I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.
Read moreDealership Experience
9 yrs, 8 mos
Industry Experience
28 yrs, 10 mos
Languages Spoken
English
930 Reviews
Write a Review930 Reviews of Bob Cerza
April 19, 2023
Max was wonderful. He did a great job explaining everything about the new car, and walking me thru the set up process. I'm so appreciative. Very kind, knowledgeable He did a great job explaining everything about the new car, and walking me thru the set up process. I'm so appreciative. Very kind, knowledgeable and helpful. Gave me the necessary information and assistance I needed to make my driving experience comfortable. Thank you so very much. More
Other Employees Tagged: Max Bassi
April 18, 2023
Bob is amazing to deal with. This is the 2nd Volvo we have leased through Bob and highly recommend him! We have been nothing but pleased. This is the 2nd Volvo we have leased through Bob and highly recommend him! We have been nothing but pleased. More
Other Employees Tagged: Abood Katib , Max Bassi
April 18, 2023
Max was extremely helpful and knowledgeable about the infotainment system! Highly recommend! I feel very confident in my new Volvo infotainment system! Highly recommend! I feel very confident in my new Volvo More
Other Employees Tagged: Abood Katib
April 14, 2023
It was a real pleasure getting to know Bob - first when I leased the car 3 years ago and then through the lease buyout. Any time I had a question or needed help along the way he responded quickly and was ext leased the car 3 years ago and then through the lease buyout. Any time I had a question or needed help along the way he responded quickly and was extremely helpful, knowledgable and patient. I highly recommend Smythe and especially Bob! More
Other Employees Tagged: Francine O'Donnell
April 07, 2023
It was great customer service , we got a great deal. Friendly staff. We will share our experience with family. Friendly staff. We will share our experience with family. More
Other Employees Tagged: Sean Flanagan, Henry Zhu , Shawn Huneycutt
April 04, 2023
I picked up my fourth Volvo from Smythe Volvo last week. I became a loyal customer because of the excellent service I receive there. The attention to detail is unsurpassed in both the sales and service ar I became a loyal customer because of the excellent service I receive there. The attention to detail is unsurpassed in both the sales and service area. Bob Cerza spent time patiently going over my buy/lease options. Bob is a pleasure to work with. After I took possession of the car I spent time going through the features with Anthony, an enthusiastic associate, that was assigned to explain how to work everything. All of the Smythe Volvo's employees that I have come in contact with over the years have been professional and happy which reflects well on Smythe management. More
Other Employees Tagged: Abood Katib , Anthony Monteiro
March 30, 2023
This is my 4th Volvo from Smythe. The Sales And Service Departments are what keep me coming back. Bob Cerza has been terrific - maintaining contact with me to know my changing require The Sales And Service Departments are what keep me coming back. Bob Cerza has been terrific - maintaining contact with me to know my changing requirements and providing me with information on upgrades, new models and availability and then expediting the leasing and end of lease processes. On my most recent lease, I met with Bob on a Friday to discuss model options and I had possession of the car on Monday. More
Other Employees Tagged: Anthony Monteiro, Francine O'Donnell
March 26, 2023
Bob was very accommodating ,efficient,polite,easy to talk to and very helpful with the entire process . I highly recommend him and plan to use him again in 3 years to and very helpful with the entire process . I highly recommend him and plan to use him again in 3 years More
Other Employees Tagged: Luis Diaz
March 24, 2023
I had an absolutely amazing experience working with Bob Cerza, he was very knowledgeable and friendly. Everyone I worked with at Smythe Volvo, including David Diken, was very professional and extremely hel Cerza, he was very knowledgeable and friendly. Everyone I worked with at Smythe Volvo, including David Diken, was very professional and extremely helpful. Henry Zhu from the finance department didn’t take forever to get my paperwork together. I love the fact that the process didn’t take up my whole day. Thank you to everyone who participated in helping me getting the car I wanted. More
Other Employees Tagged: Henry Zhu , David Diken

