Bob Cerza | Page 51

Working with Bob Cerza was a pleasure. The car shopping experience can be daunting itself however, Bob made the experience lighter. He was very helpful and patient especially when I had a momentary change experience can be daunting itself however, Bob made the experience lighter. He was very helpful and patient especially when I had a momentary change of mind and decided not to make the purchase. He remained professional and maintained the same kind demeanor he had when we began the process. Thank you Bob for making my experience with Volvo a positive one. I would also like to thank Paul Leary for his time guiding me through the operation of the vehicle and ensuring I was fine and familiar with how to use different features. However, I was not too happy to pay full the asking price for the vehicle I was essentially told that there was not wiggle room and the price could not be reduced. Please let me be clear that this was NOT Bob Cerza's doing;. I spoke with a manager and he gave me the covid/pamdemic story. More

Print

Bob and crew were a pleasure to work with as well as being safe. We will definitely be back in the future. All the best!! Regards David and Nancy Johnson being safe. We will definitely be back in the future. All the best!! Regards David and Nancy Johnson More

Print

Bob did a fantastic job. He was very helpful and professional. He answered all our questions. I was very pleased with our experience. Francine and Paul were also very helpful and a pleasure to deal professional. He answered all our questions. I was very pleased with our experience. Francine and Paul were also very helpful and a pleasure to deal with. More

Print

Outstanding service. Bob was very focused and helped us finalize the car quickly. He was clear and transparent, and very efficient. We have worked with Bob and Smythe Volvo as repeat customers and we are finalize the car quickly. He was clear and transparent, and very efficient. We have worked with Bob and Smythe Volvo as repeat customers and we are very happy with the experience. More

Print

As with our prior transactions, everyone we dealt with at Smythe Volvo was courteous, professional, knowledgeable, informative and incredibly helpful during the entire process. I would highly recommend this Smythe Volvo was courteous, professional, knowledgeable, informative and incredibly helpful during the entire process. I would highly recommend this dealership. More

Print

My experience at smythe was excellent. All involved were there to accommodate my needs without the pushiness you experience at other dealerships. Bob was also very accommodating to meet the needs of my sche there to accommodate my needs without the pushiness you experience at other dealerships. Bob was also very accommodating to meet the needs of my schedule. More

Print

Great service, easy process, felt like friends and family we’re helping us out. Bob and Jesus could’ve been better. Looking forward to working with Smythe for all our service appointments! we’re helping us out. Bob and Jesus could’ve been better. Looking forward to working with Smythe for all our service appointments! More

Print

From start to finish, Bob Cerza and his team (Derick and Ernest) are true professionals that made my buying process a great experience. Bob and his team are first class when it comes to delivering service Ernest) are true professionals that made my buying process a great experience. Bob and his team are first class when it comes to delivering service and quality to its customers. Thank you! More

Print

Bob Cerza was great as was Earnest and the entire team. Coffee wasn't bad either. You guys may want to consider a faster way to communicate w insurance providers. Thank you. Go BC! Coffee wasn't bad either. You guys may want to consider a faster way to communicate w insurance providers. Thank you. Go BC! More

Print

After just 300+ miles on my new car it needed a software upgrade. Disappointed. But Dennis was very reassuring it was safe to drive when the alert about brakes appeared. upgrade. Disappointed. But Dennis was very reassuring it was safe to drive when the alert about brakes appeared. More

Print