Bob Cerza | Page 84

Great end to end experience I have purchased and leased multiple vehicles from Smythe Volvo over the last 10-15 years and the experience has always been good. Kevin Flanagan and I have purchased and leased multiple vehicles from Smythe Volvo over the last 10-15 years and the experience has always been good. Kevin Flanagan and his team do a very good job. Bob Cerza did a good job with communications and follow through. I also dealt with PJ, Rob Steinman, and Kevin Bergeron, all of whom were good to work with. More

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A family atmosphere Smythe Volvo made us feel welcome, not like a highway dealership that rushes you into making a deal and you leave feeling like you just made the wrong Smythe Volvo made us feel welcome, not like a highway dealership that rushes you into making a deal and you leave feeling like you just made the wrong decision. More

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Smooth sailing The folks at Smyrhe Volvo made every step easy along the way. I came from New York to look at the car and take a test drive. I had to come back to fi The folks at Smyrhe Volvo made every step easy along the way. I came from New York to look at the car and take a test drive. I had to come back to finalize the deal and pick up the car. They paid for a car service to bring me back. Also, they took care of the registration and plates. I got a beautiful preowned car. I don’t remember everyone who helped me, but my salesman Bob Cerza was a pleasure to work with. The used car was missing the owner’s manual and he ordered on for me. He was very helpful and returned my calls and texts almost intanstly. I would definitely recommend Smythe Volvo for a new or used car. As Bob told me, they have something for everyone. More

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My experience at Smythe Great experience. Bob was very pleasant and easy to work with. Also , Pablo helped with child car seat for me. Very important to have grandchild seat Great experience. Bob was very pleasant and easy to work with. Also , Pablo helped with child car seat for me. Very important to have grandchild seat moved to new car. More

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Excellent dealership My wife and I leased a Volvo from this dealership 9 months ago. Our salesperson, Bob Cerza,had a nice low key approach and worked hard to make a deal My wife and I leased a Volvo from this dealership 9 months ago. Our salesperson, Bob Cerza,had a nice low key approach and worked hard to make a deal we would be happy with. We have been so pleased with Bob,the car and everyone at Smythe Volvo we went back to see Bob about leasing a second car. Again, Bob worked hard to get us a deal we could be happy with. Last Friday we drove out with new car. I highly recommend Bob Cerza and this dealership. More

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An easy, no pressure car buying experience. My daughter needed to buy a car, so as a 3 time Smythe Volvo customer I advised her to look there first as I have always been pleased with their total My daughter needed to buy a car, so as a 3 time Smythe Volvo customer I advised her to look there first as I have always been pleased with their total professionalism, from Sales to Service. Also, the fact that the Volvo my daughter is now driving has a perfect 5 star overall rating by the NHTSA (National Highway Traffic Safety Administration), which is very important to my wife and me. The Sales Person, Mr. Bob Cerza was more than accommodating to our schedule and very knowledgeable about the different models that were available. He, along with the rest of the Smythe people we spoke with, made the whole experience enjoyable. My daughter is now enjoying her new (Safe) "Ride". More

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Evaluating the S90 Bob asked if I wanted to take the S90 for a drive on my own or with him. A gesture which showed respect for the customer and a confidence in the pr Bob asked if I wanted to take the S90 for a drive on my own or with him. A gesture which showed respect for the customer and a confidence in the product . I took the S90 out around town, out on the highway. Down many of the roads in my neighborhood for as long as I wanted and Bob was available to answer all my questions. The S90 fulfilled as my expectations and all the writeups from car magazines. I was a Volvo driver in the 80’ties and 90’ties but then I abandoned the brand for 20 years . However with this new S90 I am back. More

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Great experience Thanks to PJ and Bob. The sales team was courteous and attentive. They took care to make sure I was comfortable with the new car and all my questions Thanks to PJ and Bob. The sales team was courteous and attentive. They took care to make sure I was comfortable with the new car and all my questions were answered, including how to come in for service. I'm looking forward to dealing with the team in the future. More

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Start to finish easy and excellent experience. Thanks to Bob and the team for a super easy experience. The sales experience was awesome He made it easy and enjoyable I would recommend Bob and t Thanks to Bob and the team for a super easy experience. The sales experience was awesome He made it easy and enjoyable I would recommend Bob and th dealership for anyone interested in a Volvo More

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Professional, friendly informative dealership When I walked into he dealership, I was greeeted by friendly people who instantly welcomed me and asked how they can help. My salesman, Bob Cerza was When I walked into he dealership, I was greeeted by friendly people who instantly welcomed me and asked how they can help. My salesman, Bob Cerza was thorough and informative and worked hard to get me the car and payment that I was looking for. Once I came back to pick up the car, they dealership took the time to explain all of the car’s options, my contract and financing and toured me through the important places within the dealership such as service and how I access the area. The showroom and waiting area are clean. There is coffee, tea, hot cocoa, snacks and phone charges of all types! Visit Smythe, you’ll be happy you did. More

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