurable and hassel free and felt like they knew us forever. RICK TOOK THE EXTRA TIME TO SHOW US AROUND AND EVEN SHOW US ALL THE EXTRAS WITH OUR CAR!. HE WENT THE EXTRA MILE FORSURE. Bob capri took the extra time with us where we needed it as far as the financing end of it. For this I look forward to making future deals at sunnyside. Its just the beginning of our friendship with them. This is our home for future vehicle purchases and service for our new car! More

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My husband and I went to the dealer shopping for something new and different. Turned out purchasing two new and different vehicles. Rick Belsito and Bob Capri were exceptional in their roles of ma something new and different. Turned out purchasing two new and different vehicles. Rick Belsito and Bob Capri were exceptional in their roles of making the purchase of our 2012 Chevy Sonic sedan and 2012 Chevy Sonic hatchback a smooth and pleasurable one. To be honest, both representatives of Sunnyside went above and beyond with their assistance in our purchases. Thank you! More

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