Bob Conn | Page 9
Service Advisor
Chevrolet GMC of Millersburg
7190 State Route 39
Millersburg, OH 44654
173 Reviews
Write a Review173 Reviews of Bob Conn
October 19, 2023
They ordered my part, it did take awhile to come in but when they called that it was in, it was also time to do an oil change so we added that on as well. It was done in 2.5 hours while I waited. when they called that it was in, it was also time to do an oil change so we added that on as well. It was done in 2.5 hours while I waited. More
Other Employees Tagged: Jim Wood
October 19, 2023
Spoke with multiple people not a single person knew what was going on. Was told that I would receive a call back, gave them 2 days to return my call before I called in. I did speak to a younger kid that tri was going on. Was told that I would receive a call back, gave them 2 days to return my call before I called in. I did speak to a younger kid that tried very hard to get the answers but he was not able to help as his manager was not working and wouldn’t be back in until Monday. I appreciated his honesty. Called in on Monday afternoon and once again not a single person had any idea what was going on. After hearing a xx story I explained that my vehicle has been in the parking lot for since Wednesday. I did end up getting the work done that I needed but my goodness it was like pulling teeth to get a straight answer. Suggested that for all the trouble I had went through for the last 2 weeks I should get some type of discount. 20.00 was taken off my bill. 🫣 Thanks the 20 phone calls that I made prolly cost more than the 20.00 you just took off my bill. More
Other Employees Tagged: Jim Wood
October 02, 2023
I took my Silverado in for routine service, oil, filter, fluids, and so forth. My truck was taken in at my appointment time and serviced in a timely manner. Good job! fluids, and so forth. My truck was taken in at my appointment time and serviced in a timely manner. Good job! More
September 12, 2023
I urgently needed to service my car because of a busy schedule and upcoming travel plans. GMC of Millersburg accommodated me on the same day, providing exceptional service with a fantastic staff. Great j schedule and upcoming travel plans. GMC of Millersburg accommodated me on the same day, providing exceptional service with a fantastic staff. Great job, GMC of Millersburg! More
September 01, 2023
Can’t afford to go here anymore. Requested to have OE brake parts used, they assured me they had them in stock, and would do that. How ever they used silver rotors, and gold pads ins Requested to have OE brake parts used, they assured me they had them in stock, and would do that. How ever they used silver rotors, and gold pads instead of OE like they said they would. Also charged me a whopping 18% over MSRP for the parts! The labor charges were almost quadrupled from when I had the same work done 4 years ago! They told me that all the parts were in stock and they would have the repairs completed by the end of the day, but called at the end of the day to let me know they didn’t have the cheap silver rotors in stock (which is not what I asked for, should’ve been OE) and kept my vehicle overnight until noon the next day, resulting in more down time for me. I am sorry but can’t afford going here anymore, and they don’t do what they say anyhow. More
Other Employees Tagged: James Wood
August 19, 2023
Got me in and out in a timely manner, and was on schedule with my appointment. Friendly and extra helpful when I purchase my floor mats. with my appointment. Friendly and extra helpful when I purchase my floor mats. More
Other Employees Tagged: Mark Medick
August 18, 2023
They were great to me and there work was justified by there professional work I was very pleased and satisfied with it. Thank you very much for your service. Tyrone Tbone Simpson there professional work I was very pleased and satisfied with it. Thank you very much for your service. Tyrone Tbone Simpson More
Other Employees Tagged: Dale Brown, Dylan Cain
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