I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.
Read moreDealership Experience
9 yrs, 8 mos
Industry Experience
28 yrs, 10 mos
Languages Spoken
English
930 Reviews
Write a Review930 Reviews of Bob Cerza
March 11, 2020
Excellent in every wayThanks Bob Cherza and Emilia Excellent in every way Thanks Bob Cherza and Emilia Paladino ! Delighted with the new car - will take some time to learn all the new features Excellent in every way Thanks Bob Cherza and Emilia Paladino ! Delighted with the new car - will take some time to learn all the new features More
Other Employees Tagged: Kevin Bergeron, Emilia Paladino
March 10, 2020
Bob Cerza was an absolute joy. He made the process as seamless as possible exhibiting great knowledge, enthusiasm, and care to my family. Bob was thoughtful and even ensured that I knew how to work the f seamless as possible exhibiting great knowledge, enthusiasm, and care to my family. Bob was thoughtful and even ensured that I knew how to work the features of my new car prior to driving off of the lot with the promise of being only a phone call away if I needed further assistance. He went above and beyond my expectations and I will certainly return for my next purchase! The entire team at Symthe Volvo were personable and kind. The building was sparkling clean and they even provided snacks and water. The finance department was exceptional and I walked away confident in my purchase and my ability to handle any mishaps that may happen down the road. More
Other Employees Tagged: Kevin Bergeron
March 02, 2020
Great Experience Working with Bob and PJ on my XC40 made the process painless and enjoyable. All my questions were answered at the dealership and when something came u Working with Bob and PJ on my XC40 made the process painless and enjoyable. All my questions were answered at the dealership and when something came up and I had to reach out via email or text, I heard back from them immediately. Go see them! More
Other Employees Tagged: PJ Lee
March 02, 2020
DeRobbio great experience, great sales executive, very satisfied, Very happy with my car. Will definitely shop there again very soon. Thanks so much for every great experience, great sales executive, very satisfied, Very happy with my car. Will definitely shop there again very soon. Thanks so much for everything. David More
February 26, 2020
I had a wonderful experience working with Bob Cerza at Smythe Volvo. I had researched the cars and the dealership in advance and had a good idea of what I was looking for. Bob addressed all of my question Smythe Volvo. I had researched the cars and the dealership in advance and had a good idea of what I was looking for. Bob addressed all of my questions in a very professional way and I never felt like I was in a high pressure situation. Emilia spent a lot of time reviewing the features of the car and even provided me with a cheat sheet of the voice commands. The experience at Smythe Volvo Was incredibly positive and I highly recommend them! More
Other Employees Tagged: Emilia Paladino
February 24, 2020
Exemplary customer service It was a pleasure to pick up a new Volvo XC 90, thanks Bob! We are enjoying the automobile and it's really nice to have a local dealership. It was a pleasure to pick up a new Volvo XC 90, thanks Bob! We are enjoying the automobile and it's really nice to have a local dealership. More
February 12, 2020
Excellent sales experience Bob was an excellent salesman, listened to our needs and wasn't pressuring. The financial guys was good too. I'm super happy with my car and it's pain Bob was an excellent salesman, listened to our needs and wasn't pressuring. The financial guys was good too. I'm super happy with my car and it's painless purchasing process. Thanks Bob More
February 10, 2020
We drove 1:45 minutes from Delaware co Pennsylvania too Smythe Volvo to by a used car . They were friendly right from the start . When we decide to buy the car bob Cerzq was great . He got working on getti Smythe Volvo to by a used car . They were friendly right from the start . When we decide to buy the car bob Cerzq was great . He got working on getting us out with the car that day . The entire staff was very accommodating. We are very please with Smythe Volvo and would consider coming back Joe Pfaff More
February 09, 2020
Excellent Service and Delivery I purchased my vehicle via the internet and worked with Bob Cerza. Basically all but a few signatures was completed before I arrived at the dealershi I purchased my vehicle via the internet and worked with Bob Cerza. Basically all but a few signatures was completed before I arrived at the dealership. All was as promised with no exception. I highly recommend Smythe Volvo and Mr. Cerza! More
Other Employees Tagged: Kevin Bergeron
February 03, 2020
fast courteous super easy going salesman; test drove 3 vehicles; looking for a Volvo, didn't find what we wanted, mentioned Audi A4 or Allroad wagon - and you happil super easy going salesman; test drove 3 vehicles; looking for a Volvo, didn't find what we wanted, mentioned Audi A4 or Allroad wagon - and you happily just took one in a trade-in. just what we wanted, checked every box. good! More

