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Bob Johnson Buick GMC South
Henrietta, NY
405 Reviews
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405 Reviews of Bob Johnson Buick GMC South
July 07, 2024
Kasey insulted me personally and was verbally aggressive with me for not taking everything he said at face value. I would never buy any car from him or his dealership. with me for not taking everything he said at face value. I would never buy any car from him or his dealership. More
by Unhappy Buyer 25
Employees Worked With
Kasey Chudy
February 22, 2024
The advertised vehicle at $41,000 and change was stated to have been built out with interior shelving, bulkhead and trailer package adding some $8,000 to the cost. None of this was as advertised or added to have been built out with interior shelving, bulkhead and trailer package adding some $8,000 to the cost. None of this was as advertised or added to the sticker clearly noted with add. This was all discovered after the online form had me continue to purchase where all of my loan information was taken including home address and SS number. Clearly a bait and switch. This was a scam just to sell you something at a higher cost! More
by bobabcfire
Employees Worked With
John Faggiano
July 28, 2020
Bad Brake job. Had front and rear brake pads and rotors done there less then two and a half years ago, cost over $800,00, Just had to replace the front brake pads a Had front and rear brake pads and rotors done there less then two and a half years ago, cost over $800,00, Just had to replace the front brake pads and rotors again. Took it back to Patrick and they wanted to charge me $450 to replace them, even though they only lasted less then two and a half years. I declined and went to Dunn tire where it cost $309.00, with a life time warranty on the pads. I have never had pads and rotors that only lasted 2 years, Patrick must be using so cheap parts, and then do nothing to make things right. STAY AWAY FROM PATRICK PONTIAC !!!!! More
by Postal1955
Employees Worked With
Mario Maimone
February 02, 2020
Vehicle Purchase Everything presented to us was explained in detail and all of our questions were answered to our satisfaction. Overall great experience! All of ou Everything presented to us was explained in detail and all of our questions were answered to our satisfaction. Overall great experience! All of our options were explained honestly and presented in a way that was best for us to meet our vehicle needs. Bob Gordon has been an excellent salesman to work with and highly recommend him to our family and friends. Thank you Bob and Kasey! Tom and Gloria Becker More
by tbecker5
Employees Worked With
Bob Gordon, Kasey Chudy
January 28, 2020
Awesome Experience Patrick Buick GMC has been our dealership now since 2006..My wife purchased her 2006 Vibe new..My 2004 Pontiac Grand Prix is still on the road and loo Patrick Buick GMC has been our dealership now since 2006..My wife purchased her 2006 Vibe new..My 2004 Pontiac Grand Prix is still on the road and looks new..Had a very relaxed purchase this week with the new 2020 Sierra SLT and my 2009 Sierra only goes to Patrick's shop for service..We have always relied on Patrick to keep our vehicles in mint shape..Thanks so much..John and Theresa More
by John Asmar
Employees Worked With
Tony Coleman, Mario Maimone, Bob Gordon, Kasey Chudy
December 19, 2019
Stay away! Bought a brand new 2020 Yukon XL. They do not stand behind their products. Brought to Patrick service department after 20 days. They said it was totally fine. Problem still persisted. Aft not stand behind their products. Brought to Patrick service department after 20 days. They said it was totally fine. Problem still persisted. After 10 days, had another GMC dealer look at it. They found it was misfiring and back right tire was out of alignment. Took 2 tire replacements to fix that. Now waiting to see if replacing fuel injectors will clear up misfiring. Truck has been in service for 17 days. During this whole time......do you think Patrick GMC Sales Rep or Sales Manger would call their customer? Not a single phone call. Is asking for a replacement Yukon XL too much? If you’re dealing with Patrick......beware. More
by JG
Employees Worked With
John Tarplee, Tony Coleman, Mario Maimone, Mark Houser
October 24, 2019
Thorough walk-through of the vehicle I thought Robert Gordon was very thorough in helping me set up the app, OnStar and walking me through every detail of operating the car. I thought Robert Gordon was very thorough in helping me set up the app, OnStar and walking me through every detail of operating the car. More
by lleeintegrity
Employees Worked With
Bob Gordon
October 02, 2019
Seamless experience Bob and the team at Patrick were very easy to work with and made our overall experience seem like a piece of cake! I would highly recommend Bob and t Bob and the team at Patrick were very easy to work with and made our overall experience seem like a piece of cake! I would highly recommend Bob and the Patrick team to anyone looking for a new vehicle. More
by mmerc1975
Employees Worked With
Bob Gordon, Kasey Chudy
August 05, 2019
Great Service Many thanks to Bob Gordon for helping my dad and I with two new Buicks. We appreciate Bob’s knowledge and expertise and are confident in his ability t Many thanks to Bob Gordon for helping my dad and I with two new Buicks. We appreciate Bob’s knowledge and expertise and are confident in his ability to get us great cars at great prices. More
by kb2019
Employees Worked With
Bob Gordon
