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Scott Jackson

Overview Reviews (136) Inventory (390)

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Scott Jackson

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Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I've been with Smythe Volvo for over twenty five years. One of the best things about working here is being surrounded with a good bunch of co-workers. My favorite Volvo model is the XC60. I have a large family so the XC60 works great for me because of it's size, safety and reliability. When I'm not here at Smythe Volvo, I enjoy cooking as well as spending time with my wife and five children.

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4.9

136 Reviews

Overview Reviews (136) Inventory (390)

4.9

136 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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136 Reviews of Scott Jackson

May 27, 2026

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Employee Rating

I took in the car xc40 recharge on 4/16 for a full check up. Nothing g at all was detected that needed to be repaired. Days after leaving the maintenance light came back on. Got a flat tire on 5/6. Car was up. Nothing g at all was detected that needed to be repaired. Days after leaving the maintenance light came back on. Got a flat tire on 5/6. Car was towed to SMYTHE. Tire was replaced the next day. I was also told the air can filter needed to get replaced. Not sure why they would not have done that 3 weeks earlier. On our way home the tire pressure light went back on for the tire that was replaced requiring a stop to check tires again. The tire pressure light for same tire went on again 5/24. I have bought 3 Volvos from SMYTHE and am not pleased with the service or the cost for repairs. Major failures in my xc90. More

by MARKDORWART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Tom Coward

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May 22, 2026

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Great service and nice people! Very continently located . We own 2 Volvos now and have purchased 5 Volvos over the years from Smythe!! Very continently located . We own 2 Volvos now and have purchased 5 Volvos over the years from Smythe!! More

by John Geddes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry, Kenect Team

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May 22, 2026 -

Smythe Volvo Cars responded

Hello, it’s wonderful to hear that our service and location have been so convenient for you. We appreciate your loyalty through five Volvo purchases and look forward to serving you again. Enjoy!

May 21, 2026

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Employee Rating

Always thorough and professional service. They serviced our 12 year old car and it's working like new. They serviced our 12 year old car and it's working like new. More

by XC70 Fan

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson

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May 21, 2026 -

Smythe Volvo Cars responded

Thanks for sharing your feedback. Scott and our team appreciate you trusting us with your Volvo C70 and we’re pleased our thorough, professional service has it running like new. Enjoy!

May 17, 2026

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Employee Rating

Attentive and prompt Car was ready as promised. Service area was clean and quick . Painless process Service area was clean and quick . Painless process More

by jacoby.s

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson

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May 18, 2026 -

Smythe Volvo Cars responded

Thank you so much, Jacoby, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Enjoy!

May 16, 2026

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Employee Rating

service and communication were excellent i will definitely continue using the service department for all my needs definitely continue using the service department for all my needs More

by LJKMANAGEMENTLLC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson

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May 16, 2026 -

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

May 13, 2026

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Employee Rating

Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. communication, detailed report, good service overall. Good one. More

by AALOKSN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Patrick Mclaughlin, Justin Torain

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May 13, 2026 -

Smythe Volvo Cars responded

It’s wonderful to know our team’s quick service, clear communication, and detailed report on your XC90 Hybrid hit the mark. Your feedback encourages us to keep this momentum going. We appreciate your support and look forward to helping you again. Enjoy!

May 09, 2026

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Employee Rating

Incredibly polite and attentive service. Could not have had a better experience. Mark was a pleasure to work with. Could not have had a better experience. Mark was a pleasure to work with. More

by Akkelly7100

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson

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May 10, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear you enjoyed such polite and attentive service on your Volvo XC40. Scott and our team appreciate your kind words, and we look forward to helping you again. Enjoy!

May 09, 2026

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Employee Rating

Very courteous staff and stress free experience overall Wait time was much better than I had anticipated Wait time was much better than I had anticipated More

by Michele

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson

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May 09, 2026 -

Smythe Volvo Cars responded

Thank you for bringing in your Volvo XC40. We’re delighted our staff delivered a courteous, stress free service and that the wait time was shorter than you anticipated. Scott appreciates your feedback. Enjoy!

May 09, 2026

Dealership Rating

Employee Rating

This dealership is great. I would definitely recommend based on service and the professional of the staff. I would definitely recommend based on service and the professional of the staff. More

by INGR1DYCLARK1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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May 09, 2026 -

Smythe Volvo Cars responded

Thank you for recommending our service team following your Volvo XC60 visit. We’re delighted that the staff’s professionalism met your expectations. Please reach out whenever you need further assistance. Enjoy!

May 08, 2026

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Employee Rating

Service representatives were knowledgeable and helpful. We will be back to the Smyth. Volvo service department. We will be back to the Smyth. Volvo service department. More

by Matt Brauner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Doug MacAdam

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May 08, 2026 -

Smythe Volvo Cars responded

Thank you for recognizing our service team’s expertise and helpfulness during your Volvo S70 maintenance. We’re pleased to hear the experience met your expectations. We appreciate your trust and look forward to assisting you again. Enjoy!

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