Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 47

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
930 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

930 Reviews

Write a Review

930 Reviews of Bob Cerza

August 31, 2021

Dealership Rating
Employee Rating

Bob was able to get me the car in price that I wanted and made the entire transition a breeze for me. every one in dealership is very helpful. I would recommend Bob anytime!! More

by soumya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Smythe Volvo Cars responded

This is experience we strive to deliver to every Smythe Volvo customer. Thank you for taking the time to share your experience. We appreciate your kind words and your business.

August 31, 2021

Dealership Rating
Employee Rating

Our experience with Smythe Volvo was just great. Everyone was so friendly and courteous and kind and we have nothing but good things to say about Smythe volvo. Bob Cerza is first class. More

by pedm55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Smythe Volvo Cars responded

I agree with you Bob Cerza is first class. Thank you for this fantastic review we appreciate your business.

August 28, 2021

Dealership Rating
Employee Rating

Excellent service, a wonderful experience. Fast, efficient and knowledgeable - we will definitely be back to buy cars from them in the future. Thanks for everything! More

by Jillianhudon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Francine O'Donnell, Henry Padilla Jr

Sep 14, 2021

Smythe Volvo Cars responded

Thank you for taking the time to share your experience of Bob and our sales team. We look forward to seeing you in the service drive for your first scheduled maintenance.

August 16, 2021

Dealership Rating
Employee Rating

Bob was extremely helpful throughout the process of finding our new Volvo. He got us in a new car quickly and painlessly. It was a pleasure to work with him and the rest of the team at Smythe Volvo. More

by mbonner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Kativ

Aug 23, 2021

Smythe Volvo Cars responded

If you read through Bob’s past reviews you’ll see similar comments by our customers. Thank you for taking the time out of your day to post this five star review for Bob and Smythe Volvo. We appreciate your business.

August 12, 2021

Dealership Rating
Employee Rating

Usually leasing/buying a car has been a stressful experience with lots of sales pitches and pushing. Our experience with Smythe Volvo and Bob Cerza was amazing! Not only we were treated with kindne More

by PODONNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morocho, Francine O'Donnell

Aug 23, 2021

Smythe Volvo Cars responded

Your recommendation is important to us and appreciated. Bob is a true professional and he is conscientious and kind. Thank you for choosing Smythe Volvo.

August 07, 2021

Dealership Rating
Employee Rating

Bob Cerza is a knowledge and friendly man, he made my car purchase very easy and smooth. Honest and transparent dealership, no hidden fees at all. More

by jcamilo115
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell

Aug 20, 2021

Smythe Volvo Cars responded

Bob is straight forward and very comfortable to work with. We appreciate you taking the time to share your experience and to share these kind words for Bob. We hope you have many safe and happy miles in your new Volvo.

August 07, 2021

Dealership Rating
Employee Rating

Bob was great to work with. Very professional and accommodating - not pushy but informative and friendly. Excellent experience all around and I would recommend him to anyone in the market. More

by EAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary , Francine O'Donnell

Aug 20, 2021

Smythe Volvo Cars responded

This is a good description of Bob and thank you for taking the time to share your experience. We appreciate you and your business and look forward to seeing in the service drive at your first scheduled maintenance.

August 03, 2021

Dealership Rating
Employee Rating

Bob and the team at Smythe were great to work with. A seamless process of getting me into my new Volvo and driving off a happy customer! More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Smythe Volvo Cars responded

Thank you for taking the time to post this great review and thank you for your business.

July 31, 2021

Dealership Rating
Employee Rating

Bob was extremely helpful and took a lot of time to help the sales process went smoothly. Paul was also very accommodating with delivery of our car. More

by Tara Canfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary , Lupita

Aug 04, 2021

Smythe Volvo Cars responded

Bob is thorough and always takes his time to make sure his customers understand the process and the features on the vehicles they are purchasing. Thank you for the five star review.

July 22, 2021

Dealership Rating
Employee Rating

I am a happy, long-time customer of Smythe for 20 years. My experience of just buying a new XC60 with BOB CERZA was OUTSTANDING. Bob is SO RESPONSIVE; I never waited for any answer. He LISTENED to what I wa More

by Lorri L
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary , Francine O'Donnell, Alejandro in detailing was great!!

Jul 23, 2021

Smythe Volvo Cars responded

This is a stellar review and greatly appreciated by our whole team. We are fortunate to have kind and loyal customers like you. We hope you have many safe and happy miles in your new Volvo.

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