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Bob Parr
Bob Parr | Page 8
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
864 Reviews
864 Reviews
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864 Reviews of Bob Parr
September 06, 2025
I would like to extend to Mr. Parr my sincere thanks for the excellent service I received when I brought my vehicle in for service. I appreciated the hard work and the excellence Parr my sincere thanks for the excellent service I received when I brought my vehicle in for service. I appreciated the hard work and the excellence that was displayed. More
by challenger7814
Verified CustomerAugust 27, 2025
Thank you to Bob for getting my car in and fixed as quickly as possible! You kept me informed throughout the process and I appreciate your hard work in getting me back in my Wagoneer asap! quickly as possible! You kept me informed throughout the process and I appreciate your hard work in getting me back in my Wagoneer asap! More
by kbethgreen
August 21, 2025
Awesome customer service. Would highly recommend! They took care of my every need , and addressed the issue in a timely manner. Would highly recommend! They took care of my every need , and addressed the issue in a timely manner. More
by josebr201
Other Employees Tagged: Chris Caracciolo
August 16, 2025
I brought my Jeep in for three things, to calibrate the speedometer, repair the rear driver’s side taillight, and check the clutch. I was told they needed the car overnight and they kindly provided me an U speedometer, repair the rear driver’s side taillight, and check the clutch. I was told they needed the car overnight and they kindly provided me an Uber to take me home. Later in the day I received a text and an email with a video telling me that I needed an air filter, front brakes, a brake flush, new spark plugs, and that my oil pan was leaking, and that the differentials and transfer case needed servicing. I was told the speedometer was calibrated and that there was nothing wrong with the taillight. Finally that I did need a new clutch which was going to cost approximately 3200$. I won’t bore you with the prices of all the other “needed” services. As my Jeep is worth about 5500$ and they were suggesting 5000$ of repairs I needed to think about it. I told Marcus I would call him in the morning. I had remembered that they had fixed the oil pan already for me two years ago so Marcous offered to replace the gasket for just the cost of the part which was very fair. I asked him to go ahead and do that while I considered the rest of the items. I pulled out all my records for the jeep and found that other than the air filter and the clutch I had done all the other items in the last two years. Granted it was not at the dealer so they didn’t have a record of it but they never looked to see if these things needed to be done. They just suggested them based on the mileage of the jeep. If I hadn’t thought to check on my own I would have assumed I did need them since they were recommended. I called the next morning to see if these things Jeep was ready for the items I did approve but was told that nothing had been done and since Marcous was off that no one could confirm the price he gave me and that nothing work would be done. I left a message for the service manager to call me, who did sometime after lunch. He honored what Marcous had told me and the Jeep was repaired. I spent 37$ taking an Uber to the dealer to pick up the Jeep only to find the taillight was in fact not working. I had to argue with them to get someone to look at it on the spot as they wanted to keep the car overnight again as it was already 4pm. Eventually someone looked at it and said because it was an aftermarket light they couldn’t do anything about it. I paid for my oil pan gasket and left. I have an appointment at a local transmission shop to replace my clutch for 1200$ More
by brianjaymiller
Other Employees Tagged: Marcous Morton
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