Bob Cerza | Page 68

Excellent Customer Service all around This is my 2nd Customer Experience with Smythe, the main reason why I went back a 2nd time and they did not disappoint me. Bob Cerza was an absolute This is my 2nd Customer Experience with Smythe, the main reason why I went back a 2nd time and they did not disappoint me. Bob Cerza was an absolute pleasure to work with; he's very knowledgeable, spends the necessary time to work with you and does not exude any pressure. Kevin Bergeron worked with me again on the financial aspects and he too, did not disappoint. I highly recommend this dealership and specifically Bob. More

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Dealership Like No Other! Amazingly open, honest, and transparent. What a concept! Unlike any other experience that I have had through 30 plus years of leasing cars. I brought Amazingly open, honest, and transparent. What a concept! Unlike any other experience that I have had through 30 plus years of leasing cars. I brought my wife back to meet the sales consultant ( Bob Cerza ) prior to our purchase. She pulled me aside in the showroom and said, “now I understand why you drove almost 40 miles, passing two other Volvo dealers along the way to come here!” Bob is incredibly knowledgeable and speaks openly with integrity and honesty. He was completely accessible throughout the process. All these years of searching and frustration to find an honest, “old school “ dealership ended here at SMYTHE VOLVO! Bob and Smythe Volvo in my opinion are the benchmark for all others to be judged! More

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Who says buying a car has to be painful. I rarely write online reviews, but felt compelled to do so after working with Bob Cerza and his colleagues at Smythe Volvo. Not only did Bob make sure I rarely write online reviews, but felt compelled to do so after working with Bob Cerza and his colleagues at Smythe Volvo. Not only did Bob make sure we picked out the right Volvo, but then he went out of his way to walk us through the vehicle's many features before driving it home. In addition, Bob and Shaun were extremely helpful and patient in answering all of our questions. In short, the experience exceeded our expectations. Consequently, we will not hesitate to recommend Smythe Volvo to our friends and family. More

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One of the best car buying experiences Bob Cerza has been one of the best salesmen that i have ever dealt with. He not only was professional but did everything he could in order to get me i Bob Cerza has been one of the best salesmen that i have ever dealt with. He not only was professional but did everything he could in order to get me in the car i wanted for the price i wanted. After signing all the paper work Bob thoroughly went over the car and really took his time to make sure i drove off the lot knowing how to properly operate it. I will sure to be back to this dealership just to deal with Bob again. More

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Car shopping made easier Before we went to Smythe, we had carefully done our homework. Most people find car shopping very stressful as they know that not all dealers or salesm Before we went to Smythe, we had carefully done our homework. Most people find car shopping very stressful as they know that not all dealers or salesmen are honest, and we, like everyone else, thought the same way. We had read reviews about different dealerships and we had even gone to one in Manasquan, which is very far from where we live. At last, we decided to check out Smythe and ask for Bob Cerza in particular as his name was mentioned in positive reviews. Overall, we were pleased with the experience. Everyone at the dealership was genuinely friendly and polite. Bob made us feel very comfortable. He took his time showing us different opinions and taking us on a test drive. Although we considered S90 at first, we absolutely fell in love with S60, and Bob was great at making our financing deal go smoothly. We felt he was honest with us, and we were honest with him - no games, very straightforward communication. We made our deal on Friday and picked up the car the following Monday. Although the car had been sold, Bob took the time to explain the features of the car to us. He truly is very professional and pleasant to work with. When we’re ready to part with our second car, we’ll most likely get another Volvo and it’ll be at Smythe. Thank you Bob. More

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Easy and informative I worked with Bob Cerza, very nice guy and well versed in all the details of the car and the process. He made it a quick and easy decision and a quic I worked with Bob Cerza, very nice guy and well versed in all the details of the car and the process. He made it a quick and easy decision and a quick and easy process to wrap it up. More

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Bought new truck The experience I had with this dealership was superb. I recommend them 100%. They did all that was promised and more. Bob was amazing. As well. The experience I had with this dealership was superb. I recommend them 100%. They did all that was promised and more. Bob was amazing. As well. More

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Smythe Volvo We were very pleased with our experience at Smythe Volvo. Bob was an attentive and thorough salesman and Shaun was great on the financing end. We were very pleased with our experience at Smythe Volvo. Bob was an attentive and thorough salesman and Shaun was great on the financing end. More

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My experience was amazing There’s a great group of dedicated people who work for Smythe and if in the future I’m in the market for another Volvo I’ll be sure to come to Smythe. There’s a great group of dedicated people who work for Smythe and if in the future I’m in the market for another Volvo I’ll be sure to come to Smythe. I highly recommend this dealership I was very pleased! More

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Consummate professionals Many years ago I was a customer of Smythe Volvo and have only good feelings about that experience. Now that I decided to get back into a Volvo there w Many years ago I was a customer of Smythe Volvo and have only good feelings about that experience. Now that I decided to get back into a Volvo there was no hesitation to go to Smythe. I was not disappointed. The same level of courtesy and professionalism was evident in my dealings with Bob Cerza and Shaun. Bob knew the promotion I was inquiring about and explained everything to my satisfaction. A car meeting my requirements was available and a convenient time for me to take delivery was arranged - none of the “if you don’t take it now the deal is off” at Smythe. More

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