64 Reviews
Write a Review64 Reviews of Bob Morse
August 26, 2024
There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service dept & sales (thank you Ron) is by far not as good as Long. The people at Long Cadillac are Always friendly & helpfull I Bought tires from them & they were within $2 each of the big box store & I know they would be careful with my chrome wheels. The other place could even come close. Also to boot, Long gave me a loner car which the other place never did when I used them. My car is always washed when I leave longs unlike the other place. More
Other Employees Tagged: Tohm Palaima, Brian Wilcox, Jody Smith , Ron Mazurek
August 22, 2024
The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's serviced here. More
Other Employees Tagged: Andrew Parker, Tohm Palaima, Brian Wilcox, Jody Smith
August 18, 2024
Assistant Service Manager Was Very Professional And Honest! The Repairs Greatly Improved My Ride Performance! Honest! The Repairs Greatly Improved My Ride Performance! More
Other Employees Tagged: Jody Smith
August 15, 2024
Friendly, helpful! Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. More
Other Employees Tagged: Andrew Parker, Tohm Palaima, Jim Golden
July 26, 2024
Jody was excellent about keeping me informed, what the issues were and the costs. Car delivered as promised issues were and the costs. Car delivered as promised More
Other Employees Tagged: Brian Wilcox, Jody Smith
July 21, 2024
From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly making the service simple and hassle free. Additionally the loaner vehicles were a joy to drive making our situation much more bearable. Thank you to the entire team at Long Cadillac for a most pleasant experience. Jeff and Diane Underwood More
Other Employees Tagged: Brian Wilcox, Jody Smith
July 19, 2024
It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. Brian greets me and asks what I need cause I just drop in with issues. More
Other Employees Tagged: Andrew Parker, Tohm Palaima, Brian Wilcox, Jody Smith
July 12, 2024
The people are very accommodating and helpful. We feel we can call them with any questions we might have. We feel we can call them with any questions we might have. More
Other Employees Tagged: Tohm Palaima, Hank Landry, Brian Wilcox
July 12, 2024
Always happy with Brian’s service; always quick to get back to me and addresses my concerns back to me and addresses my concerns More
Other Employees Tagged: Brian Wilcox, Jody Smith

