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Bob Parr
Bob Parr | Page 86
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
860 Reviews
860 Reviews
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860 Reviews of Bob Parr
August 23, 2020
Bob of the Service department was excellent taking the time to hear my car issues and talking me through steps to get it fixed. And even set up a Uber ride home for me to get home. And called me multiple time to hear my car issues and talking me through steps to get it fixed. And even set up a Uber ride home for me to get home. And called me multiple times to let me know the status of car. Thx Bob.👍🏿 More
by nrsdad
Verified CustomerOther Employees Tagged: Jason Bonilla
August 18, 2020
Bob was very professional and courteous, he made sure i was completely satisfied with the work that needed to be done, and it didn't take them long to do the work. was completely satisfied with the work that needed to be done, and it didn't take them long to do the work. More
by cmike
August 18, 2020
Great service,no problems very helpfull on time everyone seemed to care for what we needed help with. There is a girl in service office who is a go to person for all problems thanks seemed to care for what we needed help with. There is a girl in service office who is a go to person for all problems thanks More
by bronxngr674
Other Employees Tagged: Gio Merced, Shawn Mock, Keith Partin, Andy Savas , Robert Kidwell, Eli Lara, Arisa Melendez, Ryan Smith
August 17, 2020
I just bought my car 2 day agoIt's 2016 Dodge Dart GT I just bought my car 2 day ago It's 2016 Dodge Dart GT . I hope to keep this car for A while And I like to do the service & recalls in this dealer I just bought my car 2 day ago It's 2016 Dodge Dart GT . I hope to keep this car for A while And I like to do the service & recalls in this dealer & will be happy if I get discount for the oil change. Also inform me when there is any recall on this car Thanks More
by uorfali
August 12, 2020
Air Conditioner left un-repaired after 5 appointments My experience began in April 2020 when the air conditioning in my 2014 Mazda 6 stopped blowing cold air. I visited for Service via a recommendation fr My experience began in April 2020 when the air conditioning in my 2014 Mazda 6 stopped blowing cold air. I visited for Service via a recommendation from a friend, and was quoted $1,500 to repair a few parts that would resolve the issue, and would allow for cold air. Knowing that my vehicle was a few years old and would have an additionally lowered value towards a trade in with no AC ($5,000) I decided to proceed with the repair. The AC remained cold for about 3 weeks, then slowly began to get hot again. Using an infrared thermometer I checked my AC daily, and the repaired 30 degree AC slowly shifted up to 140 degrees. I returned for a second appointment in May, where they repaired a few additional pieces. I then went through a pattern where the AC would remain cold for about 2 weeks, I’d bring it back in and have a few more random things replaced which would last about 2 weeks, then I’d have to bring it back in. All over the course of 4 months, 5 appointments, countless Ubers back and forth, and weeks where I was simply left without a car. My final visit was with Bob at the end of July, and after describing the recurring issues and how this would be my fifth visit, he waved his hands over my blowing AC and said “this doesn’t feel that hot”. Leading me to feel he didn’t find my recurring issue valid. My vehicle was in for about one week when I called for an update, and Bob let me know it hadn’t even been looked at yet. I finally believed there wouldn’t be a solution to my issue, and my $1,500 “investment” towards a repair would be wasted. After speaking with a few Managers, Gabe (who I see listed here under Sales, not Management) and Aryssa (not listed) regarding my situation, their provided options were to trade my vehicle in at $5,000 for something new, or complete another repair of $4,000 in addition to the original $1,500. Which at $5,5000 of repairs, I could’ve just traded in from the beginning and saved 4 months of appointments. I decided to accept my loss, and picked up my vehicle. My expectations for Service were never based on immediate solutions or a perfect experience, and I understood that there could be revisits to accurately find the issue. However, the repeated visits with weeks of waiting, and the disconnect between a solution and what seemed to be an endless cycle of repairing “random parts and hoping it sticks” is unacceptable. And to be left with 4 months of wasted time, $1,500 gone, and an air conditioner that still doesn’t work is an experience I hope no one else has to undergo. Conveniently enough, the link for feedback I was sent from my final visit was no longer valid as I went to write this review. Thankfully I had 4 previous appointments with links to utilize. More
by jessezavada
Other Employees Tagged: Gabriel Freire
August 07, 2020
We worked with bob in services and he did an amazing job getting us a great deal! He took the stress off of our shoulders when we were right on money. We can’t compliment him enough! We will definitely brin getting us a great deal! He took the stress off of our shoulders when we were right on money. We can’t compliment him enough! We will definitely bring our future business to the dealership because of him! More
by katie.king
August 04, 2020
They told me 2 hours took 4 They did all 4 tires and They told me 2 hours took 4 They did all 4 tires and scratch and left paste in my rims. When I went to pay it was 20 dollars more then told did not They told me 2 hours took 4 They did all 4 tires and scratch and left paste in my rims. When I went to pay it was 20 dollars more then told did not want to use my reward card. Not happy More
by azucar225
Other Employees Tagged: Keith Partin, Andy Savas , Ryan Smith
August 01, 2020
Great service. Even though Bob was not my assigned service coordinator, he took me on and completed my service as quickly as possible. They continue to be the only dealership for servicing my vehicles service coordinator, he took me on and completed my service as quickly as possible. They continue to be the only dealership for servicing my vehicles. Thanks. More
by stevemcconn
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