Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 63

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
930 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

930 Reviews

Write a Review

930 Reviews of Bob Cerza

January 30, 2020

Dealership Rating
Employee Rating

Dealership on the whole is very professional. Enjoyed interacting with Bob Cerza. He was very helpful during the process - very knowledgeable without pushing hard for a sale. He also moved us through t More

by bentoncummings
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes

Feb 02, 2020

Smythe Volvo Cars responded

Thank you for the recommendation. People should never feel pressured with any purchase. Our team is focused on listening to our guest’s needs and finding the right vehicle for them. Thank you for choosing Smythe Volvo

January 26, 2020

Dealership Rating
Employee Rating

This is the second time we get a Volvo car with Bob. We appreciate how responsive and honest he is. We also feel like he treats us like family. He was able to get us the car we wanted and still stay with More

by Patri
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bergeron

Feb 02, 2020

Smythe Volvo Cars responded

Thank you for your loyalty and please know we appreciate your business. Bob is one of those people who makes everyone feel comfortable and to hear your comments on Kevin Bergeron is great to hear our team working together.

January 25, 2020

Dealership Rating
Employee Rating

Bob Cerza might be the most knowledgeable and genuine car sales person that I have ever met. My wife and I very comfortable with Bob throughout the process. We would recommend Bob to all of our family and More

by Notabigreviewguy
Recommend Dealer
Yes
Feb 02, 2020

Smythe Volvo Cars responded

I must agree with you Bob is the best! Thank you for this great review. It is rewarding for Bob and all of us to read. We appreciate the time you spent to post your comments and we appreciate your business.

January 23, 2020

Dealership Rating
Employee Rating

Excellent Service PJ, Shaun ,Bob and Emília were very helpful and professional . They addressed all our questions in detailed. We highly recommend this team and Smythe More

by Karen
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes , PJ Lee, Emilia Paladino

Feb 02, 2020

Smythe Volvo Cars responded

It is wonderful to hear you mention multiple team members at our dealership because it shows that we work as a team. Thank you for taking the time to share your experience and thank you for choosing Smythe Volvo.

January 20, 2020

Dealership Rating
Employee Rating

Attentive, Speedy, Smart Assistance When it came to upgrading my XC60 and a lease renewal, the Smythe team made it a completely painless experience. Bob Cerza was helpful, organized, pro More

by joannaruthstern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bergeron

Jan 20, 2020

Smythe Volvo Cars responded

Being prepared, organized and knowledgeable is the name of the game. We review these points in our weekly sales meetings and it is rewarding to have this type of feedback. Bob and Kevin do a great job and thank you for saying so. Thank you for choosing Smythe Volvo.

January 15, 2020

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Employee Rating

Wonderful experience Buying a car can be stressful and those at Smythe made it a very pleasurable experience. This is my 3rd purchase from Smythe and I would recommend th More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes , Emilia Paladino, Tyler

Jan 20, 2020

Smythe Volvo Cars responded

Thank you for coming back to Smythe Volvo and thank you for the compliments of our team. I hope you have many safe and happy miles in your new Volvo.

January 15, 2020

Dealership Rating
Employee Rating

Great experience with no pressure Highly recommend Smythe Volvo, and Bob Cerza, when looking to purchase a vehicle. Very informative, honest, and no pressure put on you to make a decis More

by chilletti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2020

Smythe Volvo Cars responded

Thank you for the recommendation and the kind words about Bob. Your description of Bob is accurate and is how the car buying experience should be. We appreciate your loyalty and thank you for choosing Smythe Volvo.

January 14, 2020

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Employee Rating

A+++ would buy again and will recommend to others I had a great experience buying my pre-owned Volvo. Bob Cerza was professional, knowledgeable and easy to work with. Fantastic experience and wil More

by frank.s.cirillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2020

Smythe Volvo Cars responded

We appreciate the recommendation and your business. Bob is a fantastic sales person who makes the whole process comfortable. Thank you for this great post.

January 07, 2020

Dealership Rating
Employee Rating

Excellent experience turning in my leased volvo for a new s60 awd! Extremely honest, transparent, and straightforward. Everything happened in a timely manner with absolutely no surprises Very professiona More

by daniel.tobias
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bergeron, PJ Lee

Jan 08, 2020

Smythe Volvo Cars responded

This is a fantastic review and thank you for posting. Volvo has done a great job with the S60. I'm glad to hear everything went the way it should. We appreciate your business and your time spent in posting this review.

January 05, 2020

Dealership Rating
Employee Rating

A breath of fresh air My experience at Smythe Volvo was absolutely stellar. From start to finish, every interaction was pleasant. Veronica did an excellent job fielding my More

by victoriaefama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes , Veronica Chicas, Emilia Paladino, TYLER

Jan 07, 2020

Smythe Volvo Cars responded

This is really a great review. We truly appreciate you not only taking the time to post this review but to travel all the way from Philadelphia to purchase an X/C 40 from us. I am very happy that our team provided you with the experience we strive to provide all our customer. Enjoy your new wheels and thank you for choosing Smythe Volvo.

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