Bob Drollinger
Bob Drollinger at Byers Ford

Bob Drollinger

Pre-Owned Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.5
22 Reviews
4.5

22 Reviews

Write a Review

22 Reviews of Bob Drollinger

September 17, 2025

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Employee Rating

I like they have pick up service my truck and then bring it back to me More

by snorahood
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2025

Byers Ford responded

Thank you for your review! We're so glad you enjoy our pickup and delivery service. We know how busy life can get, so we're happy to make things a little easier for you. We look forward to seeing you again soon

August 14, 2025

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They do a good job,they seem to give you options on what needs looked over More

by thomas5773
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Recommend Dealer
Yes
Aug 18, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to know you appreciate the options we provide and our attention to detail. Your feedback means a lot to us, and we look forward to serving you again.

July 18, 2025

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Very trustworthy and friendly do very good quality work they only fit what needs to be done More

by glen53366
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Recommend Dealer
Yes
Jul 21, 2025

Byers Ford responded

Thank you so much for your kind words! We’re delighted to know you found our work trustworthy and of high quality. It means a lot to us that our approach to only addressing what’s necessary resonated with you. We look forward to helping you again in the future!

June 02, 2025

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Excellent experience! Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. More

by themulheims
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Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe, Jeff Ashbrook

Jun 09, 2025

Byers Ford responded

Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that Jeff Ashbrook, Bob Drollinger, and Bill Thorpe provided you with such exceptional customer service. Your recognition of the entire team and management truly means a lot, as we always strive to deliver the best possible experience to our customers. Knowing it was the best service you’ve received from any dealership is the ultimate compliment and motivates us to keep exceeding expectations. We’re grateful for your trust and support and look forward to assisting you again in the future!

May 30, 2025

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They are very professional they care about the customer I know my truck will be done on time 🇺🇸 More

by mcgeorge0462
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Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you for your kind words and your trust in us! We’re committed to providing professional service and ensuring that every customer feels valued. It’s great to hear your confidence in our ability to deliver on time. We look forward to taking care of your truck and exceeding your expectations. Thank you for choosing us! 🇺🇸

May 23, 2025

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Carson is always friendly, accommodating and knowledgeable. Handles everything with professionalism & thoroughness. The service is always complete and done correctly the first time. More

by beckylr5757
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Recommend Dealer
Yes
May 23, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Carson. Providing friendly, professional, and thorough service is something we always strive for, and it’s wonderful to know Carson has delivered just that. We appreciate your trust in us and look forward to assisting you again in the future!

May 13, 2025

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I was with the understanding that my oil changes where free since I bought the Highlander there. I was charged over $100.00 for the last oil change. They also said i needed new wipers front and back, I ju More

by Walt Fleak
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Recommend Dealer
No
May 14, 2025

Byers Ford responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience, and we completely understand your frustration. Regarding the oil change cost, we’d like to clarify any misunderstandings about the terms of your service plan. If you believed the oil change should have been included, we’d be happy to review your purchase records to ensure everything is accurate and transparent. Additionally, we apologize for the recommendation regarding the rear wiper. This clearly doesn’t align with the high standards we strive for, and we’ll address the matter with our team to ensure proper attention to detail moving forward. Your satisfaction is important to us, and we’d appreciate the opportunity to make things right. Please feel free to reach out so we can assist further. Thank you again for bringing this to our attention.

April 29, 2025

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Brought car in for oil change no appointment was necessary Carson got it right in and was done in a timely manner More

by fomoco52
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Recommend Dealer
Yes

March 26, 2025

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They are great to work with. They went out and found the exact F250 that I was looking for. When I came in to do the test drive and purchase, it was very easy and did not take More

by cmllr33
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Steve Cousins

October 24, 2024

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My salesperson, Mark, was very helpful and patient with me. He listened to my needs, and made suggestions as to what might be the best fit for me. I was able to order my truck and it arrived within just a More

by ryt2me57
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan

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