Bob Havey | Page 3

Top Salesman If you was a salesperson that listens and will help you from the beginning of the sales process to the end and will always keep your interest in mind, If you was a salesperson that listens and will help you from the beginning of the sales process to the end and will always keep your interest in mind, look up Bob Havey! He know his stuff and cares about how he can help. Don't be afraid! Bob with take care of you! More

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Great experience with Germain Lexus I walked into the dealership looking for a new Lexus RX for my wife for Christmas. The store had officially just closed, but the salesman I met, Bob I walked into the dealership looking for a new Lexus RX for my wife for Christmas. The store had officially just closed, but the salesman I met, Bob Havey, was glad to serve me nonetheless. He is a true professional, friendly, knowledgeable and has a great attitude. Bob bent over backward to help find the right vehicle for my wife and worked closely with Aso Danso the sales manager to get a good deal that worked for all of us. Aso was also very good to work with, very professional, smart, friendly. Since I wasn't totally sure about the color... we did the deal and he gave me a list of all the color combinations. I simply wrapped up an RX book and put it under the tree so she could pick her own colors. When we returned to pick up the vehicle, the entire staff was very courteous and friendly - from the finance manager to the tech guy who trains how to use all the bells and whistles. A very pleasant experience. I highly recommend Germain Lexus of Easton and Bob Havey. More

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"Great Customer Service" The staff at Germain Lexus of Easton has been very professional and easy to work with in acquiring each of our Lexus ES 350s. The 2016 model that we The staff at Germain Lexus of Easton has been very professional and easy to work with in acquiring each of our Lexus ES 350s. The 2016 model that we recently leased is our third Lexus, and we are extremely pleased with its performance. Bob Havey, our salesman, has been top notch. He guided us through the process with ease and continues to follow up to ensure our satisfaction with the automobile and the dealership. More

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6 Time Lexus Owner - Germain Lexus of Easton I have worked with Bob Havey to purchase 6 Lexus Automobiles. In short, Bob is true professional in his field. He goes above and beyond to insure th I have worked with Bob Havey to purchase 6 Lexus Automobiles. In short, Bob is true professional in his field. He goes above and beyond to insure that his clients are more than satisfied. Most recently, Bob delivered my vehicle to me while I was out of town. He handled the entire exchange of my leased vehicle. I have also worked exclusively with Germain Lexus of Easton. Organizationally, they are top shelf. Ken Collins has been my financial consultant at Lexus. I never feel pressured and I always have a great experience. Thanks to you all for keeping two Lexus vehicles in my garage. More

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The Absolute Best They treat you like gold at Germain. Bob Havey is an outstanding person and handles himself in a professional manner at all times. He is simply the be They treat you like gold at Germain. Bob Havey is an outstanding person and handles himself in a professional manner at all times. He is simply the best new car sales person I've ever encountered. I've purchased several vehicles from Bob and he stays in touch several times during the year. Would also like to commend Ken Collins for handling our financing so efficiently and professionally. Thank you, Gary Rozanczyk More

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A great experience I was very hesitant to leave Cadillac but so far I could not be more pleased with my Lexus and the experience thus far. Aso went above and beyond to I was very hesitant to leave Cadillac but so far I could not be more pleased with my Lexus and the experience thus far. Aso went above and beyond to help me get the exact car that I wanted at the best price possible and best deal for me. Although the dealership was very busy Bob took the time to make sure I was being taken care of. Alena was a great help and took extra time to make sure I understood the many small details that my new car contained. She assisted me in set up of the different services and made helpful recommendations that made enjoying my new lexus quick and easy. More

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the best sales person ive every had, very professional i've purchased 4 cars with bob and he has never put me wrong, in my selection, always cheerfull and very helpful and he is very knowledgeable,he goes i've purchased 4 cars with bob and he has never put me wrong, in my selection, always cheerfull and very helpful and he is very knowledgeable,he goes the extra mile to be very helpful he lets me leave my car at the dealership when fly on holiday he takes me to the ap and picks me up when i get back, i would recommend bob to any of my friends, i met other sales people at other dealerships and ive walked away because the get v pushy into u byeing a car but i did'nt find that with bob More

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Great Experience I would like to say thanks to Bob Havey and Germain Lexus of Easton for the professional sales and delivery experience they have me on my second new L I would like to say thanks to Bob Havey and Germain Lexus of Easton for the professional sales and delivery experience they have me on my second new Lexus purchase from Bob and their store. It has always been a comfortable place to make a purchase and the knowledge as well as the professionalism of Mr. Havey is always appreciated. More

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A wonderful buying experience. My wife and I just bought a Lexus CT200h, from Bob Havey. He was professional, courteous and made the entire process quick and easy. This may be the f My wife and I just bought a Lexus CT200h, from Bob Havey. He was professional, courteous and made the entire process quick and easy. This may be the first time my wife actually enjoyed visiting a dealership and buying a car. This is our first Lexus and it's fantastic car with great gas mileage. The entire team at Germain of Lexus worked diligently to exceed our expectations. Thank you. More

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Very Satisfied Customer ddye@superiorpkg.com We are long time Lexus and Bob Havey fans (currently own three-all bought thru Bob Havey). We have worked with Bob for many ye ddye@superiorpkg.com We are long time Lexus and Bob Havey fans (currently own three-all bought thru Bob Havey). We have worked with Bob for many years due to his knowledge, courtesy and professionalism! He has always gone the extra mile to make our experience wonderful. I know Bob just shakes when he sees me come onto the lot at Easton because he has walked me thru the use of the hands free phone no less that five times (he probably trained the new expert I have talked to lately). What has really endeared Karen & I to Bob is on the last purchase for Karen (ES 350) Bob and I worked out a plan to fool Karen into thinking Bob could not find the exact color that Karen wanted but had a used one that he wanted Karen to see! We arrived at Germain and of course the used car had just been sold about an hour before but he had several other colors he asked Karen to look at-so we went out to the "new car prep room" and Karen saw the car she wanted and Bob said is this the right color and Karen said yes it was and Bob said well someone will drive that car home tonight and that person is you! Karen got tears in her eyes and did not believe Bob until she looked at me and I am grinning from one ear to the other ear and shaking my head yes! Of course Bob had told everyone at the dealership what was happening and they were all watching this scenario go down!! Doug & Karen More

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