Bob Staley
Bob Staley at Toyota of Des Moines

Bob Staley | Page 4

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.8
117 Reviews
4.8

117 Reviews

Write a Review

Dealership Experience

15 yrs, 8 mos

Industry Experience

42 yrs, 6 mos

117 Reviews of Bob Staley

May 17, 2021

Dealership Rating
Employee Rating

The sales and service staff are always great at Toyota! They are very friendly and informative staff, they making the buying and servicing process very easy! More

by gtnnmjhaley
Recommend Dealer
Yes

Other Employees Tagged: Marcy Davis, Mike Lebeda, Spencer Stover

May 18, 2021

Toyota of Des Moines responded

This is exactly what our team strives to do for each of our customers! Thank you for choosing Toyota of Des Moines and for sharing this feedback with us. Let us know if there is anything else we can do to be of service!

March 05, 2021

Dealership Rating
Employee Rating

No issues with this dealership thus far. Purchased a 2020 Highlander in late August 2020, having made the decision to trade in our 2014 Highlander on the newly redesigned model. Smooth process entirely, from More

by mandjbecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Toyota of Des Moines responded

Thank you so much for the 5-star review. We're happy that you chose us for your car buying needs. We hope you enjoy your new Highlander and look forward to having the opportunity to work with you again.

January 27, 2021

Dealership Rating
Employee Rating

Toyota of Des Moines never fails. This is the fourth vehicle purchased by us at this dealership. Every time we have been more than satisfied with every step of the process. More

by wibs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon McClatchey

Jan 29, 2021

Toyota of Des Moines responded

Thank you so much for the 5-star review. We're so happy we could work with you to find four amazing vehicles over the years. We look forward to continuing to work with you again when you need a tune-up for your vehicles or in the market for a new vehicle.

September 02, 2020

Dealership Rating
Employee Rating

Toyota of Des Moines has been my go-to for all things vehicle related for 20 years. They are a 5 star organization from top to bottom! More

by johnwaldron1961
Recommend Dealer
Yes
Sep 03, 2020

Toyota of Des Moines responded

John, thank you for your 5-star rating and your loyalty to Toyota of Des Moines for 20 years! We look forward to working with you for many more years to come!

June 24, 2020

Dealership Rating
Employee Rating

Fantastic experience with all of the employees involved. The detailing was done so well that the vehicle looked brand new. I know that when I buy a car with Toyota of Des Moines I'm getting the best quality More

by SydneyP
Recommend Dealer
Yes

Other Employees Tagged: Brenna Bjorland, Miles Black, Spencer Stover, Paul Vannausdle

Jun 25, 2020

Toyota of Des Moines responded

Sydney, thank you so much for the incredible feedback! We look forward to getting the chance to work with you again in the future!

March 07, 2020

Dealership Rating
Employee Rating

Tire rotation and oil change. All people I spoke with were gracious and courteous. Lots of smiles were so important as everyone coming in is stressed and trying to fit everything More

by jsvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Hildreth

Mar 09, 2020

Toyota of Des Moines responded

Customer service is the number one priority to us here at Toyota of Des Moines. We are so glad to hear that your experience was so positive and had such a great outcome. We truly appreciate you taking the time to review and recommend us! We look forward to working with you again in the future!

February 20, 2020

Dealership Rating
Employee Rating

Bob Staley and Katie Lacona are awesome. This is my first new car purchase for me to drive. They made the experience fun. I would recommend them to everyone. More

by Kelly Parker
Recommend Dealer
Yes

Other Employees Tagged: Katie Lacona

Feb 21, 2020

Toyota of Des Moines responded

Thank you for your kind words, Kelly! We're excited for you as first-time buyer and can't wait to pass on your compliments to Bob and Katie. Let us know if there's anything we can do to help you in the future. Drive safe!

January 21, 2020

Dealership Rating
Employee Rating

25k service I always have a great experience here. Truly a top notch group of people. Good leadership creates a great work environment and quality employees. T More

by Tootsteria2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bret Carter

Jan 22, 2020

Toyota of Des Moines responded

Thank you for taking the time to leave us a review! We're glad to hear how highly you think of our team and that they're always able to provide you with a great experience. We look forward to the opportunity to help you with any of your future automotive needs!

January 01, 2020

Dealership Rating
Employee Rating

Very friendly atmosphere, very helpful. Impressed with vehicle that i bought. Will recommend them to my friends and will return if i need another vehicle. More

by Dmaark11
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips, Ian Davis, Brandon McClatchey , Jon Britton

Jan 02, 2020

Toyota of Des Moines responded

Thank you for giving us 5 stars! We appreciate you choosing to shop with us, and we are looking forward to working with you again in the future. Have a fantastic day!

November 07, 2019

Dealership Rating
Employee Rating

Bob Staley worked with us to find the perfect car and deal for us. He was friendly and professional. We had a great experience and will definitely be back if and when we need another vehicle. Don & Shi More

by Shiela
Recommend Dealer
Yes

Other Employees Tagged: Marcy Davis

Nov 08, 2019

Toyota of Des Moines responded

Thanks for taking the time to leave us such a great review, Don and Shiela! We're so glad that Bob was able to find the perfect car for you. See you soon!

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