Bob Surprenant | Page 8

No problems relationship over past 24 years. Always feel that I am given the Best of deals never have felt pushed and when I have a consult ,question I get rapid response to my needs. I would rec Always feel that I am given the Best of deals never have felt pushed and when I have a consult ,question I get rapid response to my needs. I would recommend Sunshine Toyota. All personnel has been helpful and professional .Service and parts excellent. Dealing with an investment such as a car you want the best , in 24 years and more than 14 different models I have never experience in my busy life a lack of car due to mechanical problems. More

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The staff at Sunshine Toyota drive for excellence! My wife and I traded our Tacoma for a new Rav4 and the staff was very knowledgable and supportive to us. Bob S. Did a great job helping us with the p My wife and I traded our Tacoma for a new Rav4 and the staff was very knowledgable and supportive to us. Bob S. Did a great job helping us with the process and his team treated us at the highest level. We will service our vehicle there as well as be our personal dealership for any future purchases. More

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Excellent customer service Bob does a great job of helping throughout the buying process. He tracked us down the exact model and color of 4 Runner we wanted. This is the 5th car Bob does a great job of helping throughout the buying process. He tracked us down the exact model and color of 4 Runner we wanted. This is the 5th car we have bought from Bob at Sunshine Toyota. More

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Best Service in Town I've leased cars from several dealers in Battle Creek over the past 20+ years, and the best deals and customer service has been from Sunshine Toyota, I've leased cars from several dealers in Battle Creek over the past 20+ years, and the best deals and customer service has been from Sunshine Toyota, hands down! Bob Surprenant always goes above and beyond to make sure his customer is happy. As long as he is selling, I'll be buying from him!!! Great car, great service, great dealership!!! More

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Bob Suprenant was great to work with throughout the whole experience. This is the second Toyota I've bought through Bob and I highly recommend him as a salesperson. He helped me find the right vehicle for my experience. This is the second Toyota I've bought through Bob and I highly recommend him as a salesperson. He helped me find the right vehicle for my needs and my budget. Stick with Bob - you won't be sorry! More

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I have purchased my last 5 cars through Bob Suprenant. The last week of December my family had two accidents that totaled two cars (both Toyotas). No one was hurt in either accident and I credit Toyota an The last week of December my family had two accidents that totaled two cars (both Toyotas). No one was hurt in either accident and I credit Toyota and the safe cars they build with that! Once I settled with the insurance company I needed to replace two cars and fairly quickly. I felt like I could be honest with Bob about my needs and financial constraints. He has worked hard to help me decide which options are best for me and my family and to stay within my limited budget. More

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I have a preconception of car dealerships being unpleasant places to visit. Experiences with several other dealerships left me feeling pressured, disrespected and even bullied. The dealership in unpleasant places to visit. Experiences with several other dealerships left me feeling pressured, disrespected and even bullied. The dealership in my hometown seemed to be fueled by machismo and cliché. To be clear, I am not a high-maintenance type. I don't go to a dealership to make friends or to have my ego stroked. I'm just a regular working guy looking to get a few questions answered, buy a vehicle I can afford, and go on with my life. Sunshine Toyota in Battle Creek had a good selection of reasonably priced, low-mile Priuses. So I took a half day off work and went there. I comfortably browsed the lot for 5-10 minutes without being mobbed by salesmen. When I approached the office, Bob Surprenant stepped outside to greet me. When I asked questions, Bob answered them directly and honestly. He gave me his perspective on the vehicles I was interested in, sharing pertinent points to consider and anecdotal evidence based on his experience. Bob seemed content with letting me take the time I needed to evaluate and test drive some vehicles. This made it a lot easier for me to sift through all the comparisons of mileage, price and options. When I had questions regarding price, Bob got the answers for me. This is in contrast to the dealership in my home town, where I got handed off to a different person every time I had a question about the money side of things. I liked the continuity of dealing with one person. I finally decided on a car, and Bob helped my insurance agency get the policy document faxed over to the dealership. It was not until the very last step, when I actually signed the check that I had to talk to the "finance" guy. And for the record, Dennis (the finance guy) was straightforward and businesslike - no patronizing, no muss, no fuss. I recognize that everyone is different, and some people want different things when shopping for a car. If car dealers were cups of coffee, I would rank Sunshine Toyota as a good cup of regular ol' joe. Good vehicles sold in a comfortable atmosphere by down-to-earth people. If you like that kind of experience, I believe you will find Sunshine Toyota satisfactory. More

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Whenever I or my friends are looking for a new car to buy or lease, I prefer and recommend Mr. Bob Suprenant and Sunshine Toyota. Mr. Suprenant makes you feel that you are just like Sunshine Toyota family a or lease, I prefer and recommend Mr. Bob Suprenant and Sunshine Toyota. Mr. Suprenant makes you feel that you are just like Sunshine Toyota family and helps in the best of his abilities. Mr. Suprenant is very polite, courteous and very respectful. His salesmanship is excellent and explains in details the term of the lease/sale. The best part of Mr. Suprenant is that he keeps in touch and asks about my well being and the car he sells very often and that makes me feel that I can rely upon a dealer/salesman when I have any question. I have bought and leased Toyota cars always through Mr. Suprenant. Shaghil More

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Great folks at Sunshine. they all treated us great and answered all our questions and concerns. Sunshine had lots of cars to choose from that were clean and ready for a test drive. Easy to buy a car from answered all our questions and concerns. Sunshine had lots of cars to choose from that were clean and ready for a test drive. Easy to buy a car from these folks. Thanks again Sunshine Team! More

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Bob Suprenant knew what we wanted in a van & went all out to get the vehicle at the best possible price. I would highly recommend him to anybody looking to buy a vehicle. out to get the vehicle at the best possible price. I would highly recommend him to anybody looking to buy a vehicle. More

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