Bob Hill | Page 6

Bob Hill came right up to me and when I walked in the door at Lexus and took care of me right away, he was very polite and accommodating. He made a couple of promises that he would have had a hard time k door at Lexus and took care of me right away, he was very polite and accommodating. He made a couple of promises that he would have had a hard time keeping and there was some discrepancy with the VIN number so I could not give them five stars. I wanted to give them 4 1/2 but that wasn’t available so I was pleased with the outcomecome and ended up with the car I wanted and Bob was very polite and accommodating More

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Really smooth process - would definitely recommend Bob who was knowledgeable and not pushy in the least who was knowledgeable and not pushy in the least More

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Integrity matters! Napleton is the gold standard for integrity and customer care. When you walk through those doors, you're not a statistic. They acknowledge you. They Napleton is the gold standard for integrity and customer care. When you walk through those doors, you're not a statistic. They acknowledge you. They listen to you. They work for you. They will be with you the entire time of your Lexus experience. Our salesman, Bob Hill, is a man of integrity. He not only meets Napleton's gold standard. He exceeds it. When we hit what we thought was an obstacle in the sales process. He said "don't worry" and assured us he, and the people at Napleton, would make it happen. And they did! His acts of kindness have made us "Lexus For Life". We'll be back. God bless you and thank you Bob! Roy & Carolyn Harris More

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Bob Hill of Lexus Brookfield is a Sales Consultant extraordinaire. He took care of all our needs and questions and helped us enjoy the process. From offering us a cup of coffee to walking us through t extraordinaire. He took care of all our needs and questions and helped us enjoy the process. From offering us a cup of coffee to walking us through the process to putting a big red bow on the car and giving me a dozen of red long-stemmed roses, Bob was fantastic. You can really tell he cares about you as a person. The showroom is really impressive as well. Thank you, team Lexus of Brookfield, especially Bob, Chris and Amin. More

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Bob Hill was very informative and very helpful, he replied very quickly via text or call. He gave me all the details about this car, looked over the Carfax with me and answered all my questions. It di replied very quickly via text or call. He gave me all the details about this car, looked over the Carfax with me and answered all my questions. It didn't feel like he was just trying to make a sale, he really seemed he wanted to help me get a good reliable first car. It was also kind unexpected gesture to get a bouquet of flowers with the car too! Everyone at Lexus of Brookfield were very nice and helpful! More

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Bob Hill and Chris Zilvitis at Lexus of Brookfield were great to work with! Up front with every step and detail, nothing but kind and respectful, and both with a great sense of humor and customer service m great to work with! Up front with every step and detail, nothing but kind and respectful, and both with a great sense of humor and customer service mindset. Really great team and would highly recommend, it’s been my best car buying experience yet! More

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I had a fantastic experience purchasing my new Lexus TX, and Bob made the entire process smooth and stress-free. He was knowledgeable, professional, and genuinely easy to work with. Bob took the time to ans and Bob made the entire process smooth and stress-free. He was knowledgeable, professional, and genuinely easy to work with. Bob took the time to answer all my questions, never rushed the process, and made sure I felt confident in my decision. I appreciate how seamless everything was from start to finish. Highly recommend working with Bob if you're in the market for a new Lexus! More

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It was truly the best car buy experience my wife and I have ever had. Knowledgable, friendly and made sure to get us the best price. have ever had. Knowledgable, friendly and made sure to get us the best price. More

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Great experience with Lexus and Bob. We are looking forward to our new Lexus purchase. We are looking forward to our new Lexus purchase. More

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This dealership, its sales and service team are excellent. This is the third Lexus we’ve purchased there. Of note, sales associate Bob Hill is absolutely first rate. Everything he did for and with excellent. This is the third Lexus we’ve purchased there. Of note, sales associate Bob Hill is absolutely first rate. Everything he did for and with us made the purchase and delivery easy and efficient. Well done, all! More

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