Convenient, quick service, knowledgeable CSR, could
improve on wait time, pleasant atmosphere, clean restroom, friendly
improve on wait time, pleasant atmosphere, clean restroom, friendly
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by 6DAWSON
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Buddy Chevrolet responded
Thank you for sharing your experience with us. We're glad to hear that you found Buddy Chevrolet’s service to be convenient and quick, and that our staff made a positive impression on you. We appreciate your feedback regarding wait times and will look into ways to improve that aspect for our customers. We hope to see you again soon.
Sincerely, the Team at Buddy Chevrolet
Buddy Chevy on Covington Hwy in Decatur has no wait time
and prices were cheaper than Superior Chevy...
and prices were cheaper than Superior Chevy...
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by CASS_RIGGINS
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review, Cass! We truly appreciate hearing that you had a great experience at Buddy Chevrolet with no wait time and found our prices to be competitive. We appreciate your feedback and look forward to welcoming you back in the future!
Sincerely, the Team at Buddy Chevrolet
Kevin at Buddy was invaluable.
He tried everything possible to help me with my car. They told him that the part for my car would not be in for 2 to 3 months. I explained to Kevin t
He tried everything possible to help me with my car. They told him that the part for my car would not be in for 2 to 3 months. I explained to Kevin that I could not wait that long due to needing my car to get back and forth to work.
He worked very hard to get the part in 5 days. He helped me out a lot .
Now the downfall:
They would not allow me to have a loner. They said they do not do that. I have bought 3 cars from Chevelet over the years, and I was
very upset that they could not give me a car for a couple of days. This is something they need to change.
Like I said, Kevin worked very hard for me. He was professional and pleasant to talk to. From now on, I will only go to Kevin for service, and no one else.
Great job, Kevin. Five stars to you.
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by DOLORESSTEWARD229
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin service department Five stars
Jul 23, 2025 -
Buddy Chevrolet responded
Thank you for taking the time to share your experience with us. We truly appreciate your feedback. Kevin made a significant effort to assist you, and we're pleased to hear that he was able to expedite the part for your car.
We understand your frustration regarding the lack of a loaner vehicle and appreciate your suggestion. Your insights are valuable to us as we strive to enhance our services at Buddy Chevrolet. If you have any other concerns, please reach out to us directly so we can ensure our standards are met and improvements can be made
We hope to see you again and are here to help whenever you need assistance.
Sincerely, the Team at Buddy Chevrolet
The customer service leaves a lot to be desired.
The service department was non responsive to phone calls and emails.My vehicle sat 3 weeks for service even though I scheduled an appointment for a n
The service department was non responsive to phone calls and emails.My vehicle sat 3 weeks for service even though I scheduled an appointment for a new battery. I will not be using this dealership again. The service advisor was rude and unprofessional.
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by SHAWNESEJACKSON65
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeff
Jul 24, 2025 -
Buddy Chevrolet responded
Our team has acknowledged this review.
Every one was pleasant and very professional.
The job was completed within the estimated time frame.
The job was completed within the estimated time frame.
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by YVONNEMAPP
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin Johnson
Jul 17, 2025 -
Buddy Chevrolet responded
Thank you, Yvonne! We're glad to hear that you had a pleasant experience with us at Buddy Chevrolet and that our team was able to complete the job within the estimated time frame. We appreciate your feedback and hope to see you again.
Sincerely, the Team at Buddy Chevrolet
I was in and out.
No hassle no extended stay. Very happy with the service
No hassle no extended stay. Very happy with the service
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by tiloutakesover
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had a quick and hassle-free experience at Buddy Chevrolet. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future!
Sincerely, the Team at Buddy Chevrolet
Best dealer around town.
Bob always helps me out with no hesitation. He really takes care of all his customers with the best customer service
Bob always helps me out with no hesitation. He really takes care of all his customers with the best customer service
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by laok
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2025 -
Buddy Chevrolet responded
Thank you for your kind words! We’re thrilled to hear that Bob provided you with excellent customer service at Buddy Chevrolet. We truly value your support and appreciate you taking the time to share your experience. We look forward to seeing you again soon!
Sincerely, the Team at Buddy Chevrolet
Great service.
i really appreciate the advice on how to care for the vehicle and to bring it in for more service.
i really appreciate the advice on how to care for the vehicle and to bring it in for more service.
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by DRMTOWNSEL
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review! We are thrilled to hear that you appreciated our advice on caring for your vehicle and that you received great service at Buddy Chevrolet. We look forward to seeing you again for your next service visit!
Sincerely, the Team at Buddy Chevrolet
I am always pleased with the service that I receive and
being a long time customer I know that my car will be repaired or serviced correctly. Thank you for your team professionalism and understanding!
being a long time customer I know that my car will be repaired or serviced correctly. Thank you for your team professionalism and understanding!
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by TRACEYLCHILDS
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2025 -
Buddy Chevrolet responded
Thank you for your review, Tracey! We appreciate your loyalty and are glad to hear that you are always pleased with the service at Buddy Chevrolet. Our team is dedicated to providing professional and quality care for your vehicle. We look forward to seeing you again for your next service.
Sincerely, the Team at Buddy Chevrolet
Upfront information, and honesty and not trying to get
people to spend extra money that they don't need to
people to spend extra money that they don't need to
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by BYRDANN603
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2025 -
Buddy Chevrolet responded
Thank you for your feedback. At Buddy Chevrolet, we strive to provide our customers with upfront information and honest service. Your insights are appreciated, and we are committed to maintaining the standards you expect from us. If you have further concerns or would like to discuss your experience, please feel free to reach out. We value your input and look forward to assisting you in the future.
Sincerely,
the Team at Buddy Chevrolet
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