Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 49

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
930 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

930 Reviews

Write a Review

930 Reviews of Bob Cerza

June 27, 2021

Dealership Rating
Employee Rating

Bob Cerza is a top notch salesmanGreat attitude and very Bob Cerza is a top notch salesman Great attitude and very very helpful. Would recommend to anyone interested to Smyth Volvo and especially To Bob. More

by Jon501
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Gomez, Dennis Jeffers, Dina Thomson

Jul 06, 2021

Smythe Volvo Cars responded

Thank you for the recommendation of Smythe Volvo and Bob Cerza. He is a top-notch salesman and we appreciate you taking the time to say so.

June 26, 2021

Dealership Rating
Employee Rating

This was my first time leasing a car and after hearing so many bad stories from different people about their experiences at dealerships, I didn't know what to expect from Smythe. Fortunately, from the moment More

by Sbinicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Monahan, Lupita Padilla

Jun 27, 2021

Smythe Volvo Cars responded

This is a great review and thank you for taking the time to share your experience in such detail. Bob is a fantastic sales person and thank you for pointing that out. It is rewarding to hear you mention so many members of our team. They work very well together. We hope you have many safe and happy miles in your new Volvo.

June 23, 2021

Dealership Rating
Employee Rating

Bob made the transaction smooth and fast . He was able to inform us of all the things we need to know since it’s our first time of doing a car lease. Bob provided excellent service and is very knowledge More

by herald
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary

Jun 27, 2021

Smythe Volvo Cars responded

We appreciate the recommendation of Bob and Smythe Volvo. Bob is a true professional. We hope you have many safe and happy miles in your new Volvo.

June 21, 2021

Dealership Rating
Employee Rating

This was our second car bought from Smythe Volvo. Bob was honest, knowledgeable and friendly. The car (2021 XC90) met our requirements very well and the price was reasonable (especially under current market More

by zhuhy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary

Jun 27, 2021

Smythe Volvo Cars responded

It is great to have you back to purchase another Smythe Volvo, thank you for your loyalty. Bob is a true professional and we appreciate the kind words. We look forward to seeing you in the service drive at your first scheduled maintenance.

June 16, 2021

Dealership Rating
Employee Rating

Bob could not have been easier to work with. He was informed, engaging & available. He made the whole process easier. We found that from start to finish dealing with smythe was great! More

by danadimon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell

Jun 27, 2021

Smythe Volvo Cars responded

Informed engaged and available are aspects we focus on at our team meetings. Bob is a true professional and great at following through on these behaviors. Thank you for taking the time to post this review and thank you for your recommendation.

June 07, 2021

Dealership Rating
Employee Rating

Everyone was very kind and helpful, Bob spent a lot of time with us to help us deal with some complicated trade-in situation. And in the end, we absolutely love our new Volvo! More

by Percy S
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 11, 2021

Smythe Volvo Cars responded

Awesome to hear that you love your new Volvo. Thank you for sharing your experience and thank you for the kind words about Bob.

June 03, 2021

Dealership Rating
Employee Rating

Bob was great from the beginning to the end of transaction! I would recommend reaching out to Bob when looking a new car! I am still asking him things and he responds immediately. More

by reyna.ortolani63
Recommend Dealer
Yes
Jun 04, 2021

Smythe Volvo Cars responded

A great disposition, product knowledge, and a good communicator are the words I would use to describe Bob. Thank you for taking the time to post this review about Bob. We appreciate your business

June 01, 2021

Dealership Rating
Employee Rating

I cannot say or write enough positive accolades for Bob and the team at Smythe. Its now my 4th vehicle with them, and the process gets better each time. Bob went above and beyond to find me what i needed, More

by TPP14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Paul Leary , Francine O'Donnell

Jun 04, 2021

Smythe Volvo Cars responded

This is a stellar review and thank you for your wonderful comments. Bob, Paul, Francine and the whole team really are a step above. We appreciate your business

May 29, 2021

Dealership Rating
Employee Rating

Bob was very helpful and knowledgeable and easy to work with on the sale It was a pleasure working with him Also Paul Leary was really helpful when I picked up the car and explaining the various funct More

by jaewkwon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary

May 29, 2021

Smythe Volvo Cars responded

As you read through Bob’s reviews you’ll see many customers report about his product knowledge and how easy it is to do business with him. Thank you for taking the time to share your experience and thank you for your kind words about Bob and Paul.

May 28, 2021

Dealership Rating
Employee Rating

Bob was extremely easy to work with and got us through the process efficiently. We were very happy with the process and are excited for our new car More

by mbraden08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell, Dylan (? Showed us the car and it’s applications)

May 29, 2021

Smythe Volvo Cars responded

Easy and efficient process is how we strive to make every car buying experience. Thank you for taking the time to share these kind words about Bob and thank you for your business.

...
49
...

Dealership Inventory (294 Vehicles)

used 2020 Acura RDX car, priced at $24,481
2020 Acura RDX
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
used 2025 Volvo XC90 car, priced at $51,481
2025 Volvo XC90
used
Onyx Black exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz AMG GLS 63 car, priced at $95,581
2024 Mercedes-Benz AMG GLS 63
used
Twilight Blue Metallic exterior
Automatic
All-wheel Drive
used 2023 Volvo XC40 car, priced at $32,381
2023 Volvo XC40
used
Thunder Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $63,931
2026 Volvo XC60
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
used 2024 Volvo XC90 car, priced at $41,781
2024 Volvo XC90
used
Crystal White Metallic exterior
Automatic
All-wheel Drive